Business Communications Management

In today's global business reality, the ability to work across cultures is key to teamwork and productivity. The Culture Solution is the book to provide businesspeople a step-by-step system to manage and recognize for themselves the cultural factors that affect international relationships and global partnerships. Using the new method of cultural analysis created by Deirdre Mendez, international managers can solve problems and create cultural synergies that produce the most productive international teams, projects, and alliances.

In a good negotiation, everybody walks away a winner. Drawing on her nearly two decades of experience negotiating multimillion-dollar agreements with the most savvy people in sports, Molly Fletcher provides the strategies and tactics business professionals need to find common ground, strengthen relationships, and close more deals.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

While exposing the risks inherent in maintaining a nontransparent relationship with customers, Tactical Transparency provides a methodology that will help your organization create its unique plan to bring greater authenticity to your company and your brands. Drawn largely from interviews with leaders in companies that have achieved measurable success in this arena, authors Shel Holtz and John C. Havens provide step-by-step details on how executives and professional communicators can create a transparency strategy that will keep their organization competitive in the 21st century.

If a picture is worth a thousand words, and finding the right words takes time, and time is money, then wouldn't it follow that business leaders could make more money-in less time-if they simply took a more "visual" approach to how they manage and lead? Okay, it's not quite that simple...but VisuaLeadership will forever change the way you think and communicate by showing how you can quickly and easily leverage the power of visual imagery, mental models, metaphor, analogy, storytelling, and humor to help you take your game to a whole new level.

Become the effective, proactive leader you aspire to be with this practical tool kit for leading people and organizations.

DESPRE AUDIOBOOK. În lumea contemporană, caracterizată de apariţia reţelelor de socializare, dominaţia e-mailului şi înlocuirea interacţiunilor directe de către cele virtuale, lecţiile lui Dale Carnegie nu sunt doar actuale, ci şi extrem de importante. Deşi nu ar fi putut niciodată prezice traiectoria pe care o va urma tehnologia, Carnegie se dovedeşte a fi un profesor înţelept, al cărui ajutor poate fi extrem de util în peisajul digital în care trăim.

One of Scarlett Abbott's 2023 World Changers, Marva Bailer takes a modern twist on business protocols that haven't changed since the '80s in her book, Be Unexpected. Energizing the routine and mundane professional lectures and meetings, Be Unexpected will teach listeners soft skills in a relatable way that will help create positive connections.

Extraordinary Outcomes presents an innovative approach to thinking and planning, giving leaders a playbook for dealing with uncertainty. Written by internationally recognized authorities on problem solving and creativity in organizations, this audiobook provides an alternative outlook on business strategy and people management for leaders navigating uncertain waters, where the future is anything but guaranteed.

Management was hard enough pre-pandemic, and now, the difficulty in getting things done has dramatically increased. How to Win Friends and Manage Remotely shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets—all mapped to a new virtual-first office. Combining academic research and personal experiences across various companies, roles, and countries, this is a roadmap to get listeners through the WFH (work from home) quagmire and help us all be more cognizant of others' perspectives in this brave new world.

The costs of faulty communication are enormous for companies. Each year, billions of dollars are lost, precious time is wasted, innovation is thwarted, and morale suffers. But sharpening influence skills can address these challenges and create huge payoffs.

Wenige Dinge sind im Unternehmen so grundlegend wie Kommunikation. In einer Zeit, in der die Routine durch Automation verdrängt wird und alles nur noch "ein Projekt" ist, fühlen sich Mitarbeitende oft uninformiert und das eigene Unternehmen gleicht einem Chaoshaufen. Wie an Bindfäden halten persönliche Meetings, E-Mails und Telefonate die Unternehmensarchitektur notdürftig zusammen und Politik ist nicht nur an der Tagesordnung, sondern grundlegendes Werkzeug für Wirksamkeit. Immer mehr sind davon frustriert.

Dana Wright-Wasson, president of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than 20 years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated.

Merging research and real-world application, this insightful guide reveals what really drives decisions and introduces listeners to the persuasion equation - a powerful combination of factors proven to speed agreement.

This unique book enables communicators of all kinds to think on their feet, even when taken by surprise. It is the ideal book for corporate trainers, speakers, and teachers who do not want to be caught in a pinch. Lowe provides presenters with the basic skills necessary to incorporate improvisational thinking and speaking into their own presentational style. The pathways opened by this ancient theater form can transform a presenter's most fundamental approaches to teaching, training, and communicating.

Circle of the 9 Muses captures the best practices of the world's most influential story consultants and knowledge workers to help you find, tell, and draw value from your organizational stories as impetus for action. This rich toolbox is loaded with fun, graphical instructions and dozens of unique, replicable, and facilitated processes that require no special training or expertise. You'll discover your organization's hidden narrative assets, use different templates and frameworks to tell the stories of your past, present, and future, and more.

Ego, arrogance and narcissism commonly describe ineffective leadership. Nobody likes a show off, but it also doesn’t work to shrink into the shadows. Ben Fauske had significant confidence issues early in his career and he was miserable. After years of struggle, he discovered a pattern that some of the greatest recording artists have used to overcome confidence issues and find success. He called it Authentic Confidence, and the process dramatically improved his career.

In the wake of the #MeToo movement, employees and leaders are struggling with how to respond to the pervasiveness of sexual harassment. Most approaches simply emphasize knowing and complying with existing laws. But people need more than lists of dos and don’ts - they need to learn how to navigate this uncertain, emotionally charged terrain. Sarah Beaulieu provides a new skills-based approach to addressing sexual harassment prevention and response in the workplace, including using underdeveloped skills like empathy, situational awareness, boundary setting, and intervention.

As our workloads expand, attention has never been more valuable. Or more difficult to keep. In Can I Have your Attention?, Curt Steinhorst shows business leaders how to cut through the noise and get their employees back to work. Curt has spent years helping Fortune 500 companies overcome distraction and achieve focus. With technology creating endless opportunities to "improve productivity", people spend so much time responding to the interruptions that they've lost the ability to focus and do their jobs.