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No Rules Rules

Netflix and the Culture of Reinvention
Written by: Reed Hastings, Erin Meyer
Narrated by: Jason Culp, Allyson Ryan
Length: 9 hrs and 42 mins
4.8 out of 5 stars (8 ratings)

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Publisher's Summary

Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies.

There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in more than 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. 

This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. 

Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.

*Includes a PDF containing examples of Netflix Culture Maps from the book.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Reed Hastings and Erin Meyer (P)2020 Penguin Audio

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Very well written

Great insights into Netflix culture. Definitely lot to learn from each chapter. Would recommend this book to anyone who wants to understand culture development and performance evaluations.

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  • Brent K
  • 2020-09-11

I'd Rather Binge-Watch This as a Netflix Series

"Fast Recovery is the Best Medicine," is my favorite quote from the book. I feel like it is applicable to both technical systems and people sunshining unfortunate moments. I'm inspired to enhance, improve and kickstart many of the Netflixian techniques listed in the book at my own workplace, w00t! So naturally, I'm sure my coworkers are going to hate me 🤣🤣 Btw, when offline content works, I like it. Recently, my partner had a bad incident with it and now I understand that it was never a fully embraced feature (probably why it is still crapola today). Reed--your nuts wrt Data Caps. Somebody please sunshine the offline cognitive bias out of his brain. We're a good 15 years away from truly unlimited and streaming data (why would profitable IP companies or SpaceX give up control of the pipe/satellite). Free us from the pipe!!!!!

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  • Boolean Operator
  • 2020-09-25

Radical and Engaging

The combination point implementation plan and netflix history are well woven with culture specific lessons from the culture book. Reed and Erin do an excellent job of teaching and explaining the context of the Netflix process.

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  • Amazon Customer
  • 2020-09-21

future is now- change yourself

This book endorses my management point of view for the future of the companies and leaders.

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  • Nick
  • 2020-09-18

Audio Quality Issues??

I’m having audio quality issues that adds a raspiness and cracking, makes it hard to listen to.