Conflict Communication

Do you ever feel that your words produce the exact opposite effect of what you were hoping for - escalating tensions rather than solving problems? Author of Emotional Bullshit Carl Alasko has found that with the right guidance, anyone can learn effective communication skills. In Say This, Not That, Alasko presents readers with simple instructions for what to say...and what not to say.

The founder and CEO of Path North, Georgetown University professor, and former White House advisor teaches you how to find meaning, balance, and purpose throughout your career while reaching the highest levels of professional achievement—how to do well without losing yourself. Throughout his...

A captivating exploration of beach resort culture—from its roots in fashionable society to its undervalued role in today’s world economy—as the industry approaches a climate reckoning. With its promise of escape from the strains of everyday life, the beach has a hold on the popular...

An admiring portrait of the pioneering entrepreneur from the former CNBC host and Forbes editor. One of the most influential figures of our time, Elon Musk is the most talked about man in America who isn’t running for president (yet!). In The Leadership Genius of Elon Musk, veteran business...

Communication experts offer examples and expertise about end-of-life conversations to inspire, teach, and encourage the reader to have their own and to grow from them. Death is one thing we cannot control. We will all face the death of a loved one. And many, if not most, people in our culture...

Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results. Interactive exercises will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work!

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

Read by the author. Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business...

Women are constantly being told that it's simply too difficult to balance work and family, so if they don't really ""have to"" work, it's better for their families if they stay home. Not only is this untrue, Leslie Bennetts says, but the arguments in favor of stay-at-home motherhood fail to...

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...

Many people find themselves in the same painful relationship patterns-choosing the wrong partners, replaying the same arguments, or feeling misunderstood again and again. These struggles are not about bad luck or flaws, but about inherited distorted intimacy patterns that have become stuck over...

The New York Times bestselling author draws from his popular show #AskGaryVee to offer surprising, often outrageous, and imminently useful and honest answers to everything you’ve ever wanted to know—and more—about navigating the new world. Gary Vaynerchuk—the inspiring and unconventional...

Good friends and healthy friendships are crucial to women's well-being at every stage of life. But what happens when a friendship turns toxic? When a friend becomes hurtful or mistreats another? When a friend abandons another in a time of need? Here, Suzanne Degges-White and Judy Pochel Van Tieghem explore such toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended and bad friendships ended.

Increase intimacy, connection, and love with this “critical” (Vanessa Van Edwards, bestselling author of Captivate: The Science of Succeeding with People), science-based guide to creating meaningful and lasting relationships. When it comes to building a better relationship with your partner...

Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective—by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of...

How couples with kids can transform 13 common relationship fights into closer connection, from popular Instagram counselors Erin and Stephen Mitchell (@couples.counseling.for.parents). Parenting changes a couple’s relationship in fundamental ways, but most parents are too exhausted from the...

Studies show 95 percent of relationship success hinges on effective, empathetic communication. This audiobook provides those tools to build bridges instead of walls in a relationship.

Read by the author. A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In...

Heal your past, start fresh, and create a life that honors the truth of who you are today. A leading well-being educator empowers you to turn concepts like boundaries and self-care into practical rituals with the power to transform your life. “A powerful roadmap to help you break free of...