Leadership Culture

It's no secret that culture is the key to attracting and engaging top talent and seizing the competitive edge. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are missing the big picture. They're creating and communicating values but failing to ensure the values are tied to the purpose and the strategy of the company while also being integrated into processes, operations, and behaviors.

Always Leave an Airman Behind: A Real Story of Surviving the Air Force Crab Leadership Culture is a story about one airman's journey from being poor and homeless to becoming an international top performer. The story details the journey of this airman as he climbs the ranks and discovers the leadership lapses that are prevalent in the service that created a toxic culture of retribution, bullying, and pettiness that is a contributing factor to the growing military and veteran suicide epidemic.

A seasoned peacebuilder and acclaimed expert on violence explains the five reasons why conflict (rarely) blooms into war and how to interrupt that deadly process It’s easy to overlook the underlying strategic forces of war, to see it solely as a series of errors, accidents, and emotions gone...

Acclaimed across the world, prescribed in over 100 universities and colleges, and included in part in The Century's Greatest Reportage (Ordfront, 2000), alongside the works of Gabriel Garcia Marquez, Studs Terkel and John Reed, Everybody Loves a Good Drought is the established classic on rural...

Artificial intelligence, big data, modern science, and the internet are all revealing a fundamental truth: The world is vastly more complex and unpredictable than we've allowed ourselves to see. Now that technology is enabling us to take advantage of all the chaos it's revealing, our understanding of how things happen is changing - and with it our deepest strategies for predicting, preparing for, and managing our world. This affects everything, from how we approach our everyday lives to how we make moral decisions and how we run our businesses.

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides listeners with real solutions for the costly problem of employee turnover. This second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy.

Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings - the parent company of Enterprise, Alamo, and National rental car companies - to discover how attention to stakeholder relationships can be a key factor in success.

Bestselling author of The 2020 Workplace Jeanne Meister returns with a powerful guide to mastering a new set of workplace disruptions, detailing the skills you need to thrive in today's hyper-competitive and rapidly changing business environment. Along with co-author Kevin Mulcahy, Meister presents step-by-step advice to recruiters on how to prepare for a more transparent world of work, develop a new set of leadership skills, and anticipate future trends and changes across industries.

Serving on a board is like having a second full-time job. We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you address classic challenges such as increasing diversity, ensuring a culture that reflects company values, and providing strategic oversight while also addressing emerging issues such as shareholder activism, cybersecurity, and ever-shifting regulations.

Gratitude is a powerful force in our personal lives, and it can also be a "gateway drug" to creating a more empathetic workplace. Four simple words — "Thank you very much" can make all the difference. Research studies define APPRECIATION as "seeing the positives in events, experiences, or other people." However, GRATITUDE takes it one step further in that gratitude acknowledges that the good things that happen to us are often a result of forces outside of ourselves, mainly stemming from other people's efforts.

How do we do more with less? Limits are the key to stimulating creativity, innovation, and collaboration. We live in a world that gives us seemingly infinite choices and prizes freedom above all else. We have an unprecedented number of options regarding what to do, who to be, and how to spend...

Read by the author. What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will...

Heather E. McGowan and Chris Shipley deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in this sequel to The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy.

The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves. We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity?

Research shows you have a 50% chance of hiring the right employee… and a 50% chance of hiring the wrong one. It’s a?toss up, but it doesn’t have to be. After years of scientific research and first-hand interview experience with thousands of candidates, author Chaka Booker has created a...

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every...

“Vintage Iacocca . . . He is fast-talking, blunt, boastful, and unabashedly patriotic. Lee Iacocca is also a genuine folk hero. . . . His career is breathtaking.”—Business Week He’s an American legend, a straight-shooting businessman who brought Chrysler back from the brink and in the...

When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer experiences without running these experiments? They fly blind. That's what Harvard Business School professor Stefan Thomke shows in this rigorously researched and eye-opening book.

"Each and every one of us wants to become successful. We aim to fight and win in businesses, careers, relationships and, ultimately, in life. However, most of us fail to reach our full potential because of various speed breakers. Chanakya and the Art of War draws upon lessons from the great...