Business Communications Management

The most successful leaders are storytellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you a clear process for mastering business storytelling. He demolishes the thinking that storytelling has no place at work.

"How To Instantly Connect With Anyone" shows you how to be one of those lucky few, so you, too, can meet new people and converse with confidence; be credible and charismatic in every social and business situation; make friends and important contacts wherever you go; and command the respect of everyone you meet.

With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

This book will help you understand what both superiors and team members require from a leader, and how to manage and guide these expectations towards preferential outcomes every time. This book is mainly framed inside the working environment, but whether you are a football coach, sales manager, financial advisor, or entrepreneur, this book has information relevant to your day-to-day business interactions and when used correctly, it will greatly enhance your production and progression within your chosen field.

With artificial intelligence on the rise, the way we run our organisations will change - and drastically. But what exactly will that future look like? And who will take the leading role: Machines or people? In this compelling new audiobook, leading management guru David De Cremer identifies the key areas where algorithms will collide with human skills, and assesses the likely outcomes. The author presents fascinating insights into the challenges that an automated work environment poses for organisations of the future.

Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number-one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work.

Over the past five years, organizations adopted Slack, Zoom, and Microsoft Teams in droves. Think of COVID-19 as pouring gasoline on the fire. The pandemic didn't start a trend, as much as it accelerated an existing one. Unfortunately, far too many of us mistakenly view these applications as Email 2.0. As a result, we are missing out on extraordinary opportunities to create more collaborative work environments, increase organizational transparency, reduce manual work, make our work lives less stressful, simplify core business processes, and much more.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

You’ve heard people use the term “emotional intelligence”, but what does that really mean? Is it really as important as experts claim? Is EQ really just as important as IQ in the workplace? Do you wish to increase your emotional intelligence to improve your leadership skills? Whether it’s deciding body language or identifying a behavioral communication style, you will equip yourself with the tools necessary for finding success in all areas of your life.

NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication.

Leadership Hacks is the business leader's guide to getting things done. Over the years, the leader's role has expanded to encompass more duties, more responsibility, and more accountability - yet we're still stuck with the same 24 hours in every day. The evolving business environment leaves many of us struggling to achieve against constantly shifting priorities, competitors, and deadlines, and we are forever expected to do more with less. Is it even possible to make a real impact? Yes! This book shows you how to sort through the madness and get back to getting results.

As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with.

If you want to become the most influential person in the room that people agree with and follow, then this will be the most important book you’ll ever hear.

In this audiobook, Mike shows you how to structure your team now and plan for future growth, get the right people on the team and the wrong people off the team, craft the right culture, develop your talent, and execute with discipline and accountability.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.

If you are like most executive leaders, you have experienced a challenge or run into a wall that you were not prepared for. You may be struggling to determine priorities. You may have challenges identifying future leaders and equipping them for upcoming opportunities. You may be asking the question, how do I communicate with those I lead, those who lead me, and my peers? In this audiobook, you will find tested and proven solutions for executive leadership problems.

Are you ready to turn your entrepreneurial dreams into reality? "Starting a Business" is your comprehensive guide to launching a successful business from the ground up. Whether you're a budding entrepreneur or an experienced professional looking to pivot, this book provides you with the essential tools and insights to navigate the complex world of business ownership.

Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us--and also shape our perceptions of them.

Building or running a business is more than a journey. It’s an adventure. Adventure assumes there is risk in the air. For many business owners, the adventure of building a business is a long one, and there are many lessons to be learned. That takes unwavering commitment, a serious dose of tenacity, and the ability to embrace adventure. Using the experience of successfully summiting Mt. Kilimanjaro drives years of business building into a 7-day mountain leadership adventure where the pinnacle, as well as the sometimes-harsh lessons of the mountain, track exactly with the building of a business.