Business Relationship Management

Why do some people get stressed while others stay calm, cool, and collected under pressure? According to renowned stress researcher Dr. Derek Roger, the answer lies in resilience - your ability to cope with challenges and thrive under adversity - rather than ruminating and obsessing over them. In lab-controlled studies, he discovered that the key to “managing” stress is to stop it before it starts. To be resilient, flexible, and ready for anything.

An insightful new work from the multimillion-copy best-selling author Sean Covey and the FranklinCovey organization, based on their work with hundreds of thousands of employees and large companies. It unveils the essential disciplines proven to help businesses and individuals realize their most important goals.

How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In her new book, Nancy Kline, best-selling author of Time to Think, makes this radical proposal: 'I won't interrupt you' is a promise that changes everything. It deepens relationships, spawns dignity, raises the intelligence of groups and enriches every conversation. It may, in fact, be the most important promise we ever make. And the hardest to keep.

Stuck in cycles of inaction and self-sabotage? Does procrastination keep you from reaching your potential? Every day, your ambitions clash with habits that leave you unfocused, overwhelmed, and searching for a way to move forward. What if proven methods could break those patterns and replace them with purpose, discipline, and steady progress? Discover Ikigai, Kaizen, and Hansei—three powerful Japanese principles to help you reclaim your time, reshape your habits, and align your life with what truly matters.

If you find yourself getting fed up and frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who habitually challenges your authority, chances are you're caught in an emotional trap in the workplace. Quit complaining and do something!

This fully revised third edition of Co-Active Coaching has been updated to reflect the expanded vision of the newly updated Co-Active Model and coaching course curriculum at The Coaches Training Institute, the training organization founded and run by the authors for 20 years. The third edition emphasizes evoking transformational change in the client and extends the use of the Co-Active Model into leadership management and its effectiveness throughout organizations.

Clarity is key for any successful leader, so much so that top corporations, such as Micorsoft. Nike, Proctor and Gamble, Kimberly Clark, and many more, have incorporated storytelling into their leadership training programs. These companies know that before you can become a strong leader, you must first master the art of storytelling so you can communicate your vision to your team and inspire them to execute on objectives.

To elevate, leaders need to approach their development differently. They need Vertical Development. Now more than ever, leaders are faced with constant and dramatic change. They need to elevate their capacity to operate effectively amidst stress, pressure, uncertainty, and complexity.

Unlock Your Leadership Potential in Just 30 Days. Are you ready to take control of your personal growth, enhance your emotional intelligence, and master the skills of exceptional leadership? Mastering Leadership Development is your comprehensive guide to achieving these goals in less than a month. In this audiobook, you'll discover: A 30-Day Leadership Mastery Plan: A step-by-step guide to becoming the leader you were meant to be. Foundations of Leadership Development: Learn the core principles that underpin effective leadership.

If you're sick and tired of feeling exhausted and overwhelmed, and desperately want to make a change, grab your copy of The Time Management Solution today. Reclaim control of your time. Optimize your daily schedule, get more done with less stress, and finally enjoy the healthy work-life balance you deserve!

Drawing on rich and instructive stories of clients, leaders, artists, and athletes, as well as research by experts, the author brings together the best of both Western management thinking and Eastern philosophy to provide a holistic yet hands-on approach. The Leader You Want to Be is the indispensable guide to helping you tap into and expand your leadership capacity so that you can sustain your optimal level of performance and thrive as a leader.

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

Is there really a such thing as a winning attitude? Do you know to know how you can turn a bad attitude around? John C. Maxwell not only discovered the winning attitude, but he has also experienced the incredible difference it makes.

Explaining where true purpose lies and demystifying where it doesn't, Craig offers the methods through which anyone can find their purpose. He identifies three pathways that will assess where you are with your purpose and where you should be going. Illustrated by case studies of leaders from all walks of life and industries, Craig shares their unique stories to show how top leaders are energized by their purpose, finding in it the confidence they need to properly evaluate high-stakes decisions and take the optimal action.

The world has changed, the fire department has changed, and the firefighters you serve with have changed. Fire organizations offer more services to the public via a more diverse group of firefighters than ever before. Those that rely on you to serve and lead them deserve a fire officer who can effectively evolve to meet their specific and unique needs while keeping what has historically made the fire service great.

Beyond the qualities of the people who practice it, studies highlight that effective leadership is distinguished by the possession of mental and behavioral abilities that achieve the desired goals, namely vision, mobilization, innovation, etc. In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of Grail quest.

For too long, we’ve been participating in “hustle culture” which says if we’re not moving and achieving, we’re not enough. Sometimes, the only way to release ourselves from this exhausting feedback loop is to take a break from work. Sabbaticals provide time and space for a reset and can give us energy to launch something new, adjust priorities, or rediscover passions. Most people would love to take an extended sabbatical, but the truth is, you probably haven’t made a plan to address fears that arise the moment you step away from full-time work.

Practical, spiritual, and above all soundly financial, The Courage to Be Rich addresses the rites of passage we all must face - marriage, divorce, death; spending (and overspending) on life's necessities and luxuries; taking control of our financial tomorrows today. From the business of love to buying a home; from imparting proper values to our children to defining our own self-worth; from starting over to staking a claim to our future, Orman shows us how to find the clarity, conviction, and courage to meet the obstacles and opportunities of a lifetime.

Most new products fail. So do most small businesses. And most of us, if we are honest, have experienced a major setback in our personal or professional lives. So what determines who will bounce back and follow up with a home run? If you want to succeed in business and in life, Megan McArdle argues in this hugely thought-provoking book, you have to learn how to harness the power of failure. McArdle has been one of our most popular business bloggers for more than a decade, covering the rise and fall of some the world' s top companies and challenging us to think differently about how we live, learn, and work.