Learn Business English

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

Intrinsic motivation—doing a thing for its inherent satisfaction rather than external rewards—is the key to success and satisfaction in any endeavor. A legendary performance coach shares his simple, proven, and fun methods for cultivating and keeping it.

Best-selling author and speaker Mary Jelkovsky’s story of battling an eating disorder and conquering her deepest insecurities has been featured in Teen Vogue, Health, and Shape magazine. Now in this empowering book, Mary shares the advice, research, and exercises that she used to build her self-confidence and finally learn how to love herself. Written like a letter to a close friend, this self-improvement book provides practical advice and exercises that will help you finally give yourself the gift of self-love.

Former Ethiopian refugee Yonas Hagos shares his amazing story about his plight in Ethiopia, his emigration to the US, and the business journey he took to become the owner of dozens of restaurant franchises. From Scrappy to Self-Made describes how Hagos beat all the odds to become the owner of more than four dozen restaurant franchises that have earned him $10 million, and counting.

Chcesz swobodnie rozmawiac w sytuacjach biznesowych? Ucz sie z kursem "Angielski w typowych sytuacjach: Business English - New Edition" - to praktyczny kurs konwersacyjny, który rozwija umiejetnosc komunikowania sie w biurze i róznych sytuacjach biznesowych. Poprzez wszechstronne rozszerzanie slownictwa kurs uczy, jak bez trudu porozumiewac sie w pracy, podczas podrózy sluzbowej czy ubiegania sie o nowa posade.

Financial Wellness and How to Find It takes finance out of the business pages and into our personal lives. It tells us that the way we think about money has a lot to do with the way we think about ourselves, and the stories we believe about what we deserve. When you feel bad about money, it's hard to feel good about life. We focus on health and wellness as essential for happiness, but so often we choose to bury our heads in the sand when it comes to taking positive action over our finances.

Want to be a better boss? Make the most of your talent? Great doesn’t have to be awful. Start with this guide to the innovative management style that built the Admiral Group into one of the world’s most successful and admired companies. Written by founder and former CEO Henry Engelhardt, Be a Better Boss is part memoir, part management philosophy, and part practical manual, providing valuable leadership lessons for aspiring managers and existing managers alike.

Many people are wildly unaware of what emotional intelligence is and how it supports them in all areas of life, including in their leadership. Emotional intelligence is ultimately your ability to navigate emotions in a healthy, mature manner that supports you with using them in an effective and polite manner, rather than emotionally exploding on people when things get out of control.

We all generate emotional energies. Emotional energies can and do accumulate in our body's energy fields, our living environments, and our businesses, as well as any place we visit or spend any time in. These negative emotional energies can cause havoc in our lives and workplaces. Now you can do something about it. Learn how to protect yourself, family, home, and business from negative energies. This audiobook will teach you everything you need to know.

Do you want to speak English fluently in various business situations? Listen to "English in Situations - Business English - New Edition". This audio course at intermediate level masters the conversational skills required to communicate freely in the office, when seeking new employment or travelling on a business trip. Each lesson presents a new subject of typical conversations and teaches how to form sentences independently.

In an ever-evolving world filled with complex challenges and intricate puzzles, the ability to think dynamically and systematically is nothing short of a superpower. "Learn To Think in Systems: Mastering the Art of Dynamic Thinking for Complex Challenges" is your indispensable guide to unleashing this superpower and navigating the intricate web of interconnections that shape our lives.

SEO 2020 reveals search engine optimization techniques used to grow countless companies online, exact steps to rank high in Google, and how get a ton of customers. With this best-selling SEO optimization and internet marketing book, learn SEO from a fundamental level, achieve top rankings, and generate sales.

Want to learn a skill, but don't know how to get started? Struggle to find time for a side project? Ever quit in frustration after beginning something new? The truth is: You can learn anything...without spending lots of money...without dedicating thousands of hours to the process...and often without leaving the comfort of your home.

Struggling to Keep Up in a Digital World? Here’s How to Take Control.Does it feel like you're constantly being pulled in every direction? Do endless distractions keep you from focusing on what truly matters? Is maintaining balance in an always-on world feeling impossible? If you’re nodding along, this book is for you! 7 Life Habits for Thriving in a Digital Age will show you how to take back control, find clarity, and build resilience in today’s hyper-connected world.

Beekeeping can be a great hobby and/or business. Many people have made it work for them, either as a side activity or as a full-time job. In order for you to make beekeeping a regular pastime, you have to know what you’re doing. Guides like these are especially designed to help you along the way. Along with an extensive business plan, this guide offers information about bee stings and diseases, the anatomy of bees, pollinators, swarms, packaged bees, honey business, and so much more.

"An Hour Long Book on How to Negotiate Your Salary" by Corey Bolton is your essential guide to mastering the art of salary negotiation. Designed for swift listening and easy comprehension, this book is the perfect tool for anyone looking to enhance their negotiation skills, whether they're stepping into the workforce for the first time or seeking to elevate their career.

Optimism is a mental attitude that reflects a belief or hope that all the outcomes of your endeavors will be positive, favorable, and desirable. Research shows that thinking like an optimist pays off big. A cheerful disposition can help you go through any problems and obstacles you encounter in life. There are also a lot of studies conducted in the US and Europe that directly link optimism and a person's health.

Your ability to speak confidently and persuasively is your most important asset. It helps you connect with people, share the ideas you're most passionate about, and realize your dreams. This updated guide provides easy-to-learn skills that will take your speeches and presentations to the next level, so you enjoy public speaking more and make everything you say more memorable.

Do you want to speak English fluently in various business situations? Listen to "English in Situations. Business English - New Edition". This audio course at intermediate level masters the conversational skills required to communicate freely in the office, when seeking new employment or travelling on a business trip. Each lesson presents a new subject of typical conversations and teaches how to form sentences independently.

Are you tired of miscommunications, awkward silences, and missed opportunities? Do you wish to master the art of connecting with anyone, anywhere? Look no further! "Master Effective Communication" is your comprehensive guide to becoming a communication virtuoso. In today's world, effective communication is the key to success in both personal and professional life. Whether you want to build stronger relationships, enhance your career, or simply become a more confident communicator, this book is your key to achieving those goals.