Business Change Management

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

Sally Susman, the renowned head of corporate affairs at global biopharmaceutical giant Pfizer, tells the fascinating story of how the multinational managed the massive communications challenge that came with COVID and the race to produce an effective vaccine. Just as crucial as creating the vaccine itself was the task of winning people's hearts and minds, and Susman highlights the principles that enabled her to break through, connect, and help move people forward, not only at Pfizer but over a stellar career.

Change Management and Process Improvement are considered two separate disciplines. Change Management initiatives often originate in the human resources department, whereas Process Improvement plans may come from the quality engineering or the project management departments. These departments' agendas, knowledge, mindset, and resource competency differ. However, Change Management approaches and Process Improvement models have much in common.

You can read countless books on coaching models, techniques and theories, you can attend courses on many different types of coaching, and you can gain qualifications from institutions all over the world in coaching. And yet all of this is worthless if you cannot achieve three simple things with your clients. Without these three things, you will never achieve the true depth of connection and engagement that enables all of those wonderful techniques to work. You’ll be like a car mechanic who has a wonderful, sparkling toolkit but no way to get to the engine.

Adam Braun began working summers at hedge funds when he was just 16 years old, sprinting down the path to a successful Wall Street career. But while traveling as a college student, he met a young boy begging on the streets of India. When Braun asked the boy what he wanted most in the world, he simply answered, "A pencil." This small request became the inspiration for Pencils of Promise, the organization Braun would leave a prestigious job at Bain & Company to start with just $25 at the age of 24.

The Oz Principle has sold more than a million copies since it debuted in 1994, establishing it as the go-to reference on workplace accountability throughout the world. By embracing its practical and invaluable advice, tens of thousands of companies have improved their organizational accountability - the key to achieving and sustaining exceptional results.

You can change your future: You’ve just found the how-to-guide for women who are ready to ditch procrastination and paralyzing self-doubt, live in true self-confidence, claim heartfelt goals and dreams and make that ish happen! Yes, just ONE mindset shift can take you from “maybe one day...” wishful thinking, to a BOSS living her truth? Change your mindset: How could a teen single mom, recovering from domestic violence and poverty, go on to create a multi-million-dollar, national barre and yoga studio chain?

A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The audiobook provides a best-practice checklist for eight core areas: strategy setting, technology alignment, business renovation, project management, communications renewal, employee engagement, staff transformation, and organizational design.

In today's world of near-constant disruption, every leader faces a slew of conflicting demands involving employees of different generations, cultures, and age groups; one of history's tightest labor markets; and never-ending geopolitical, climate, financial, and health challenges. Lead Through Anything provides simple, tested, and actionable strategies to help you continually level-up your impact as an individual, manager, and leader. It walks you through the process of developing a leadership mentality that balances three key elements to achieve sustainable success.

Informed by interviews with corporate strategists at leading companies around the world, eminent consultants at firms such as Bain, the Boston Consulting Group, and McKinsey & Co., and the internal archives of strategic innovators such as General Electric and Shell, this book provides vivid insights into the trials and tribulations of practice innovation in strategy, and stresses the hard work of the little recognized and sometimes eccentric innovators within the profession.

Recharge your leadership potential with this essential roadmap to overcome challenges and establish yourself as a strong, effective leader. Are you stepping into a leadership role, yet doubting your abilities or struggling to overcome the barriers women often face in the workplace? You’re not alone. Women remain underrepresented in leadership roles globally, but with the right tools and mindset, you can unleash your leadership potential and succeed on your own terms.

In this fun and fascinating airplane listen, Nick Tasler—organizational psychology expert and Harvard Business Review columnist—inspires busy leaders to embrace change sooner so their teams can grow faster and achieve greater success.

This audiobook offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. Local relevance - understanding markets and acknowledging local beliefs, regulations, and history - is essential for global success. This groundbreaking audiobook explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

Uncover the methods of megastars like Oprah Winfrey, Earvin "Magic" Johnson, and Sir Richard Branson, who make the world a better place through purposeful - and highly successful - business strategies. The stellar authorial team shares in candid detail the setbacks and achievements they experienced building successful enterprises and charities - with purpose.

When is the last time you visibly and boldly challenged the status quo? It might be a tough question to answer. Uncertainty about what’s on the other side of the familiar and comfortable stops many of us from taking action. And yet, we continue to stay stuck, unaware of our roadblocks, and without a meaningful way forward. What can be done? We must intentionally “invite change”.

In The Answer Is a Question, multi-award-winning performance consultants Dominic and Laura Ashley-Timms set out a simple approach for rehumanising the practice of management. In a step-by-step walk-through of their groundbreaking STAR® model (used by FTSE and Fortune 500 companies), they’ll show how you can develop a new superpower that’s been proven to work by the London School of Economics and Political Science (LSE) in a major academic study across sixty-two organisations.

Whether in your life, business, career, or your relationships, you can achieve your objectives. Shawn gives you the proven methodologies you need to make them a reality. Refuse to allow skepticism and fear to cloud your judgment and focus on what you want instead of what you don’t want. This book is your first step to creating the life you desire, the business or career you have been striving for, the relationships that you seek, and the wealth that you yearn for.

We live in a challenging, complex, inter-connected, and unpredictable world beset by a range of seemingly insoluble problems. But, says Michael Fullan—an internationally acclaimed authority on organizational change—we have an increasing understanding of how to tackle complex change. This involves developing a new kind of leader: one who recognizes what is needed to bring about deep and lasting changes in living systems at all levels.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.