Leadership Time Management

Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.

What's the secret to wowing your customers while maintaining a loyal and dedicated workforce? Drawing upon time-tested strategies that have propelled Enterprise, the nation's number-one car-rental company, from a single location in St. Louis to a $9-billion global powerhouse, noted business author Kirk Kazanjian reveals how your company can consistently outperform and outsmart the competition.

When Martin Kihn joined a powerhouse New York consulting firm, he thought his job was to help organizations. In reality, the consultants spent precious work hours prowling for new clients, and offered little or no useful information. From power breakfasts with mind games to the screaming indignity of “Feedback Camp” in New Jersey, House of Lies reveals the truth about a “profession” that could threaten your job, your career, and your life...and even throws you some lifelines should the suits start circling your company.

Women are notorious over-preparers and underestimators when it comes to their own readiness to try something new. But as Emma teaches, what most often holds us back are our own fears, excuses, and doubts. With her revolutionary manifesto, Winging It, Emma shares a rallying cry for all women to “do the things that scare you, build your wealth, make an impact, fail lots, and get up and try again”.

You’ve spent years training to be an expert in your field. Years hunched over books and articles, writing essays late into the night on the science and art of your chosen profession. Through hard work and determination, alongside lots of experience, you’ve now become pretty good at it. So good in fact, that you have been asked to stop doing it all the time. You’ve been asked to be a manager.

Revised for a new audience in a new era, Inspiring Leadership in Uncertain Times by Karlin Sloan shows you how to break through the fear to survive the long haul and create a fuller, richer, more sustainable organization. Karlin Sloan is the founder and CEO of Sloan Group International, a boutique leadership development firm that provides organizational development consulting, team facilitation, and executive coaching across the globe.

Are you ready to double the profit in your salon business and cut your stress in half? This audiobook is for the salon owner who wants to create an amazing experience for their clients and run a successful business that leaves them the time, energy, and money they need to enjoy family, friends, and hobbies.

In The Art of Encouragement, renowned performance coach and keynote speaker Jordan Montgomery delivers a captivating story designed to walk the listener through a dramatic journey of heartfelt, easy-to-understand lessons about encouragement and its many facets.

Wie schaffen es die erfolgreichsten Leute der Welt, Work-Life-Balance zu kreieren? Wie schaffen sie es scheinbar mühelos, all die tollen Erfolge in den Bereichen Business, Geld, Familie oder Gesundheit zu erzielen? Wie teilen sich diese Menschen ihre 24 Stunden, die ihnen täglich zur Verfügung stehen? Falls du dich immer schon gefragt hast, wie du die Stunden am Tag für dein Einkommen, deine Familie und dich selbst nur aufteilen solltest, um das Optimum herauszuholen, wirst du nach diesem Hörbuch, wie es viele der anderen erfolgreichen Menschen meistern.

Unlock the transformative power of outsourcing and elevate your small business with "How to Use Outsourcing to Grow Your Small Business—SCALE!" Dive into the journey of an entrepreneur who turned a small venture into a thriving empire through strategic outsourcing. This guide is filled with actionable tips and insights on leveraging outsourcing for growth and personal freedom.

Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for their consulting and business savvy, have done their homework and turned Beans into "a business fable taken from real life".

The inspiring memoir of female entrepreneur Judy Piatkus, who acquired the book series that inspired the global number one Netflix hit, Bridgerton. In 1979, Judy Piatkus founded what would become a global publishing brand - Piatkus Books - from her spare bedroom. Determined to empower women s voices as a single mother with a child with learning disabilities at a time when being a self-made, female entrepreneur was rare, Judy defied expectations.

Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.

This book helps you define your "why" or purpose and then helps you develop a plan and accountability system in order to achieve your goals and build character in the process. It discusses the PDCA process (plan, do, check, adjust), which, when applied to any desired goal, allows for overall growth and forward movement.

Generation Z has entered the workforce and are challenging leaders in ways they have never experienced before. Gen Zers often bring little work experience following college graduation, with parents encouraging them to focus on academics. Plus, having grown up on screens, they frequently bring lower levels of emotional intelligence than previous youth generations. This can be troublesome, as supervisors may experience a new job candidate who is overconfident, maybe even cocky, yet lacks the interpersonal skills to receive tough feedback.

Anyone can be successful, but not everyone will be. It all depends on what you do. Are you wondering why you still haven’t achieved success after decades of working? You are asking yourself what others are doing right and what you’re doing wrong. What you do with your time matters more than you realize. It will bridge the gap between where you are now and where you want to be. But grinding and toiling for years will get you nowhere, not if your energies are focused on the wrong thing.

Innovation is the subject of countless books and courses, but there's very little out there about how you actually innovate. Innovation and entrepreneurship are not one and the same, although aspiring innovators often think of them that way. They are told to get an idea and a team and to build a show-and-tell for potential investors. In Innovating, Luis Perez-Breva describes another approach.

ongratulations, new leader! You’ve joined the ranks during an exceptionally complicated time. Our current workplace climate is fraught with political divisions, economic disparities, and ever-shifting social dynamics. Leaders are managing remote teams across larger geographic distances and facing new roadblocks to onboarding, giving performance feedback, and nurturing healthy relationships. Leadership Two Words at a Time speaks directly to the plight of the new leader and is divided into three parts: Leading Yourself, Leading People, and Leading Work.

When America aspired to break free from Britain, the real-life David-and-Goliath situation required that a full-blown cadre of dynamic leaders arise immediately from the revolutionary populace. As history shows, it did. Now, Donald T. Phillips - writer, speaker, and mayor of Fairview, Texas - uses those events to suggest ways that today's businesspeople can likewise overcome tough odds and achieve success. Goal-setting, communication, and risk-taking, Phillips writes, are just a few of the traits to be learned by studying Washington, Jefferson, and their colleagues.

This book will take you by the hand and show you how to make money online in traditional ways but also how to create a never-ending passive income stream so you have more time for the important things in life. Having the ability to work from home comes with many benefits, namely flexibility, independence, and comfort. With these benefits also come a few difficulties. There are challenges unique to working from a home office that can make successfully navigating this work set-up a struggle. You will be like a pro once you listen to this book.