Social Conflict

Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.

Are you tired of conversations with the man in your life feeling like you're speaking two completely different languages? Ever felt unheard, frustrated, or dismissed—and wondered what you're doing wrong? Communication between men and women can be messy, confusing, and exhausting—but it doesn't have to be. In this powerful audiobook, you'll uncover simple yet overlooked secrets to making every conversation count, without sacrificing your identity or needs. No more tiptoeing around issues, bottling frustrations, or feeling forced to change.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

What if you could transform your arguments from a source of stress into a catalyst for growth and understanding? We all encounter disagreements, but many of us struggle to navigate them constructively. We might get stuck in cycles of anger and resentment, or worse, avoid conflicts altogether, sacrificing our relationships and opportunities for growth. But what if you could master the art of arguing in a way that leaves everyone feeling heard, understood, and respected? This book offers a powerful framework for resolving conflicts based on reason and empathy.

You've already read something about emotional intelligence, haven't you? But what do you know about the other side of the coin? Manipulation, psychopathy, and narcissism form the base elements of what’s known in psychological circles as the Dark Triad. Throughout the course of this guide, we will be taking a more detailed look at the different ways these traits can specifically manifest in different personality types, how to identify their methods and how to protect yourself from them.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Studies show 95 percent of relationship success hinges on effective, empathetic communication. This audiobook provides those tools to build bridges instead of walls in a relationship.

Why We Hate tackles a pressing issue of both longstanding interest and fresh relevance: why a social species like Homo sapiens should nevertheless be so hateful to itself. We go to war and are prejudiced against our fellow human beings. We discriminate on the basis of nationality, class, race, sexual orientation, religion, and gender. Why are humans at once so social and so hateful to each other? In this book, Michael Ruse looks at scientific understandings of human hatred, particularly Darwinian evolutionary theory.

Constant worry, along with anxious thoughts, tends to plague relationships. They can tear apart two individuals who are in love with each other much before they can enjoy the true essence of love. No matter if recent situations have stirred up all your underlying anxieties or you have lived your whole life with anxiety, there is no need to accept that your remaining life is going to be the same. If you are exhausted from living with the constant pain of panic, overwhelmed with unnecessary relationship worries, or feel anxious now and then, you can take the help of this audiobook.

Profiled on the front page of the Wall Street Journal, Iranian-born scholar Vali Nasr has become one of America's leading commentators on current events in the Middle East, admired and welcomed by both media and government for his "concise and coherent" analysis (Wall Street Journal). In this "smart, clear and timely" book (Washington Post), Nasr brilliantly dissects the political and theological antagonisms within Islam. He provides a unique and objective understanding of the 1,400-year bitter struggle between Shias and Sunnis, and sheds crucial light on its modern-day consequences—from the nuclear posturing of Iran's President Ahmadinejad to the recent U.S.-enabled shift toward Shia power in Iraq and Hezbollah's continued dominance in Lebanon.

Short on time? Or maybe you’ve already read the book, but need a refresh on the most important takeaways. In a quick, easy listen, you can take the main principles from Never Split the Difference: Negotiating As If Your Life Depended On It! Ever find yourself in a difficult business situation? Or do you have a difficult time relating to others when conversing? Never Split the Difference, written by Chris Voss, addresses one of the most difficult subjects that most of us learn but never master: The art of a good negotiation.

Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.

Having a pet dragon is so much fun. You can teach him to sit, roll over, and play. You can teach him to make friends, control his anger, overcome his anxiety, show respect, and much more.

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

In the three decades since the end of the Cold War, global leaders have been integrating the world's economy, transport and communications, breaking down borders in the hope that it would make war impossible. In doing so, they have unwittingly created a formidable arsenal of weapons for new kinds of conflict and the motivation to keep fighting. Rising tensions in global politics are not a bump in the road - they are part of the paving. Troublingly, we are now seeing rising conflict at every level, from individuals on social media all the way up to stand-offs between nation states.

Scattered over the territory between the Jordan River and the Mediterranean Sea lie the remnants of failed peace proposals, international summits, secret negotiations, UN resolutions, and state-building efforts. The conventional story is that these well-meaning attempts at peacemaking were repeatedly, perhaps terminally, thwarted by violence. Through a rich interweaving of reportage, historical narrative, and powerful analysis, Nathan Thrall presents a startling counterhistory.

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

Throughout his presidency, Ronald Reagan sought "peace through strength" during an era of historic change. In the decades since, pundits and scholars have argued over the president's legacy: some consider Reagan a charismatic and consummate leader, who renewed American strength and defeated communism. To others he was an ambitious and dangerous warmonger, whose presidency was plagued with mismanagement, misconduct, and foreign policy failures.

As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.