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Publisher's Summary

In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.

Building a cohesive team is not complicated, declares Lencioni. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The scenarios are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. At the end of the story, the main points are summarized, and clearly expressed suggestions and exercises are offered to help bring about change. Concise and easy to follow, this program is recommended for anyone who is a member of a team that needs improvement.

The Five Dysfunctions of a Team is also available in print from Wiley.

©2002 Patrick Lencioni
(P)2002 Random House Inc.

What the critics say

"A gripping analysis of what makes teams work effectively. This fine work is a must-read for any leader that has come to grips with the fact that no one makes progress - much less succeeds - alone." (James Amos, president and CEO, Mail Boxes Etc.)

What listeners say about The Five Dysfunctions of a Team

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Great content!

I read this book a few months ago but wanted to give it another go. The narrator did a wonderful job in telling the story. this is a book any leader should have in their library and listen to once a year

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Good things

Was a good book. I enjoyed how it was written. And the audio is also good.

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Must read for managers!

Great audiobook for managers, short and very practical. Very insightful and tells you key things to focus on to improve your team performance and culture.

1 person found this helpful

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Short, easy read, good advice

A common sense book. Very short and easy read. Good reminders of what makes a team succeed. Trust and meaningful dialogue, productive conflict and shared goals.

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Quick and Easy

This is an easy listen and told in a very unique way. The story format helps you understand the concepts easily. I found the story to resolve a little too easily than it might in real life but it was still relevant. #Audible1

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very well explained

The story was really well made for us to understand the 5 dysfunctions of a team. all the example used in this are relatable to personal experience. I will recommend this book to many co-workers. I like that even at CEO/VPs level, they realized that spending time on creating a good team is better than let everyone do their own piece of business on their own

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Good to know what to watch out for in your team

Great story telling, loved how it portrays 90% of corporate teams. issues you will see on day to day

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Short & Powerdul

I love the way lessons were weaved in as a story. The author might as well have been talking about my team.

Great listen.. going into my regular rotation.

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Short sweet digestible and impactful

Short sweet digestible and impactful. Finished quickly and took away some good notes. I'll plan to re listen periodically. It's about the long game...

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Mentor recommended to me

This was to teach me my role as a leader, and importance of a team.

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  • Will
  • 2005-04-04

The BEST book on teamwork available!

One of the great things about fables is the ability to identify with characters. Lencioni makes it easy to gauge where you are in your success and/or failure in building an awesome team. You will NOT be an effective leader without overcoming the 5 dysfunctions of a team.

14 people found this helpful

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  • Mark Bolgiano
  • 2003-03-26

A coherent framework for thinking about teams

This was a worthwhile listen - short, sweet, and a great distillation of what most experienced team leaders have in their head as common sense. The five dysfunctions are real, readily applied in the real world, and I have yet to find a colleague who didn't immediately appreciate this way of looking at how people work together to solve problems.

Constantly wondering why your team isn't as effective as it should be? Listen to this book. I did, and it really helped me in how I lead my team (I am VP-Technology for a professional services firm). This is the first audio title, after 3 years of audible.com, that made me want to go out and get the hard copy of the book for my office reference bookshelf.

10 people found this helpful

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  • Mark
  • 2003-01-18

Clear Headed Guidance on Building Teams

This book uses a story about a newly created management team as the backdrop for it's lessons. If you liked the clear and concise story approach used in "Who Moved My Cheese?" or "Fish!" you'll enjoy this audiobook. There is a good summary at the end which is well worth sitting down and taking notes from.

29 people found this helpful

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  • Bruce Wayne
  • 2005-09-09

Great approach to the topic

At first I was annoyed by the fact that 80% of the book is a fictional account of an executive team working through the dysfunctions. But I've found that the story (and lessons) has stuck with me much better than had this been a straight non-fiction leadership book. I look forward to more books from this author.

28 people found this helpful

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  • Gensho
  • 2004-08-07

Simply stated

Lencioni does a wonderful job of characterizing the different personalities that are found within most organizations. You'll recognize co-workers in an instant! Lencioni breaks down the pitfalls of a team to five key points...and hits the nail on the head. I've begun to build my management team around these five principals and have experienced great success.

Double thumbs up!

7 people found this helpful

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  • Niket Parikh
  • 2005-10-27

Good concepts and great medium to convey them...

Truly enjoyed the story. Leadership concepts conveyed in the book are, quality, basic ideas and to the point, re-iteration and real-life scenarios have been plugged in very well.
The usage of a storyline to convey the theme is quite effective for some folks, giving the content more "spice", other readers/listeners who do not like story based books might want to skip out on this one. The narrator does a great job as well, kudos to him and the authors.

14 people found this helpful

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    5 out of 5 stars
  • Mark
  • 2003-02-02

Excellent. Engaging. Uplifting

I strongly recommend this book. Situations were fictional but realistic. This is my first "non-fiction" fiction book and I like it! This is filled with positive energy.

11 people found this helpful

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  • Shannon
  • 2003-02-11

Entertaining Education

The business fable is entertaining education. A great listen. I wish Patrick Lencioni had many more.

10 people found this helpful

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  • Michael
  • 2017-05-03

Almost Useful

I have to agree with the Five Dysfunctions of a Team:
Absence of trust, Fear of conflict, Lack of commitment, Avoidance of accountability, Inattention to team results
But the solutions proposed in this book, although they might help, seem inefficient and out of date. I have gone through almost identical programs with teams, and there was a little short term benefit but the techniques did not lead to lasting, meaningful change. Years later (after several intervening ineffective management initiatives) we adopted Scrum development which led, almost immediately, to evolutionary positive enduring change (which adds up quickly to substantial change). The off-sites in pretty places and trust-chairs described in this book are very slightly helpful, but Scrum is the first fully fleshed out system I have actually seen work.

10 people found this helpful

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  • Marty
  • 2010-12-23

Great Approach to Team Building

This book is written as a fable about a high tech firm that is struggling to make head way in its market, and the key issue is that the leadership team does not function effectively as a team. Lencioni uses this fable approach because it makes it easier for the reader to identify with the characters, and thus, the learning sinks in more effectively. The approach certainly worked for me. As the story evolves, Lencioni reveals each of the five dysfunctions (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results) and how this particular leadership team overcomes these dysfunctions. He emphasizes that creating functional teams is an on-going process and not a one shot deal and that the process isn't linear - there is often back sliding and then movement forward again. At the end of the book, he includes a guide for using the model which covers an overview of the five dysfunctions, details of how to overcome each dysfunction, and a discussion of how the five are integrated. He emphasizes that the model is simple in theory, but it is difficult in practice.

2 people found this helpful