Management Communication Skills

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

Do you often find yourself struggling to control your frustration? Are you tired of blowing up at your friends, family, and co-workers? Or do you want to discover a new source of inner peace and tranquility? If so, then this audiobook is for you.

Good friends and healthy friendships are crucial to women's well-being at every stage of life. But what happens when a friendship turns toxic? When a friend becomes hurtful or mistreats another? When a friend abandons another in a time of need? Here, Suzanne Degges-White and Judy Pochel Van Tieghem explore such toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended and bad friendships ended.

In this New York Times bestseller, Isaac Lidsky draws on his experience of achieving immense success, joy, and fulfillment while losing his sight to a blinding disease to show us that it isn’t external circumstances, but how we perceive and respond to them, that governs our reality. Fear has a...

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.

There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

CIOs need to be able to communicate their thoughts with the rest of their department and the company in order to maintain credibility as a thought-leader. Effective communication is a set of skills that every CIO needs to develop. Learn how in this comprehensive guide.

Essential skills for today's leaders: learn how to embody your ethics, earn your team's trust, and dismantle toxic work culture Leaders and managers everywhere are learning the importance of creating safe, satisfying workplaces rooted in principles of social justice. But many of us who try to...

In How to Negotiate Anything, Anywhere, Cohen demonstrates—in an entertaining way—how to negotiate with savvy. Using humorous lessons and insightful anecdotes—and even employing apt imitations of famous personalities and personal acquaintances—Cohen communicates different negotiating strategies and how they can be used.

Now that you are recently promoted, do you know what it takes to be an outstanding new manager? In this no-nonsense, powerful audiobook, you are put on an overdrive mode to make a smooth transition from being an employee to managing employees.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years...

Navigating Conflict with Adult Children by VentureNest Books offers essential strategies for improving communication and rebuilding relationships with adult children. Many parents experience challenges in understanding the breakdowns in communication and resolving disputes, leading to frustration, resentment, and strained relationships.

Mind maps are clever ways to simplify complex or boring information and present it in a new way that helps with our understanding of a particular difficulty or project. The natural organized structure of a mind map makes it an incredibly effective method of presentation that is completely in sync with the way your mind works.

"THE PEOPLE WHO ARE CRAZY ENOUGH TO THINK THEY CAN CHANGE THE WORLD ARE THE ONES WHO DO." With these words, Apple Inc., and its leader, Steve Jobs, catalyzed a movement. Whenever Jobs took the stage to talk about new Apple products, the whole world seemed to stop and listen. That’s because...

This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.

Embark on a journey to further develop your career when you listen to People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders consider employee communication skills and critical-thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful.

What would you do if you had the power to read people and know what they are thinking and feeling? What would you do if you could use this knowledge - just like Patrick Jane from the successful TV show The Mentalist - in order to influence others and succeed in everything you do? If you'd like to learn the mentalist secrets and understand how a mentalist uses his powers to read people and influence them, this is the audiobook for you!

Less than three months after retiring from a 30-year law enforcement career, Kim Colegrove's husband chose suicide. Since that day, Colegrove has been helping first responders across the country practice techniques to cope with the stress and trauma that their work brings. And this book continues that mission by offering first responders and their families hope by introducing meditation and mindfulness as viable and practical tools to help reduce stress, regulate emotion, and improve overall health and well-being.