Personal Communication

In The Power of Saying No, award-winning professor and researcher Vanessa Patrick delves into the new science of saying no. She introduces the ground-breaking concept of "empowered refusal"—a proven framework for saying no that puts you in charge of your life—and reveals some surprising secrets about the power of the word no.

Recommandé par des psychologues ! Le meilleur livre d’auto-assistance qui changera votre vie. Réparez les blessures de l’enfance, construisez votre futur ! S’adressant à tous ceux qui ont grandi avec des parents émotionnellement immatures, cet ouvrage essentiel offre des perspectives précieuses et des stratégies concrètes pour comprendre et guérir des blessures laissées par des parents distants, rejetants ou centrés sur eux-mêmes. À travers des récits touchants et des conseils pratiques, Dr Gibson guide les lecteurs sur le chemin de la reconnaissance et de la gestion des émotions complexes héritées de leur enfance.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Have you recently moved to a new city and are struggling to make friends? Do you find yourself constantly making plans with friends that fall through? Are you more likely to see your friends' social media posts than their faces? You aren't alone. Millions of adults struggle with an uncomfortable and persistent ache: platonic longing, which is the unfulfilled wish for authentic, resilient, close friendships.

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact—no matter what the situation.

Communication is everything. Connect with loved ones, be a more effective speaker in the workplace, and get your message across clearly by learning how to be a better communicator. We learn to talk when we’re very young, but many of us have never learned to communicate. Conveying a message clearly is more of an art form than a science, and those that have learned to master it become more successful, confident, and dare we say it - popular.

Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. Managing Up is your personal manual for building this vital skill so you can begin building your best future. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement.

Relationships are usually the most important part of a person’s life. But they’re often stressful and frustrating, or simply awkward, distant, and lonely. We feel the weight of things unsaid, needs unmet, conflicts unresolved. It’s easy to feel stuck.

Time after time, His Needs, Her Needs has topped the charts as the bestselling marriage book available. In this classic book, Willard F. Harley, Jr., identifies the ten most vital needs of men and women and shows husbands and wives how to make their marriage sizzle by satisfying those needs in their spouses.

Rompe la barrera del no es un manual de negociación imprescindible desarrollado y perfeccionado a lo largo de la extraordinaria carrera de Chris Voss como negociador en secuestros con rehenes y como reconocido profesor en las escuelas de negocio más prestigiosas del mundo.

This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

Many of us comply much more than we realize. How many times have you wanted to object, disagree, or opt out of something but ended up swallowing your words, shaking your head, and just going along? Analyzing cases ranging from corporate corruption and sexual abuse to everyday acquiescence at work, the doctor’s office, and in our personal lives, award-winning organizational psychologist Dr. Sunita Sah delves deep into why the pressure to comply is a corrosive and often invisible force in our society.

Comment susciter la sympathie chez les autres ? Comment influencer votre entourage pour qu'il adhère à vos idées ? Comment motiver son équipe et devenir un véritable leader ? Difficile, non ? Qu'il s'agisse de ses enfants, de sa famille, de ses collaborateurs ou de ses relations plus épisodiques, chacun de nous est confronté tôt ou tard à ce besoin de convaincre, de nouer des relations, de faire adhérer à des idées ou à un groupe, sans forcément y parvenir par manque d'expérience.

Renowned psychologist and best-selling author of The Dance of Anger sheds new light on the two most important words in the English language - I'm sorry - and offers a unique perspective on the challenge of healing broken connections and restoring trust.

Prepare to be schooled in the art of conversation by dynamic duo Casey Wilson and Jessica St. Clair. Dismissing the notion that small talk is a painful social obligation, these self-proclaimed small talk maestros share their gift of gab in this laugh-out-loud and instructive audiobook. With their help you might find yourself excitedly asking your barista about the weather…and maybe you’ll get a free coffee. Who knows!

Why do we fight most with those we love best? Australian relationship therapist Lissy Abrahams has spent years exploring this question, both in her treatment room helping clients and through extensive research. She knows that long-term conflict leaves us drained, anxious and worried for the emotional wellbeing of our families, but says it is neither intractable or inevitable. Conflict is caused by unconscious patterns of thinking and behaviour - unresolved feelings of fear, instability or pain - that can be consciously rewired for a healthier, happier relationship.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

Master the craft of effective communication with the audiobook "The Art of Public Speaking" by Dale Carnegie, a timeless classic that has transformed the public speaking skills of countless individuals. Renowned for his wisdom and practical advice, Dale Carnegie offers invaluable techniques that can help anyone become a confident and persuasive speaker. In "The Art of Public Speaking," Carnegie breaks down the essentials of delivering compelling speeches and presentations.

Breaking free from toxic behaviors doesn't have to be an unreachable endeavor. Even if you've tried to change before and failed or feel overwhelmed by the idea of confronting your toxic behavior. This transformative guide is expressly designed to usher you into a healthier, happier, and more fulfilling life. Imagine experiencing a life where you nurture healthy relationships, respect boundaries, communicate effectively, and experience true inner peace. It's time to start your journey to quitting toxic behaviors, reshaping your life, and experiencing the peace and fulfillment you deserve.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.