Management Communication Skills

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book Conversations for Change: 12 Ways to Say It Right When It Matters Most, she not only identifies the 12 most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively.

Do you know that failure to master your emotions will make you live a life full of regrets and one that is lower than you were meant to live? And for your information, you experience thousands of emotions each day, which means that you have the ability to handle these emotions each time they occur. It remains the fact that emotions control every part of your life, from the moment you wake up to the moment you go to sleep.

Stellen Sie sich vor, Sie könnten selbst in kritischen Situationen gelassen, klar und empathisch bleiben. Gewaltfreie Kommunikation [3 in 1] bietet Ihnen 51 praxiserprobte Techniken für mehr Verständnis, Verbindung und Wirkung in Ihrer Kommunikation.

Communication is the exchange of information between two or more people. This can be verbal, for example when two people converse, or it can be non-verbal, like the information we perceive through facial expressions or gestures that us know if a person is angry or cheerful. Within non-verbal communication, physical communication is of great importance: A kiss, a handshake, or a hug transfers a lot of information. Communication can be positive, negative, effective or ineffective.

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

Dr. Luntz offers more than 70 new “words that work” for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations—and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principles.

Over the past few years, how many uncomfortable conversations have you had—or avoided—about politics, religion, social issues, or parenting? These discussions often trigger a visceral response—tension, anxiety, even anger—especially when opposing views emerge. The fear of these conversations escalating into contentious debates can lead to frustration and division, but it doesn’t have to be that way. In Lose the Debate, Dr. Summer Allen introduces her five-step ACTER model, a research-based framework designed to help you stay calm and open in tough discussions.

Rest assured, this guide is designed for clarity and accessibility, devoid of complex legal jargon. It offers practical advice tailored to empower you, regardless of your background.

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

Short on time? Or maybe you’ve already read the book, but need a refresh on the most important takeaways. In a quick, easy listen, you can take the main principles from Never Split the Difference: Negotiating As If Your Life Depended On It! Ever find yourself in a difficult business situation? Or do you have a difficult time relating to others when conversing? Never Split the Difference, written by Chris Voss, addresses one of the most difficult subjects that most of us learn but never master: The art of a good negotiation.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

You have the confidence to excel and shine in every social setting. All you need to do is unlock your inner rock star with everything that is shared in this audiobook. Just about anyone can start applying these strategies in his or her life right away.

This book will help you understand what both superiors and team members require from a leader, and how to manage and guide these expectations towards preferential outcomes every time. This book is mainly framed inside the working environment, but whether you are a football coach, sales manager, financial advisor, or entrepreneur, this book has information relevant to your day-to-day business interactions and when used correctly, it will greatly enhance your production and progression within your chosen field.

Der bahnbrechende Weg, um Konflikte und Probleme zu lösen! Konfliktmanagement und Problemlösung völlig neu gedacht – Unterschiede schätzen, Gegensätze überwinden und Synergien schaffen: So geht Konfliktlösung heute – einvernehmlich, respektvoll und kreativ! Stephen R. Covey ist Autor des millionenfach verkauften Bestsellers "Die 7 Wege zur Effektivität", das als einflussreichstes Managementbuch des 20. Jahrhunderts gefeiert wird. Mit "Die 3. Alternative" stellt er einen bahnbrechenden Ansatz zur kreativen Lösung von Problemen und Konflikten vor.

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.