High Management

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Infused with eye-opening insights and strategically practical tools, this book will help you understand and integrate the seven mindfulness habits that will empower you to rewrite your “high-performer pain” stories, recreate healthy boundaries between work and life, reduce your anxiety, depression, and exhaustion, realign with your values and create congruence, return your clarity, focus, and optimism, and more.

What makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small.

Sometimes managing a sales team feels like trying to manage chaos, and in a way it is—there are so many unpredictable influences at work in sales. In Nuts and Bolts of Sales Management, John Treace, mining decades of executive sales experience gained from successful business turnarounds, provides managers with proven strategies to build a high-performing sales team that will consistently produce desired results.

Before she discovered cannabis, Lauren Mundell was busy - busy glorifying productivity and trapped in the rat-race culture of New York City. She was fighting pitch-room battles for a top PR agency and clawing her way to the top of the ladder to nowhere. Then, after Trump’s election in 2016, Lauren’s husband retired from the Navy and began using cannabis. Lauren was shocked. But after seeing positive changes in him, she became curious - high-curious. What followed was a transformation, a reclamation of self, and a wake-up call.

A Force For Good is an engaging journey for visionary women founders, aiming to amplify the impact, scale, and profitability of their businesses. Authored by Coco Sellman, a five-time founder, impact investor, mentor to 500+ startups, and creator of the Force for Good System™, this book offers a detailed pathway and comprehensive toolkit for leading and expanding visionary companies. This book empowers women to build high-impact, high-growth enterprises by providing practical rituals, tools, and strategies for success.

Leadership skills are essential for everyone, and the great news is that they can be learned, meaning that there’s no excuse for poor leadership. This two-book bundle will provide you with concise, powerful advice based on experience and research ranging from neuroscience to social psychology and backed up by statistical data and analysis.

Leading corporate strategist Mark Faust provides his proven turnaround tactics to grow your business. His game-changing secrets have enabled countless companies to obtain long-term and systematic growth and prosperity....

Leading the High-Energy Culture uses methods proven to generate results. Beyond the bottom line, however, it will reignite your own commitment and passion by giving you a fresh perspective on how to become an energized leader of a charged-up organization.

The Financial Times Guide to High Impact Negotiation provides a comprehensive and strategic roadmap to the whole negotiation process from preparation to execution. Follow the practical steps to complete negotiation successfully, build relationships, and finalize your deal.

In The Leadership Wisdom of Jesus, Charles Manz looks to the New Testament to see what it holds for today's leaders. What he finds are powerful leadership lessons that can enable both leaders and followers to maintain integrity, live on a higher plane, and ultimately, reach personal and professional goals through sound practical principles.

Extensive research has identified specific traits that transform average individuals into authoritative, influential, and "authentic" leaders. These authentic leaders learn from the mistakes and successes of themselves and others and build a positive strength initiative within their organizations. In The High Impact Leader, Gallup veterans Bruce Avolio and Fred Luthans show you what you can do to develop and leverage your own leadership strengths into positive, lasting improvement for both yourself and your organization.

The modern workplace isn’t actually a single place. Teams are spread around the globe and across generations—yet expected to work in unison despite the cultural and age distinctions that shape their worldviews and work views. Whether you lead a company or are part of a team, thriving in this complex matrix requires a unique ability to turn generational differences into seamless collaborative strengths.

Battered by waves of downsizing since the 1980s, talented men and women no longer seek job security from one company. This is the true hallmark of the new economy—not fleeting dot-coms and IPOs, but a fast-moving, free-agent workforce with the flexibility to jolt productivity. Managers, meanwhile, must grab hold of this shifting group of talent and squeeze more work out of them than ever before, particularly in a tight economy. The trouble is, their traditional source of power over employees—the corporate ladder—is dead and gone.

In Aim High: Chart Your Course and Find Success, Deborah James shares her personal and professional challenges, outcomes, strategies for success, and the problem-solving principles she used to overcome the daunting pressures, threats, and challenges that come with rising to the top of the US Armed Forces. As a supplement to her storytelling, Bain and Company, a top-tier management consulting firm, offers research and statistics that prove James's insights have widespread impact.

“Profitability development” could just as well be the title of this book. It takes a completely new perspective on economics, focusing on how the four foundations of profitability can be utilized to increase the profitability in a company. The primary advantage of the model introduced is its simplicity, making it easy to involve everyone in the company when using it. This is important since the author has a profound conviction, based on decades in management, that the most important factor for creating success is to involve your entire staff.

In his work consulting to major corporations for more than 30 years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results.

AMPossible is the go-to guide for every amputee from the first day after limb loss to the day they get their life back.

What author Margaret Graziano proposes in Ignite Culture is a fundament shift in leadership’s approach to creating an intentional, healthy, high-performance organization. Offering a unique combination of experiential coaching, evidence-based leadership tools, and actionable strategies, Ignite Culture empowers business leaders with the wisdom and insights they need to reshape their company’s culture, increase employee engagement, and grow revenue in a supportive, high-performance environment.

Recent trends suggest that we are moving out of a recession - fairly labeled The Great Recession - into a recovery phase characterized by high unemployment with growth. As such, the business road ahead will be challenging. Growth will be harder to achieve and business failure will be more prevalent. But the best of America's growth businesses will pass through this cycle to experience renewed and hopeful growth in contrast to the high failure rate of those who fail to grow. The numbers are proving this to be the extreme case - a higher upside with a greater failure rate.