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Supercommunicators

How to Unlock the Secret Language of Connection

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Supercommunicators

Written by: Charles Duhigg
Narrated by: Charles Duhigg
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About this listen

NEW YORK TIMES BESTSELLER • From the bestselling author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life

“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential

ONE OF NPR’S BEST BOOKS OF THE YEAR • FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARD

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect.

Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.

With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows listeners how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.

In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.

©2024 Charles Duhigg (P)2024 Random House Audio
Best of 2024 Communication & Social Skills Management & Leadership Personal Development Psychology Psychology & Mental Health Business

What the critics say

“This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood. Charles Duhigg delivers a winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:Thinking

“Our personal and professional success depend upon our ability to understand and be understood, and yet we typically leave this up to intuition. In Supercommunicators, Charles Duhigg goes through a mountain of research—and some riveting stories—and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster.”—David Epstein, bestselling author of Range and The Sports Gene

“This book stayed with me. I found myself thinking about how many questions I ask and how often I laugh in conversation. Given how much talking we all do, it’s amazing how little we understand. A much-needed guide to connecting in disconnected times.”—Amanda Ripley, author of High Conflict

What listeners say about Supercommunicators

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Actionable advice!

Heard about this book from armchair expert and I was not disappointed. I honestly wish it was longer. I flew through it, I'll have to just re-listen to it because there's so much information in it but it's all extremely actionable and things I will definitely take into my personal life. really great read and just overall very interesting.

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So much information!!

This book really teaches not only how to implement helpful communication strategies, but also why they work. It encourages having difficult conversations in productive ways, to open communication pathways between people with strongly opposing views. There are lots of real life examples based on today's polarizing hot topics. Amazing book!!

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some interesting points but not much substance

the book took a hard left about halfway through. Didn't feel like there was a concise thesis despite the premise being exceptional communication.

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Super book

I loved the example of when he returned home from his dads funeral and would have loved people to ask who is dad was.
That really hit home. We could all learn from this book.

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Learning to listen

Next month I will moderate a panel discussion at a conference. I’ve never done it before so I read this to help prepare. The information in this book has helped me feel more prepared. The narration improved as it went. Early on, the narrator intentionally stutters a lot, and his voice changes volume a lot. Towards the end the stuttering nearly disappeared

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Wisdom led me here. S

She never steers me wrong 👏. I enjoyed it so much I listened to each chapter at least twice. I was quite taken when I realised the end of book is here. Thank you. It was well written with just absolute perfect blend of logic and emotion. Each story and study will forever be applied on my journey. Thank you.

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Pretty good book

This book offers useful lessons and practices to integrate into your life to become a better communicator.

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A Good Listen

I enjoyed the intermittent actionable steps he provided, as well as the layered story-telling. I would have preferred he gave a journalistic bipartisan approach to some of the topics he covered towards the end, but all in all very heartfelt.

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Easy to follow the flow and mind altering

I found myself hanging on to every word and getting pulled into the ocean of knowledge and consuming ever litre.
Thank you.

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Should be a requirement to read!

I read multitudes of communication book as they offer a lot of opportunities to build an immediatly usable skill, and this is no exception. This book helps you get to the root of meaningful communication and how you can become the kind of person who builds strong relationships and actually gets to know who people really are.

Highly recommended!

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