Leadership Success

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

Quel que soit le domaine - famille, travail, relations internationales -, et que nous en soyons conscients ou non, nous devons négocier. Or, trop souvent encore, les différents sont "réglés" à l'issue d'une épreuve de force. Résultat, en instaurant un vainqueur et un vaincu, on crée des risques de nouveaux conflits : l'actualité nous en apporte tous les jours des exemples criants.

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Behavioral scientist Alison Fragale offers powerful new insights and a practical playbook for women to advance in any workplace, full of tips, tricks, and strategies to help secure that elusive corner office. Over decades of research, speaking engagements, and mentorship, psychologist and...

With more than six million copies sold worldwide, David Schwartz’s timeless guide and bestselling phenomenon, The Magic of Thinking Big, is now available for the first time as an unabridged audio edition. Millions of people around the world have improved their lives through the timeless advice...

Amazon is the fastest company ever to reach $100 billion in sales, and they didn’t reach that landmark by staying in their comfort zone. Risk-taking is the key that unlocked the door to growth at Amazon, but those risks were (and are) intentional, calculated, and strategic. Thomas Edison believed: “I have not failed. I've just found 10,000 ways that won't work.” Like Edison, Amazon’s founder Jeff Bezos has also linked experimentation and failure with growth and success.

As a child, Peter J. Bissonnette heard these words and made it his mission to prove them wrong. In Count on Me, Peter shares his remarkable journey from humble beginnings to becoming one of Canada’s most respected business leaders. From an English boarding school to military service, from seminary life to the fashion world of Vancouver, Peter’s path was anything but conventional. But it was in the high-stakes world of telecommunications where his relentless determination, sharp instincts, and unwavering faith propelled him to the top.

Discover a "compelling" and revelatory framework for setting and achieving your goals (Carol Dweck, author of Mindset), from a psychologist on the cutting edge of motivational science.

Read by the author. The first meeting is where everything begins—or ends. Get it right, and you build unstoppable deal momentum. Get it wrong, and the deal is in big trouble. Traditional discovery meetings must die! Today's buyer demands it. They no longer tolerate one-sided sales...

It’s difficult to totally disconnect from our jobs outside of work hours. But not doing so can cause long-term stress, burnout, and loss of the joy we find in work. As a top tech leader, Bruce Daisley has seen up close how an around-the-clock work culture can lead employees to feel perpetually stressed-out, disengaged, and unhappy. In this workshop, Daisley lays out specific strategies to help us break free from the unhealthy work habits that lead to burnout and shows us that protecting our personal time can lead to more inspiration and more joy on the job.

Napoleon Hill, the author of Think and Grow Rich, has been immortalized for his contributions to the self-help genre. In this never-before-published work, Hill shares his principles of success and key habits that provide the basis for life-changing success. Success Habits explains the fundamental rules that lead to a prosperous life. Hill’s principles offer a new way of thinking about intention, self-discipline, and the way we lead our lives. Originally a series of radio talks delivered in Paris, Missouri, Success Habits is filled with anecdotes and stories....

There is no such thing as a born leader. Anyone can learn the skills of great leadership. Whether you are new in leadership or you have been a leader for years, this book will catapult you to the next level in only 30 days! There is a chapter for each day of the month to give you the skills and tools you need to succeed in any area of leadership. A fantastic book for leaders in business, organizations, politics, non-profits, churches, entrepreneurs, and more.

This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.

Keith Ferrazzi is a master networker who claims his secret is merely reaching out to other people. And what distinguishes highly successful people from everyone else is the way they use the power of relationships, so that everyone wins. In Never Eat Alone, Ferrazzi presents the specific steps and mindset he uses to connect with the thousands of individuals in his Rolodex.

After eight books, many of them best sellers, A Game Plan for Life is the one closest to John Woodens heart: a moving and inspirational guide to the power of mentorship. The first half focuses on the people who helped foster the values that carried Wooden through an incredibly successful and famously principled career, including his college coach, his wife, Abraham Lincoln, and Mother Teresa.

The best strategic negotiators take advantage of self-esteem or self-image issues they uncover in their negotiating partners. These professionals have mastered more than the tactics. They have mastered the inner game of negotiating. You can, too.

Barry Diller, one of America’s most successful businessmen, reveals himself here—his successes, failures, and struggles—with surprising candor and intimacy in a memoir rich in Hollywood lore and filled with business acumen. Writing in his singular voice, Barry Diller delivers an astute...

In an audiobook that challenges everything you thought you knew, W. Chan Kim and Renee Mauborgne assert that tomorrow's leading companies will succeed, not by battling their rivals for market share in the bloody "red ocean" of a shrinking profit pool, but by creating "blue oceans" of untapped new market spaces ripe for growth.

The secret to business success is intuition. It's not just a matter of following you hunches. It's about following the right hunches. Being able to sense people's inner thoughts and needs helps you say and do the things needed to quickly reach your goals and achieve success. Many people know this, but many also believe that a good sense of intuition is something that you're just born with - not something that you can develop and train.

To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own? By managing up, down, and across the organization. Your success depends on it, whether you're a young professional or an experienced leader.