Is empathy truly a superpower in leadership, or does its endless demand threaten to drain the very leaders we rely on? Join me for this month’s solo episode, as I explore the answer to this important question.

As leaders are constantly called upon to exercise empathy, their reserves can run dry, leading to avoidance of hard conversations and emotional exhaustion. Together, we will confront these challenges, recognizing and normalizing our emotional limits while sharing practical strategies to safeguard our empathy reserves.

This episode invites you to reflect on the multifaceted nature of empathy and its powerful role in both our personal and professional lives. We highlight the importance of maintaining empathy in a sustainable way, ensuring leaders can continue to show up with care and accountability. By prioritizing our own well-being, we also model healthy emotional boundaries for those we lead. Tune in to examine how balancing empathy with strategic foresight and ethical clarity can drive success for individuals and organizations alike.

What You’ll Learn

- Dynamic strategies to conquer empathy fatigue

- Techniques to seamlessly balance emotional labor with strategic thinking

- How to establish robust boundaries

- Ways to achieve lasting emotional resilience

KEYWORDS

Positive Leadership, Empathy, Empathy Fatigue, Strategic Thinking, Ethical Decision-Making, Executive Excellence, Setting Boundaries, Compassion Fatigue, Emotional Labor, Emotional Resilience, Sustainable Empathy, CEO Success

Join us for an enlightening exploration of purpose-driven leadership as we welcome Andrew Lo, President and CEO of Embark, to the Do Good to Lead Well podcast. Discover how Embark is transforming how families plan, save, and invest in their children's education through innovative initiatives like their new gifting program for Registered Education Savings Plans (RESPs). This program allows grandparents and others to contribute to a child's education fund during the holidays.

Andrew also shares the intricacies of building a purpose-driven, collaborative environment. Discover how Embark measures success through customer satisfaction and trust, and how reinvesting their earnings into educational initiatives supports young entrepreneurs. Andrew's stories of experimentation, resilience, and mental well-being underscore the importance of nurturing a culture where innovation thrives and collective success is prioritized.

As we explore the transformative journey of fostering a learning culture, Andrew shares strategies for encouraging lifelong learning and innovation within his organization. From participation in international conferences to hackathons, Embark promotes creativity and problem-solving across all levels.

We also address the challenges of maintaining accountability while nurturing a positive organizational culture, emphasizing the importance of empowerment and open communication. With a focus on building resilience and mental well-being, this episode provides valuable insights for leaders navigating the complexities of the modern business landscape, especially in the AI era. Tune in for an inspiring conversation that highlights the human connection at the heart of leadership and innovation.

What You’ll Learn

- The heart of purpose-driven leadership

- The secrets to collaboration

- How to foster a learning culture

- Empowering accountability and growth

- Why you want to lead with consensus when defining organizational success

- Building resilience and mental well-being

- Leadership in the digital and AI era

Podcast Timestamps

(00:00) - Purpose-Driven Leadership in Education

(08:45) – The Qualities of Great Leaders

(17:15) – The Secrets to Effective Collaboration

(25:49) - Empowering Accountability for Organizational Growth

(32:10) - Building Resilience and Mental Well-Being

(38:49) – The Motivational Power of a Truly Shared Definition of Success

(52:27) - Leadership in the AI Era

KEYWORDS

Positive Leadership, Leading with Purpose, Purpose-Driven Leadership, Innovation, Financial Literacy, Social Impact, Collaboration, Customer Satisfaction, Trust, Corporate Scorecard, Young Entrepreneurs, Learning Culture, Lifelong Learning, Hackathons, Curiosity, Accountability, Empowerment, Organizational Growth, Mental Well-Being, Resilience, Fear of Failure, Burnout, Hybrid Work Environments, Strategic Planning, AI Era, Soft Skills, Emotional Intelligence, Human Connection, CEO Success

Unlock the secrets to peak performance and human-centered leadership with Mark C. Crowley, a trailblazer in the field and bestselling author, as he joins the "Do Good to Lead Well" podcast. Discover how prioritizing employee well-being over conventional engagement metrics is transforming organizations globally. Mark's latest book, "The Power of Employee Well-Being," challenges the status quo by asking us to redefine what team flourishing really looks like while providing an evidence-rich and practical roadmap to make it happen.

Our conversation begins by encouraging organizations to shift from outdated annual engagement surveys to the immediacy of pulse surveys, uncovering their impact on leadership accountability and organizational responsiveness. Mark also highlights the necessity of leadership commitment to move beyond performative measures, ensuring initiatives are authentic and impactful.

As hybrid workspaces become the standard, we discuss the critical importance of fostering connection and a sense of belonging, regardless of physical location. From maintaining and deepening the quality of relationships through regular one-on-one meetings to using office time to build social ties, we explore strategies for hybrid success. Plus, with the rising influence of AI, we emphasize the need for transparency and empathy in workforce management, ensuring that technological advancements do not compromise our humanity. Join us in this enlightening episode full of actionable, scientifically supported insights and strategies for leaders committed to driving success by leveraging the power of employee.

What You’ll Learn

- The importance of prioritizing employee well-being in leadership.

- How pulse surveys can provide valuable insights into employee satisfaction.

- The vital role of leadership commitment in realizing the power of employee well-being.

- Strategies for successfully managing hybrid workplaces.

- The transformative impacts of AI on modern workplaces.

- The role of authentic engagement in driving organizational success.

Podcast Timestamps

(00:00) – The Failure of Employee Engagement

(09:27) - Transforming Organizations Through Pulse Surveys

(16:40) - The Impact of Employee Well-Being

(21:18) - Friendship and Belonging at Work (102 Seconds)

(36:40) - Leading With Love in Leadership

(44:24) - Creating Connection in Hybrid Workplaces

(50:24) – Employee Well-Being in an AI World

KEYWORDS

Positive Leadership, Human Leadership, Employee Well-Being, Organizational Success, Engagement Surveys, Pulse Surveys, Workplace Happiness, Hybrid Workplaces, AI, Transparency, Leading with Empathy, Continuous Learning, Fostering Connection, Increasing A Sense of Belonging, Remote Work, Self-Leadership, CEO Success