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Publisher's Summary

Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies.

There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in more than 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. 

This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. 

Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.

*Includes a PDF containing examples of Netflix Culture Maps from the book.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Reed Hastings and Erin Meyer (P)2020 Penguin Audio

What listeners say about No Rules Rules

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Incredible.

Incredible book on leadership. I love the stories and cultural differences across the world. Incredible book on leadership. I love the stories and cultural differences across the world.

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Most amazing book about culture i've read

Awesome perspectives on talent development, combination of culture and performance. Integrates a lot of the aspects of Sinek, Collins, Meyer and Brene Brown - all into one book. Reed Hastings has the best examples of learnings and transparency, hard learnt lessons. I've bought and sent this book to three ppl so far.

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Chaotic & Insightful

Wow. I approached this book with a lot of scepticism about Netflix’s is “no rules” culture. But after reading (or rather, listening) I understand that there is method to the madness. The book is very well structured and lays out the takeaways in a very clear and sequential manner. Definitely recommend this book.

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Great and Fascinating Read

It has depth into the specifics of what Reed sees as the core principles which have led to great success. It's really quite thorough in explaining the often counterintuitive actions of Netflix, which is what makes it such a compelling book. The contrast between authors is a nice touch that adds to the significance of the framework.

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Very well written

Great insights into Netflix culture. Definitely lot to learn from each chapter. Would recommend this book to anyone who wants to understand culture development and performance evaluations.

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  • Srikanth Raju
  • 2020-11-01

Infomercial for Netflix

Mostly an infomercial for Netflix. Too early to celebrate for va 15 year old company. it is unfortunate they had to drag Erin Meyer to co-author this self advertisement. There was only a half a chapter at the end of the book on how this so called Netflix culture would be adaptable globally.

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  • Brent K
  • 2020-09-11

I'd Rather Binge-Watch This as a Netflix Series

"Fast Recovery is the Best Medicine," is my favorite quote from the book. I feel like it is applicable to both technical systems and people sunshining unfortunate moments. I'm inspired to enhance, improve and kickstart many of the Netflixian techniques listed in the book at my own workplace, w00t! So naturally, I'm sure my coworkers are going to hate me 🤣🤣 Btw, when offline content works, I like it. Recently, my partner had a bad incident with it and now I understand that it was never a fully embraced feature (probably why it is still crapola today). Reed--your nuts wrt Data Caps. Somebody please sunshine the offline cognitive bias out of his brain. We're a good 15 years away from truly unlimited and streaming data (why would profitable IP companies or SpaceX give up control of the pipe/satellite). Free us from the pipe!!!!!

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  • Sean Grossnickle
  • 2020-11-11

An Interesting Approach to Corporate Culture

This is a great overview of a very unique way to approach corporate culture in the creative industries of the 21st century. Highly recommended read for all managers and business students.

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  • Jimbob
  • 2020-10-06

This is the future of corporate culture

I highly recommend reading this book to study the future of corporate culture . culture becomes the most important differentiator and factor for success, attractiveness and innovation. its narrated very well and the voices are nice to listen to.

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  • J-Knight
  • 2020-10-23

Good at first

Starts strong but ends meh. Listen at 1.5x and it’s worth it. At least it’s not a huge time commitment.

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  • Leslie Morris
  • 2021-01-18

Fantastic read!

If you are working or leading at a creative company, this book is an excellent guideline for building a dynamic company. They break down several tools/tactics to implement while providing great real-life examples

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  • SuzieChhouk
  • 2021-01-17

So many important lessons

I learned so much and was able to reflect on my own experiences as an individual contributor. I eventually want to be in a leadership role, so of course, all of this was applicable to the day that I am. Still, this helped me see what there is for myself right now as well and how to find a position as an individual contributor that doesn't burn me out.

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  • Janeen
  • 2021-01-16

I feel so empowered

this book have made its way to my top 5 favorites. highly recommend for anyone looking to start their own business, anyone working, wanting to enhance their communication skills, relationship skills(work and personal), and so many other great skills!!!

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  • Irina
  • 2021-01-13

So interesting and insightful; I loved it!

I am so glad I did not get discouraged by some of the reviews claiming that the book is a huge Netflix advertisement and nothing more. In my opinion, this statement cannot be further from the truth. The book provides great insight in an extremely captivating way; it is full of stories and lessons learned. I also think Reed Hastings pairing up with Erin Meyer to write the book was an excellent move: she had provided the research on why what Netflix does makes sense, and that gives the book even more merit. Highly recommended for people who would like to learn how to turn their process company around and make it an Agile innovation hub.

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  • Robert Stone Jr
  • 2021-01-11

Inspirational!

While listening to this I could feel why people are attracted to working for Netflix. Their culture is energizing!