Restauranteur Paddy Swann was the life of the party until the day a man pushed him in the path of an oncoming train, leaving his twenty-something daughter Ash and wife Nina devastated. Shortly after Paddy’s funeral, the two women receive a surprise in the mail: a note and package from Nick Radcliffe, an old friend of Paddy’s, and a nondescript lighter that once belonged to him decades ago. This unexpected gift draws Nick and Nina closer together—much to Ash’s dismay.

Quinn Alexander has committed an unthinkable crime. To avoid spending her life in prison, Quinn makes a run for it. She leaves behind her home, her job, and her family. She grabs her passport and heads for the northern border before the police can discover what she's done. But when an unexpected snowstorm forces her off the road, Quinn must take refuge at the broken-down, isolated Baxter Motel. The handsome and kindly owner, Nick Baxter, is only too happy to offer her a cheap room for the night. Unfortunately, the Baxter Motel isn't the quiet, safe haven it seemed to be.

Blake Porter is riding high, until he's not. Fired abruptly from his job as a VP of marketing and unable to make the mortgage payments on the new brownstone he shares with his fiancée, he's desperate to make ends meet. Enter Whitney. Beautiful, charming, down-to-earth, and looking for a room to rent. She's exactly what Blake's looking for. Or is she? Because something isn't quite right. The neighbors start treating Blake differently. The smell of decay permeates his home, no matter how hard he scrubs. Strange noises jar him awake in the middle of the night.

Tegan is eight months pregnant, alone, and desperately wants to put her crumbling life in the rearview mirror. So she hits the road, planning to stay with her brother until she can figure out her next move. But she doesn't realize she's heading straight into a blizzard. She never arrives at her destination. Stranded in rural Maine with a dead car and broken ankle, Tegan worries she's made a terrible mistake. Then a miracle occurs: she is rescued by a couple who offers her a room in their warm cabin until the snow clears. But something isn't right.

Flight attendant Allegra Patel loves her job, but today is her twenty-eighth birthday and she’d rather not be placating a plane full of passengers unhappy about a long delay. There’s the well-dressed man in seat 4C desperate not to miss his daughter’s musical. A harried mother frantically tries to keep her toddler and baby quiet. Honeymooners still in their wedding finery dream of their new lives, while a chatty emergency room nurse dreams of retirement.