Professional Services

For Gregory A. Duncan, life began with a series of uphill battles. Raised as the middle child in a family of five by a single mother, Gregory grew up in the shadow of an absent father and the challenges of standing out-literally. His fair skin, fiery reddish-light brown hair, and bright brown eyes marked him in ways that made childhood uniquely difficult. But Gregory's spirit of perseverance carried him forward, transforming adversity into fuel for success.

In a daring and chilling debut, Brad Thor draws us into a sinister labyrinth of political intrigue and international terrorism, serving up an explosive cocktail of unrelenting action and a shattering climax, as one man is pushed to the edge.

On the snow-covered slopes of Utah, the unthinkable has just become a nightmarish reality. Thirty Secret Service agents have been viciously executed, and the vacationing president of the United States has been kidnapped.

Molly Irani, visionary cofounder of the James Beard Award-winning Indian restaurant Chai Pani, shares her journey of how she and her husband turned their passion for next-level food and hospitality into a thriving business that puts people first.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the Enrolled Agent Exam. However, the truth is that the Enrolled Agent exam is a challenging test. It is normal to have some anxiety about taking this test.

Relationship Sales at Scale™ is the new selling philosophy for our age. It marries the timeless power of tribe-based trust with digitally enabled scale so you can open doors tastefully and convert prospects consistently, all without spamming anyone. Written by Dan Englander, CEO and founder of Sales Schema, the book’s stories, strategies, and hands-on resources are grounded in thousands of outreach campaigns conducted since 2014 to secure opportunities between clients and hard-to-reach prospects, including the leaders of the largest companies on earth.

In the 1990s, Steve Farrell cofounded and led two high-growth technology companies based in Silicon Valley that were featured in the INC500 and spanned the United States and Europe. A New Universal Dream is the inspiring story of Steve's journey from the pursuit of wealth and traditional ideas of success toward a more fulfilling life of caring and service to others and to humanity. It's also the story of the potential each of us has for profound change.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the ASWB exam. However, the truth is that the ASWB test is a challenging test. It is normal to have some anxiety about taking this test.

When it comes to civil service, William James has been there, done that. Starting at the lowest rung in federal service, he achieved the rare feat of climbing to the highest levels of leadership, shaping decisions that impacted millions. The Accidental Executive chronicles William’s remarkable career from a GS-1 clerk handling routine paperwork to the federal Senior Executive Service, balancing mission and bureaucracy while navigating the revolution of global technological change.

The Davidson's invite you to unlock your potential to excel on the ASVAB with this fully updated and comprehensive study guide. This book review is designed to fit seamlessly into your life, whether you’re commuting, exercising, or completing chores.

Designed by Davidson’s Audiobooks for aspiring licensed master social workers, this comprehensive audiobook aligns with the latest ASWB exam content outlines. This audiobook offers in-depth coverage of essential topics, ensuring you're well-prepared for the ASWB LMSW exam.

Are you preparing for the Series 65 exam to become a licensed Investment Adviser Representative (IAR)? This comprehensive study guide covers everything you need to know, making your exam prep efficient and stress-free.

Are you a progressive care nurse preparing for the PCCN certification exam? Look no further! PCCN Exam Mastery is your comprehensive study guide, packed with everything you need to succeed on your first attempt.

This powerful exam prep book helps you focus only on the most relevant, high-frequency vocabulary words found across ASVAB sections, especially in Word Knowledge and Paragraph Comprehension. Each term is carefully selected and explained in a clear, memorable way designed to maximize retention—no fluff, no wasted time.

Are you ready to embark on the journey to become a U.S. Foreign Service Officer (FSO)? Preparing for the Foreign Service Officer Test (FSOT) can be an intimidating task, but with the right approach, resources, and strategies, you can confidently navigate the exam and move closer to your dream career in diplomacy. This comprehensive study guide provides everything you need to succeed in your FSOT preparation, offering valuable insights into every section of the test, from English expression and grammar to U. S. government, economics, and international affairs.

Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.

Unlock your food service career with the Ultimate ServSafe Manager Certification Study Guide! Master the ServSafe Manager Certification exam with this comprehensive preparation guide, packed with practice questions and answers to serve as your complete roadmap to exam success. Inside, you'll find full coverage of all exam topics, practice questions with in-depth explanations, a comprehensive review of food safety principles, proven strategies to help you pass the exam, and real-world scenarios covering critical food safety concepts.

Looking to become a Transportation Security Officer but feeling overwhelmed by the complex exam process? We've got you covered! This comprehensive audiobook is your all-in-one solution for mastering the TSA exam. Created by industry experts and former TSA officers, our guide breaks down every aspect of the test into easily digestible sections.

Are you ready to embark on a rewarding career with the TSA? Whether you're interested in becoming a TSA officer, advancing to leadership roles, or simply looking to improve your chances of success, this comprehensive guide provides all the essential information you need to excel in your TSA career path.

Jess McDonald was a true crime junkie and Line of Duty sofa sleuth with a strong sense of justice. Under a year later, thanks to a controversial new initiative, she was a detective in the London Metropolitan Police Service. The Met Police's Direct Entry Detective scheme was aimed at turning people with no experience of the police into detectives. No Comment is Jess' candid, eye-opening and often shocking account, exploring the reality of being a detective in the Met and responsible for 'keeping London safe for everyone'.

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).