Business Development Skills

Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.

Para que el lector asimile de forma rápida los conocimientos y los pueda utilizar de inmediato, todo se expone a través del análisis de una conferencia fascinante.

Découvrez des stratégies efficaces pour tirer le meilleur parti de votre temps, augmenter votre productivité et atteindre un équilibre sain entre travail, loisirs et vie personnelle avec "Gestion du Temps", un guide complet et pratique. Dans ce livre, vous serez guidé dans un voyage d'auto-connaissance, en apprenant à comprendre la nature du temps et son impact sur votre vie quotidienne.

If your sales prospects are not hanging on your every word; if they mostly tell you they need "time to think about it", or "to speak to the accountant (or wife, cat, or dog), and that they'll "get back to you", then walk away, never to return, then this audiobook is a must have.

Are you seeking a career makeover that'll lead you to the dream life you've always wanted? Let Reinvention Coach® Pamela Mitchell be your personal guide and give you every tool you need to navigate your career transformation. Through the inspiring real-life stories of 10 brave souls who took the leap and transformed their careers using 10 life-changing laws, you'll embark on your journey by envisioning your ideal life.

The importance of effective communication in the workplace cannot be understated. Verbal and non-verbal communication are critical skills in every successful workplace—at the team and employee level—as well as in your personal relationships. From knowing how and when to de-escalate tense situations to dealing with a difficult employee to enhancing your emotional intelligence to listening effectively with your spouse or significant other, learning how to communicate clearly and professionally is key to organizational growth, longevity and productivity.

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

Every day, our actions are structured by our relationships. Whether it be through family ties, a shared workspace, a favorite hobby, or some other repeated interaction, we are constantly building relationships. But do we ever stop to consider why we are in a relationship with a particular person? How can we make important relationships stronger? And how can we avoid unhealthy relationships?

In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground, who introduces her to four successful people. They show her how they transformed their businesses and their lives by determining how others view them and how they view themselves.

Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results. Interactive exercises will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work!

In What's Your Story? Using Stories to Ignite Performance and Be More Successful, author, entrepreneur, professor and master story teller Craig Wortmann demonstrates the powerful impact stories have on the three most common performance challenges: leadership, strategic selling, and motivation. While the technique of telling stories is the oldest form of communication, it's also the one form that rises above the din of our information-saturated environment.

Step into Your Moxie is a soul-stirring call to action to speak up for yourself and the ideas and issues that matter most to you. Dubbed a "Moxie Maven" by President Obama's White House Office of Public Engagement for her potent approach to women's empowerment, Alexia Vernon has helped thousands of women (and men) slay diminishing self-talk and cultivate confidence. She has created a timely, refreshingly playful guide for women to communicate with candor, clarity, compassion, and ease every time they open their mouths to speak - in their careers, communities, and homes.

People all over the world have changed their lives by mastering the art of public speaking. This one skill can create life-changing career and social opportunities.

Develop your own personal gravity with concrete skills to stand out, be noticed, and captivate people. You get the “how to”, along with the “why”, from internationally best-selling author Patrick King, who teaches charisma and social skills for a living and has been featured in: GQ Magazine, TEDx, Forbes, Men’s Fitness, and The Huffington Post. The highly focused advice will teach you what matters in an interaction, from beginning to end, subtle to obvious, small to big; and solve: small talk, interviews, networking events, and strangers.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

While most programs on public speaking focus on a polished presentation and overcoming fear, Larsen's holistic blend of spirit and logic goes far beyond the standard format, making Transformational Speaking a must listen for even the most seasoned speechmakers. With her uniquely inspirational approach, Larsen reaches out to those who want to make a genuine difference in our world by changing minds through changing hearts.

Have you ever had that sinking feeling that your career’s going nowhere and that if you could only find half the confidence your colleagues seem to have, you could find the success and fulfillment you crave? This clear yet empathetic guide will show you the path towards increasing your confidence at work, arm yourself with the tools you need no matter what chaos is unraveling around you.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.