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Supercommunicators

How to Unlock the Secret Language of Connection

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About this listen

 NEW YORK TIMES BESTSELLER • From the author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life

“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential

ONE OF NPR’S BEST BOOKS OF THE YEAR • FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARD

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect. 

Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.

With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.

In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone. Best of 2024 Communication & Social Skills Management & Leadership Negotiating Personal Development Psychology Psychology & Mental Health Emotions Business Leadership Management

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What the critics say

“This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood. Charles Duhigg delivers a winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:Thinking

“Our personal and professional success depend upon our ability to understand and be understood, and yet we typically leave this up to intuition. In Supercommunicators, Charles Duhigg goes through a mountain of research—and some riveting stories—and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster.”—David Epstein, bestselling author of Range and The Sports Gene

“This book stayed with me. I found myself thinking about how many questions I ask and how often I laugh in conversation. Given how much talking we all do, it’s amazing how little we understand. A much-needed guide to connecting in disconnected times.”—Amanda Ripley, author of High Conflict

“Charles Duhigg does it again, with a book we all need to read. Using his unique mix of stories and science, he gives us Supercommunicators, a guide to better conversation and deeper human connection. If you want to improve your communication skills at work and in life, this book is the place the start.”—Arthur C. Brooks, professor, Harvard Kennedy School and Harvard Business School, and #1 New York Times bestselling author
All stars
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Great book for anyone who wants to improve the emotional intelligence and ability to connect, communicate and help others. Duhigg was easy to listen to, kept a good balance of facts with stories and allows you to absorb the concepts before moving on.

This will be listened to a few times for sure. Well worth the money (or monthly credit).

Earn Your Cape as a Supercommunicator!

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Heard about this book from armchair expert and I was not disappointed. I honestly wish it was longer. I flew through it, I'll have to just re-listen to it because there's so much information in it but it's all extremely actionable and things I will definitely take into my personal life. really great read and just overall very interesting.

Actionable advice!

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This book really teaches not only how to implement helpful communication strategies, but also why they work. It encourages having difficult conversations in productive ways, to open communication pathways between people with strongly opposing views. There are lots of real life examples based on today's polarizing hot topics. Amazing book!!

So much information!!

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a lot of good advices with stories to explain them I'm sure if more people read this book the world would be a better place

nice book

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I loved the example of when he returned home from his dads funeral and would have loved people to ask who is dad was.
That really hit home. We could all learn from this book.

Super book

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