Self Management

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Anxiety Relief is a warm, compassionate, and expert audiobook to help anxious, panicky, or stressed people, written from both sides of the therapeutic couch! If you're suffering and you don't know how to gain relief from your anxiety, then this audiobook is for you.

Sun Tzu's Art of War for Women helps women find the peaceful path to success through strategies made famous in the ancient Chinese text, The Art of War. Female wisdom, or common sense, is about avoiding needless confrontation, conserving energy for the things that matter, and seeking an outcome in which everyone wins. And for women, as for Sun Tzu, success doesn't come simply from knowing what to do, but from knowing who you are.

In the newly revised second edition of Business Secrets from the Bible, renowned keynote speaker, consultant, and advisor Rabbi Daniel Lapin delivers an inspiring and practical guide to achieving your financial goals by deploying timeless truths from the Bible. In the book, you'll explore the secrets of creating revenue using timeless spiritual strategies, as well as concrete guidance on developing your self-discipline, integrity, and moral strength.

La femme moderne vit à cent à l'heure... La société attend d'elle performance, polyvalence, force et rapidité. Oui, mais à quel prix ? Il lui faut apprendre à jongler avec un travail souvent épuisant et stressant, les urgences familiales, les difficultés que rencontre son entourage, les tâches ménagères quotidiennes, l'éducation de ses enfants... Le tout, parfois, au détriment de ses propres besoins et envies. Comment l'aider à remettre un peu d'ordre dans tout cela ? À s'épanouir et à reconquérir sa vie ? Ce livre est un guide à l'usage des lectrices dépassées par un quotidien professionnel exigeant et par une vie personnelle très accaparante.

Imagine how different your life would be if you truly knew how to master your emotions and rid yourself of the feelings of anger and rage. Almost every person will suffer some form of anger management issues at some stage in their life; it's unavoidable, whether it's an overt form of rage or more subtle forms of frustration. It's much more prevalent than you think. This audiobook is a mixture of theoretical principles combined with real-life practical advice on how to spot and control anger issues.

With over one million copies sold - Smart Women Finish Rich is one of the most popular financial books for women ever written. A perennial bestseller for over two decades, now Bach returns with a completely updated, expanded, and revised edition, Smart Women Finish Rich, to address the new financial concerns and opportunities for today's women.

The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.

We're often told that the key to success in life involves advancing in our careers, so why do feel stuck and unfulfilled when everything seems to be going right? Adult development expert Maja Djikic explains that in order to discover our purpose and achieve real, lasting change, we need to move beyond narrowly targeted ideas and strategies like changing our mindset or slightly altering one aspect of our behavior. Instead, we need to go deeper and focus on our innate desires.

Drawing on the enduring wisdom of the Buddha, Confucius, Rumi, Gandhi, and others, The Art of Quiet Influence shows anyone, not just bosses, how to use influence without authority, a key mindfulness principle, to get things done at work and in life. Through the classic wisdom of 12 Eastern sages, relevant insights from influence research, and anecdotes and advice from 25 contemporary experts, Davis lays out a path for becoming a "mainspring", an unobtrusive yet powerful influencer.

As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step-by-step approach comes to life in this book, which is available in over ten foreign editions and combines lively storytelling, proven tactics, and reliable insights gleaned from the latest negotiation research.

Grounded in psychology and guided by real-world experience, The Power of Emotional Intelligence offers practical insight and steady guidance you can actually use. If other books have felt vague or hard to apply, this one’s different. Every story and strategy is crafted for busy adults who want meaningful change they can sustain.

Brian Tracy is the top time management trainer in the world today—in 38 languages 38 languages and 56 countries. In Time Management Made Simple he teaches you the best ideas learned worldwide in 30 years of research and teaching. In this fast-moving 12 lecture program, you will learn how to manage every aspect of your time and life - more efficiently than ever before! Plus this SPECIAL BONUS! More than $100 worth of online resources to improve your time management skills; plus one month of free access to am online learning program....

Quietly and steadily, the number of women making six figures or more is increasing and continues to rise at a rate faster than for men. From entrepreneurs to corporate executives, from white-collar professionals to freelancers and part-timers, women are forging careers with considerable financial success. In Secrets of Six-Figure Women, Barbara Stanny, journalist, motivational speaker, and financial educator, identifies the seven key strategies of female high earners.

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

Discover a "compelling" and revelatory framework for setting and achieving your goals (Carol Dweck, author of Mindset), from a psychologist on the cutting edge of motivational science.

More than anything else, you need to understand exactly how your employer evaluates you, and your annual performance review doesn't tell the whole story. In The Reality-Based Rules of the Workplace, Cy Wakeman shows how to calculate how your true value to your organization by understanding your current and future potential against your "emotional expense" - the toll your actions and attitudes take on the people around you.

With coach Nick Saban at the helm, the Crimson Tide has won six of the last twelve national titles. The 2020 championship team showcased Saban's evolution as a leader and further solidified what many long suspected was true: Nick Saban is college football's greatest coach ever. Leaders of any kind, including coaches and beyond, stand to gain great wisdom and inspiration by learning from his success.

There is no higher accolade than being recognized as someone who helps others perform at their best. Every day we’re faced with a future that seems more daunting than the day before. The problems appear bigger than ever but so do the opportunities. It’s easy to feel overwhelmed and alone in the face of such cataclysmic change. That’s why we’re only as good as the potentiators we purposefully place in our lives. They are the everyday superheroes whose superpower is to enable us to perform at our best. In turn, we need to intentionally play that role for other people.

Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. In Lead with Hospitality, Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry.