Management Communication Skills

Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds - increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. Use Your Difference to Make a Difference provides listeners with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding.

This highly enjoyable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others - factors that can make or break careers.

In this social-media frenzied world every individual and company needs a CSO - a Chief Story Officer. People and companies today are losing their ability to connect with others in meaningful, authentic ways. Visit any shopping mall, college campus, or city park, and what do you see? People are focused on their smartphones. They are zombies walking around with their heads down, staring at their screens, bumping into other zombies, but never engaging in conversation.

Viele Menschen leiden still unter dem Verhalten ihrer Chefs. Nur die wenigsten Mitarbeiter äußern ihren Frust deutlich gegenüber ihrem Vorgesetzten. Stattdessen wird lieber am Kopierer gelästert, hinter verschlossenen Bürotüren geweint oder einfach irgendwann gekündigt. Und der Chef - der wundert sich, denkt er doch, er habe alles richtig gemacht und sich nichts vorzuwerfen. Was wäre, wenn ihm nun jemand mal die Wahrheit sagen würde? Genau das passiert dem Manager in Christian Zipfels Hörbuch. Während einer Betriebsversammlung bekommt er zufällig mit, wie sich drei Mitarbeiter aus anderen Abteilungen über das Verhalten ihrer Vorgesetzten aufregen. Er gerät ins Grübeln...

The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations - and not just about the weather or the game last night. Create ongoing conversations throughout the year. Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day - not just the days before an annual review.

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book Conversations for Change: 12 Ways to Say It Right When It Matters Most, she not only identifies the 12 most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively.

Communication is the exchange of information between two or more people. This can be verbal, for example when two people converse, or it can be non-verbal, like the information we perceive through facial expressions or gestures that us know if a person is angry or cheerful. Within non-verbal communication, physical communication is of great importance: A kiss, a handshake, or a hug transfers a lot of information. Communication can be positive, negative, effective or ineffective.

Aprender el arte de influir sobre los demás es la inversión más rentable para tu crecimiento personal y profesional. Las reglas han cambiado, y lo seguirán haciendo, cada vez más rápido. La inteligencia artificial, entre otros avances, ha revolucionado el mundo profesional. Y, en el ámbito personal, vivimos en la era de la historia con más oportunidades, pero a la vez tenemos la tasa de infelicidad más alta que nunca haya existido. En estas páginas, descubrirás una guía para aprender a influir positivamente en los demás.

An inspirational and compassionate audiobook challenging you to confront your uncertainties about speaking in front of people. You'll learn how to stand, where to look, what to do with your hands, and how to acquire a beautifully, resonant voice. There is a speaker inside you...waiting to shine.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

Sólida formación profesional, profunda sensibilidad, capacidad de adaptación, audacia y observación son solo algunas de las cualidades que esta afamada profesional recomienda a quienes deseen sondear su camino. Un libro para disfrutar y aprender. Ideal para psicólogos, sociólogos e interesados en el estudio de las relaciones humanas.

The last few years have reinforced how we cannot avoid difficult conversations involving issues such as: COVID-19, climate change, fit for purpose, education, security of work, diversity and inclusion, physical and mental health.

In the fascinating audiobook, Janet Reibstein takes you through how to ‘learn relationships’ and explores the skills needed to communicate better, have empathy, and develop more productive and satisfying relationships at all levels. Peppered with case studies, practical tips and advice, Good Relations delves deeper into the new science and theory to discover exactly how we can interact more effectively.

You have the confidence to excel and shine in every social setting. All you need to do is unlock your inner rock star with everything that is shared in this audiobook. Just about anyone can start applying these strategies in his or her life right away.

This book will help you understand what both superiors and team members require from a leader, and how to manage and guide these expectations towards preferential outcomes every time. This book is mainly framed inside the working environment, but whether you are a football coach, sales manager, financial advisor, or entrepreneur, this book has information relevant to your day-to-day business interactions and when used correctly, it will greatly enhance your production and progression within your chosen field.

For most of her life, Australian journalist Grace Jennings-Edquist had been keen to please. From school to career, in her appearance, friendships and even everyday interactions, she was always anxious not to disappoint. Becoming a mother finally tipped her over the edge and she wound up in a psych ward. Grace could no longer avoid the truth: she was chronically addicted to saying yes. And she was not alone.

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

This audiobook helps to remove the fear of misunderstanding when one expresses love in a corporate environment by teaching them to do this through their actions toward those they lead, by elevating those led to a place of honor and prominence. Treating them with more care and concern than is normally encountered in the corporate world of today. Put aside your concerns of appropriate behavior and do a deep dive into how to change your mindset on leading from a place of love.