Care Management Business

While there are a growing number of books based on the Toyota Production System, or lean, focused on healthcare, there are very few that detail the tools that make lean more than just a way of thinking and put the methodology into practice.

There is a hidden game being played in your business. It is made up of the unspoken rules, unquestioned assumptions, and the invisible agreements that define how your organization operates. When you don’t know the hidden game exists, it runs you and your business. You aren’t playing the game; the game is playing you! In Your Hidden Game, Sharon Rich, business consultant and CEO of Think Business Growth, shows you how to bring these invisible agreements out on the table, shine a light on them, and work out new agreements together.

Successful professionals have learned that investing in themselves is the most effective way to enable the extraordinary. Whether managing a team, mentoring others, or running businesses, they know that leadership is a key investment. But what is leadership? How does it help? Through narratives about his corporate experiences, Gary DePaul guides you to discover what leadership is and why it's important.

The practical, commonsense leadership tools you’ll discover within CARE to Lead prioritize continuous learning through self-reflection and a desire to improve. With them at your side, you can enhance your leadership qualities and learn to lead by example. The secret? CARE – communication, accountability, relationships, and an example of excellence. This handy-dandy formula offers accessible leadership principles for your own education, not to mention passing on to others to cultivate the next generation of leaders.

Why choose between doing well and doing the world good? Most of us start with a blueprint: college, career, do all the right things. Find a house. Climb the ladder. Buy your happiness. And above all, keep your head down. Keep quiet. And keep going—until you can’t. What happens when you just can’t do it for one more day? Best-selling author and career coach Cara Heilmann knows the answer. Cara writes to those of us wondering about career coaching and if our purpose just might be helping others find theirs.

Ultimately, effective leadership is based on four traits - Confidence, Authenticity, Responsibility, and Empathy. These traits, along with the understanding of the emotions that drive us all, can be used to navigate through communications and relationships, both professionally and personally. This book serves as a tool to connect with others and learn to lead with Confidence, Authenticity, Responsibility, and Empathy. It also serves as a reminder to C.A.R.E.

Here's an insider's guide to getting bigger promotions, better clients, and a richer career life. Whether you're transitioning into a new role, expanding your company, or advancing up the corporate ladder, this book will take your career from ordinary to extraordinary. This book provides advanced strategies, best practices, and lessons learned that will help you build a powerful personal brand.

Imagine leading your high functioning team to meet the organization's goals as an industry leader. You are followed for who you are and what you represent. Your team members willingly share adversity and pending threats. Make this a reality through understanding leadership techniques through our clinical mindset. Learn how to relate to each member of your team and know how to maximize each one's unique skills. Learn how to leverage skills of communication, coaching, conflict resolution, and much more!

The only way for organizations to successfully and sustainably face the new realities of today’s workforce and the evolution of employee expectations is through a deep understanding of how to effectively hire and manage shorter-term workers who have a different view of the workplace. This insightful, breakthrough audiobook by Cara Silletto and contributing author Leah Brown is designed to help leaders at all levels discover exactly how our workforce has changed over time, why employers are struggling to keep talent and how to gain better staffing stability.

Working from home has become working from anywhere. Companies need to move forward and transition into this new era of remote work to grow and retain top talent. Is your company poised to falter or thrive in the hybrid environment? In this book, Kathleen Quinn Votaw shares her signature plan for creating people-centric, relationship-based workplaces where employees replace the nine-to-five work mentality with purpose and personal fulfillment. It takes everyone at a company working together to create a supportive employee experience. Put people first, and all else follows.

Author Lyn Kelley, Ph.D., LMFT, Certified Professional Coach has consulted healthcare providers who deal with managed care for the past 30 years. She has been a provider for over 30 managed care plans, and has worked on the "inside."

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

People and organisations can either fail well or fail badly. If an incident is managed well, people and the organisation they are in will fail well. They will learn and adapt as a result of the failure, understand the fault lines in their processes and increase their resilience. Ultimately, they will grow more successful. However, people and organisations too often fail badly.