Career Organization

This workbook describes the value of diversity, equity, and inclusion, and the business benefits of fostering them in the workplace.

Today’s consumer views loyalty to a business as a fad, and they also expect everything and then some. The companies that are thriving (and will continue to thrive) deliver amazing customer experiences. Customer service isn’t just about being a department or a policy; it is about creating a culture where customers can’t wait to do business with you, and are excited to refer their friends to you as well. This book’s characters, Negative Ned and Positive Paul, illustrate the ABSURDITY of terrible customer service and the simple steps necessary to improve nearly every customer experience.

Getting your not-for-profit organization incorporated is typically the first formal step in creating a nonprofit organization. To incorporate your nonprofit, you will need to first file your articles of incorporation with the appropriate state agency. You can achieve that by going to Secretary of State website.

We've had our expectations turned upside down by leading brands like American Express, Converse, and Waze, simply because they saw things differently. How did they do that? By questioning the prevailing wisdom which then created outsized results and lasting change. The Unconventionals chronicles the amazing stories behind these solid business successes and shows you how reinventing your company (or starting a new one) can be easier than you think.

Every great leader understands the burden of responsibility that they have in leading a team of people. As Churchill observed, "responsibility is the path to greatness." And we have a responsibility as leaders to care for our teams in ways that they leave us uplifted and not in anger and frustration. In The New Leadership Paradigm, I discuss how you can take control of your organization and create something that transcends the norms of the business world.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various backgrounds feel respected, valued, and included.

In today’s work world, more and more companies are ethnically diverse and operate either on a regional or global scale. How are you able to communicate more confidently, connect personally, and standout to senior management ahead of your peers in your organization? This book shows you the visibility strategies that will get you recognized and rewarded in any organization! It will outline the mindset, tips, techniques, and the five situations where you can make the most impact.

Every business needs to innovate, but few know where to start. ON Innovation, gives leaders 72 simple but powerful ideas they can use to create a more innovative organization. Drawing from his experience as founder and CEO at Travelocity.com and from the 10 other start-ups where he’s worked, Jones helps listeners turn innovation from an academic exercise into an everyday skill.

Responsive isn’t just a business book. It is a choose-your-own adventure guide to the future of work. Best-selling author Robin Zander shares stories ranging from Navy SEALs in Iraq to technology giants experimenting in Silicon Valley, from the inner workings of a sex cult to how a group of anonymous activists can change politics. Distilling tactics from forward-thinking practitioners and boundary-pushing companies, Zander shares these stories about how to keep pace and thrive in the future of work.

This book explores how cloud-based tools like Google Apps for Work revolutionize the way IT can support smaller organizations. The ultralight approach to IT uses the latest technologies to achieve simplicity and excellence, giving you the power to operate at big business levels without the high cost.

Este audio es una guía práctica y práctica para crear cambios efectivos en cualquier organización. Explica cómo los gerentes exitosos deciden una nueva dirección, comunican su visión y mucho más.

Creation is disruptive: Something will end, and something new will take its place. Minimizing that disruption takes leadership that can create alignment, develop the capacity for growth, and ensure a high degree of coordination. In The Next Normal, Greg Giuliano provides an actionable framework for anyone who wants to rethink, reset, and renew their leadership to make a bigger impact, engage their people, and lead more successful transformations. Discover an approachable, replicable, and scalable management system to improve your transformation process.

There once was a small town and school in Oregon with a dream that began afresh with an eighth-grader who asked her parents, “Why can't we just have a real track?” As it happened, the community and school had been talking about creating an athletic complex for over 25 years, without even approaching to the starting line. Michael Bergmann and IncubatorU™ showed up to help the town realize their vision and embrace this young girl’s dream. They built a framework using IncubatorU’s 5-Step Methodology.

After writing the first book about why Lean and Six Sigma practitioners should volunteer their skills to help nonprofits, I wanted to give more tangible and real-life examples of how these tools and techniques can be applied. I've reached out to friends and colleagues who are already volunteering their time, and asked them to write a chapter for this first volume, called Lessons Learned from the Gemba.

What is the difference between sales and marketing? Why are they different and why are they the same? If you ask 100 managers and business owners, the odds are that none of them can actually tell you - even if they have one of these jobs. I have spent my life in sales and marketing - usually both at the same time as the manager. Early in my career, I worked for several companies that broke these jobs into unrecognizable, separate departments.

Being Yourself Exercise (B.Y.E) is a method of change, and when practiced in sessions with your therapist, the outcomes are that of self-discovery and (potentiality) a new beginning. It can be used as self-help and a method of reflective practice in all aspects of one's life. Being Yourself is about a sense of wholeness, and not a fragmented randomness or an emotional turmoil around choices. It is a powerful exercise and signals (if only through its acronym) closure to a conflict between values and standards. V.A.L.I.D.A.T.E. is about both empowerment and recognition.

When dealing with office politics and interpersonal conflict, how do you “show up”? If you are facing tricky situations, how well do you use tact, emotional intelligence, and forethought regarding impact to handle them? For exceptional leaders, finesse is the key. It is what they possess and how they accomplish objectives. Finesse enables them to influence, motivate, and hold people accountable as they create work environments where employees thrive. In The Finesse Factor, Ryan Lahti shows you the essentials of finesse for exceptional leaders.

Why are so many organizations and HR teams failing to select and hire top-performing employees that positively impact their company’s bottom line? It’s because they are only seeing the tip of the iceberg when it comes to hiring, and it is what’s beneath the surface that truly matters. For example, a resume has a certain place in the hiring process, as it allows an applicant to put their credentials in front of the prospective employer.

This book is a passionate and enthusiastic account of the life of a religious sister in the 21st century. As an Educator and Organizational Consultant the author draws on the resources of professional skills in leadership training, facilitation, and consultancy and integrates them with discernment for action. True to the charism and mission of her congregation of the Faithful Companions of Jesus, based on the spirituality of St Ignatius of Loyola, she writes with energy and vast experience about practical ways of living faith in action.