Personal Development Communication

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.

Not many White House Press Secretaries capture the nation’s interest the way Jen Psaki did. Refreshingly candid and clear, Psaki quickly became known for her ability to break through the noise and successfully deliver her message. In her highly anticipated book, Psaki shares her journey to the Briefing Room and beyond, taking you along the campaign trail, to the State Department, and inside the White House under two Presidents.

Discover the art of masterful conversations with this powerful guide! Have you always struggled with making small talk and want to stop feeling awkward? Do you wish to be able to tell stories where your listeners hang on to your every word? Do you wish you had the courage, the confidence, and the charisma to meet new people and make friends with them? If you’ve answered "yes", this is the audiobook for you! The sections in this audiobook cover everything you need to know to fully embrace your true self and become the most enthralling conversationalist in any room!

You wake up next to your partner like you always do, and a horrific realization dawns on you. You don't get the butterflies every time you see him/her, anymore. Their smile doesn't make your head spin. You feel bored in the relationship. Saddened, you may ask yourself: Have I fallen out of love?Falling out of love is an all too common question everyone, at one point in their relationship, will ask themselves.

Including real-life stories, this newly revised third edition of the award-winning best seller - voted one of the top 20 parenting books - provides parents with the most up-to-date research, effective discipline tips, and practical strategies for raising spirited children. Do you ever wonder why your child acts the way he or she does? Are you at a loss regarding your child's emotional intelligence and how to prevent meltdowns? Do you find yourself getting frustrated and feeling like you're at the end of your rope?

Conversation is getting harder. We’re feeling more isolated. Loneliness is becoming an epidemic. The Six Conversations: Pathways to Connecting Again in an Age of Isolation and Incivility reflects one of the deepest passions of Dr. Heather Holleman’s heart: to connect people in loving community.

Rompe la barrera del no es un manual de negociación imprescindible desarrollado y perfeccionado a lo largo de la extraordinaria carrera de Chris Voss como negociador en secuestros con rehenes y como reconocido profesor en las escuelas de negocio más prestigiosas del mundo.

It’s impossible to go a full day without using snark, so why fight it? Snark is everywhere, from television to movies to everyday life. This lively collection provides hours of entertainment - better than an Etch A Sketch, and more fun than Silly Putty! At the heart of it, being in a state of snark can be one of the most useful tools at one’s disposal and hence (yes, I used “hence”), a powerful way to get what you want. With snark, you can catch people completely off-guard, and royally piss them off.

We either seize the opportunity or lose the chance to be great. We can spend all our lives preparing to be winners, working so hard for the glory of success in our careers, relationships, professional and personal lives, but often fear, anxiety and self-sabotages get in the way. Here is the good news! There are powerful ways to combat all that and everything else standing in the way of your goals. Gerard Shaw, a communication coach and creator of this powerful series, explores the science of success of people who discovered the secrets of winning through effective communication.

El arte de influir con la palabra surge de una pregunta tan simple como decisiva: ¿por qué algunos discursos transforman y otros se olvidan al instante? Con una mirada aguda y práctica, Álvaro Santoro explora el poder invisible que habita en nuestras palabras, gestos y silencios. Este libro no solo enseña a hablar mejor: enseña a influir con autenticidad, presencia y precisión emocional. Este libro es ideal para cualquier persona que desee que sus mensajes e historias dejen huella.

Find out why book reviewers have said: "Everyone on planet earth should get this book." Listen, and you will find the tips and insights you need to understand what people are really saying when they talk to you, deal effectively with difficult people in your life, come across confidently in interviews, lead high performing teams, work effectively with almost anyone, take charge of your own actions and reactions, and finally, understand other people! Winner of the gold award by Readers Favorite for best book on relationships.

While we can’t see the brain, it sends signals to us and those around us. Just as the colors of a traffic light send drivers a signal to go, slow down, or stop, our brains signal to our emotions and affect our behavior toward others. In Signals, Cherilyn Orr introduces a common language and imagery to help everyone manage their emotions. Rooted in neuroscience and the Bible, this approach has been used around the world because its spans across all cultural contexts.

Why do we fight most with those we love best? Australian relationship therapist Lissy Abrahams has spent years exploring this question, both in her treatment room helping clients and through extensive research. She knows that long-term conflict leaves us drained, anxious and worried for the emotional wellbeing of our families, but says it is neither intractable or inevitable. Conflict is caused by unconscious patterns of thinking and behaviour - unresolved feelings of fear, instability or pain - that can be consciously rewired for a healthier, happier relationship.

"They Say / I Say" identifies the key rhetorical moves in academic writing, showing students how to frame their arguments in the larger context of what others have said and providing templates to help them make those moves. And, because these moves are central across all disciplines, the audiobook includes chapters on writing in the sciences, writing in the social sciences, and - new to this edition - writing about literature.

Nate and Kaley Klemp were both successful in their careers, consulting for high-powered companies around the world. Their work as mindfulness and leadership experts, however, often fell to the wayside when they came home in the evening, only to end up fighting about fairness in their marriage. They believed in a model where each partner contributed equally and fairness ruled, but, in reality, they were finding that balance near impossible to achieve. From this frustration, they developed the idea of the 80/80 marriage, a new model for balancing career, family, and love.

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, an audiobook that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature like a Professor. Nelson walks listeners through each step of the journey from deciding whom to interview and structuring questions, to the nitty-gritty of how to use a recording device and effective note-taking strategies, to the ethical dilemmas of interviewing people you love (and loathe).

Grant Golliher is what some would call a “horse whisperer”, able to get a wild horse to calmly accept a saddle and a rider in just hours without the use of force. Through training thousands of horses, many traumatized or abused, Golliher was able to learn essential lessons about communication, boundaries, fairness, trust, and respect to foster more fulfilled relationships, and in turn, create a richer life.

Prepare to be schooled in the art of conversation by dynamic duo Casey Wilson and Jessica St. Clair. Dismissing the notion that small talk is a painful social obligation, these self-proclaimed small talk maestros share their gift of gab in this laugh-out-loud and instructive audiobook. With their help you might find yourself excitedly asking your barista about the weather…and maybe you’ll get a free coffee. Who knows!

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.