Business Communication Skills

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else. Whether he's exposing unjust loopholes in the tax code that help the rich get richer or pointing out how powerful corporations pocket government subsidies at excessive taxpayer expense, Johnston is an eloquent town crier for justice and equality.

Do you find yourself at a loss for words when you need to communicate with someone? This book will help you break the cycle of communicating ineffectively by teaching you how to read people's reactions and understand what they are thinking.

Use this guide to storytelling as a sturdy foundation to change how you use stories. You can build solid stories to support your goals in business and life. The provided examples are from some of the world's greatest speakers, storytellers, with advice from leading experts. From best-selling authors to generation-changing motivational speakers, this audiobook covers all the fundamentals of outstanding storytelling. It will help you deliver stories to audiences that will leave them personally affected and motivated.

Michael Brenner’s Mean People Suck uses real-life experience and proven research to show why, instead of blaming others, we can look inside ourselves and learn how to use empathy to defeat “mean” in every situation. This insightful guide shows leaders and employees how improving emotional communication increases profits and enhances lives.

¿Quieres recuperar a tu ex pareja? ¿Te interesa usar las ventajas de la psicología inversa para enamorar y conquistar a la chica que tanto deseas? Te enseñaremos a hacer uso de esta potente herramienta psicológica para recuperar al hombre o mujer que tanto quieres. No es necesario hacer hechizos ni preparar pociones mágicas. Usar de manera adecuada la psicología inversa te ayudará a persuadirla y mantenerla interesada en ti. Imagina tener la capacidad de aplicar técnicas efectivas y lograr que esa persona que tanto amas vuela a ti.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Want to conquer the stage, inspire your audience, and make your speeches unforgettable? Your journey to powerful public speaking starts now! Does the thought of speaking in front of an audience make you nervous? Have you struggled to keep your listeners engaged? Do you want to command attention and deliver impactful speeches with confidence? If so, you’re not alone. Public speaking is one of the most common fears—but with the right techniques, anyone can become a compelling speaker.

In this audiobook discover many types of successful, fun first sentences that will generate positive engagement from prospects. Our prospects guard their time, so they are especially brutal when judging our first sentences. Most times they make that entire judgment in the first few seconds. You want your prospects on your side when presenting. You can't start with a second sentence, so your first sentence better be good.

Pitching is about persuasion: radiating positivity, controlling the situation, winning an audience's trust, creating "fierce agreement", and getting them to want to give you what you're asking for. Written not just for a business audience, You Get What You Pitch For will approach the pitch as what it really is: a methodology for building productive, positive, mutually beneficial person-to-person interactions.

¿Aspiras a mejorar tus habilidades comunicativas para influir positivamente en tu entorno?¿Estás preparado para transformar tus relaciones personales y profesionales a través de una comunicación efectiva? Si tu respuesta a estas preguntas es sí, entonces te invitamos a seguir leyendo… Diversos estudios han demostrado que una comunicación ineficaz es una de las principales causas de conflictos en las relaciones.

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

Communication has been dealt with in the context of simple means of communication such as telephone and telegraph from the 19th century to the beginning of the 20th century, when it came into use as a concept and defined as the exchange of messages between individuals through these means. This simple definition, which has been made since the past, has been the basis for the fact that the point of view of communication phenomenon is equally simple.

The most effective communicators in the world all structure their messages the same way, by designing for simplicity. But the problem is, simple is hard work. Our brains are programmed to complicate. Our world incentivizes more, more, more. It takes deliberate, intentional effort to communicate in a way that seems effortless. In Simply Put, award-winning marketing entrepreneur Ben Guttmann unveils a five-part framework that allows anybody to communicate with clarity. With this book, you'll be able to design messages that are beneficial, focused, salient, empathetic, and minimal—and that work.

Il linguaggio è una delle più importanti peculiarità dell'essere umano e ciò che gli ha permesso di evolversi in maniera del tutto differente dalle altre specie del pianeta. Tutti lo utilizziamo sin da piccoli con naturalezza per comunicare, ma farlo in maniera professionale, nel mercato di oggi che non lascia margini di errore, non è per niente facile.

If your sales prospects are not hanging on your every word; if they mostly tell you they need "time to think about it", or "to speak to the accountant (or wife, cat, or dog), and that they'll "get back to you", then walk away, never to return, then this audiobook is a must have.

The art of argument: It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch.

Negotiation is hard. It’s especially tough when you feel like the underdog—whether you face a ‘Godzilla’ counterpart, face threats of budget cuts during a downturn, or know that you need a deal more than the other side does. Seth Freeman can help. Freeman is an award-winning professor who has taught negotiation to thousands of leaders and students.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

For over 15 years, consultants, both internal and external, have relied on Peter Block's landmark best seller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition.