Work Communication Skills

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Not many White House Press Secretaries capture the nation’s interest the way Jen Psaki did. Refreshingly candid and clear, Psaki quickly became known for her ability to break through the noise and successfully deliver her message. In her highly anticipated book, Psaki shares her journey to the Briefing Room and beyond, taking you along the campaign trail, to the State Department, and inside the White House under two Presidents.

Award-winning professor, management consultant, and virtual communications expert Andrew Brodsky is here to tell you that, yes, that meeting could have been an email. And that email? Maybe it should have been a voice note (really!). And your camera—it’s okay to turn it off; sometimes it’s even better. If you’re crushed under the weight of your inbox or exhausted from back-to-back-to-back video calls, then Ping is here to help workers at all levels and of all stripes—remote, hybrid, and in person—who use communication technologies as part of their jobs.

Using Active Listening to Improve Your Communication Skills is for anyone seeking to improve their ability to communicate. If you are a spouse, corporate executive, entrepreneur, student, or stay-at-home parent, the methods described in this book can set the stage for a personal transformation.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

Step-by-Step to Stand-Up Comedy, written and narrated by Greg Dean, is a comprehensive guide for people who are funny, want to be funnier, or have dreams of being a stand-up comedian. This first-of-its-kind audiobook demystifies the craft of comedy by breaking it down to the fundamental skills used by professional funny people. Dean lays out these skills in simple-to-understand lessons that are easy to practice and master.

Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

Word Workout is a practical audiobook for building vocabulary - a graduated program featuring thousands of words that begins with those known by most college graduates and ascends to words known only by the most educated, intelligent, and well-read adults. This workout is a comprehensive program, chock-full of information about synonyms, antonyms, and word origins, and replete with advice on proper usage and pronunciation.

Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.

Our work lives revolve around effective communication. It is essential for cultivating trust and team collaboration, as well as strengthening our motivation and wellbeing at work. And with teams experiencing more anxiety, stress, and burnout than ever before, strong communication skills have never been more essential. The key to this clear and effective communication begins with understanding our own personal communication styles.

Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: learning to lead the hardest person you will ever be in charge of-yourself and more.

Learn how to use self-inquiry to transform your thinking and return to the effortless joy of simply being yourself. Step into your true integrity; end your stressful thoughts; and free yourself from your limiting beliefs. Through easy-to-follow explanations and step-by-step instructions, Ernest Holm Svendsen reveals his vast experience as a trainer and facilitator as he guides you to your own in-depth understanding of one of the most effective ways of working with your mind.

Think narcissism is obvious? Think again.

What if you could enter any room—a business meeting, a social situation, a conference, an interview—with complete confidence, knowing just what to say and how to act, yet still be 100 percent yourself? Sound impossible? It's not. It's not even complicated. In How to Read a Room, communication expert Dr. Mike Bechtle shares his simple four-step process for accurately assessing any situation so that you can be comfortable, confident, and genuinely you.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

It sounds so simple: Tell stories from your life, and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are.

With advice and tools for improving a wide array of communication skills - from delivering an effective presentation to drafting proposals to the effective use of e-mail - Business Communication helps managers deliver information effectively.

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

Bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.