Join us for an enlightening exploration of purpose-driven leadership as we welcome Andrew Lo, President and CEO of Embark, to the Do Good to Lead Well podcast. Discover how Embark is transforming how families plan, save, and invest in their children's education through innovative initiatives like their new gifting program for Registered Education Savings Plans (RESPs). This program allows grandparents and others to contribute to a child's education fund during the holidays.

Andrew also shares the intricacies of building a purpose-driven, collaborative environment. Discover how Embark measures success through customer satisfaction and trust, and how reinvesting their earnings into educational initiatives supports young entrepreneurs. Andrew's stories of experimentation, resilience, and mental well-being underscore the importance of nurturing a culture where innovation thrives and collective success is prioritized.

As we explore the transformative journey of fostering a learning culture, Andrew shares strategies for encouraging lifelong learning and innovation within his organization. From participation in international conferences to hackathons, Embark promotes creativity and problem-solving across all levels.

We also address the challenges of maintaining accountability while nurturing a positive organizational culture, emphasizing the importance of empowerment and open communication. With a focus on building resilience and mental well-being, this episode provides valuable insights for leaders navigating the complexities of the modern business landscape, especially in the AI era. Tune in for an inspiring conversation that highlights the human connection at the heart of leadership and innovation.

What You’ll Learn

- The heart of purpose-driven leadership

- The secrets to collaboration

- How to foster a learning culture

- Empowering accountability and growth

- Why you want to lead with consensus when defining organizational success

- Building resilience and mental well-being

- Leadership in the digital and AI era

Podcast Timestamps

(00:00) - Purpose-Driven Leadership in Education

(08:45) – The Qualities of Great Leaders

(17:15) – The Secrets to Effective Collaboration

(25:49) - Empowering Accountability for Organizational Growth

(32:10) - Building Resilience and Mental Well-Being

(38:49) – The Motivational Power of a Truly Shared Definition of Success

(52:27) - Leadership in the AI Era

KEYWORDS

Positive Leadership, Leading with Purpose, Purpose-Driven Leadership, Innovation, Financial Literacy, Social Impact, Collaboration, Customer Satisfaction, Trust, Corporate Scorecard, Young Entrepreneurs, Learning Culture, Lifelong Learning, Hackathons, Curiosity, Accountability, Empowerment, Organizational Growth, Mental Well-Being, Resilience, Fear of Failure, Burnout, Hybrid Work Environments, Strategic Planning, AI Era, Soft Skills, Emotional Intelligence, Human Connection, CEO Success

Unlock the secrets to peak performance and human-centered leadership with Mark C. Crowley, a trailblazer in the field and bestselling author, as he joins the "Do Good to Lead Well" podcast. Discover how prioritizing employee well-being over conventional engagement metrics is transforming organizations globally. Mark's latest book, "The Power of Employee Well-Being," challenges the status quo by asking us to redefine what team flourishing really looks like while providing an evidence-rich and practical roadmap to make it happen.

Our conversation begins by encouraging organizations to shift from outdated annual engagement surveys to the immediacy of pulse surveys, uncovering their impact on leadership accountability and organizational responsiveness. Mark also highlights the necessity of leadership commitment to move beyond performative measures, ensuring initiatives are authentic and impactful.

As hybrid workspaces become the standard, we discuss the critical importance of fostering connection and a sense of belonging, regardless of physical location. From maintaining and deepening the quality of relationships through regular one-on-one meetings to using office time to build social ties, we explore strategies for hybrid success. Plus, with the rising influence of AI, we emphasize the need for transparency and empathy in workforce management, ensuring that technological advancements do not compromise our humanity. Join us in this enlightening episode full of actionable, scientifically supported insights and strategies for leaders committed to driving success by leveraging the power of employee.

What You’ll Learn

- The importance of prioritizing employee well-being in leadership.

- How pulse surveys can provide valuable insights into employee satisfaction.

- The vital role of leadership commitment in realizing the power of employee well-being.

- Strategies for successfully managing hybrid workplaces.

- The transformative impacts of AI on modern workplaces.

- The role of authentic engagement in driving organizational success.

Podcast Timestamps

(00:00) – The Failure of Employee Engagement

(09:27) - Transforming Organizations Through Pulse Surveys

(16:40) - The Impact of Employee Well-Being

(21:18) - Friendship and Belonging at Work (102 Seconds)

(36:40) - Leading With Love in Leadership

(44:24) - Creating Connection in Hybrid Workplaces

(50:24) – Employee Well-Being in an AI World

KEYWORDS

Positive Leadership, Human Leadership, Employee Well-Being, Organizational Success, Engagement Surveys, Pulse Surveys, Workplace Happiness, Hybrid Workplaces, AI, Transparency, Leading with Empathy, Continuous Learning, Fostering Connection, Increasing A Sense of Belonging, Remote Work, Self-Leadership, CEO Success

Join us on this engaging episode of the Do Good to Lead Well podcast, where we explore the fascinating journey of Dr. Michael Nevarez, a highly respected psychiatrist and leadership coach. His insights, drawn from his work as the assistant director of the Harvard Study of Adult Development, underscore the importance of continuous personal and leadership growth, integrating scientific research into practical tools for leaders.

Listen in as we explore the art of delivering effective feedback, a crucial skill for any leader. The conversation highlights the challenges leaders face in maintaining a delicate balance between fostering growth and preserving positive relationships. Discover the significance of providing feedback that is behaviorally anchored, utilizing specific and neutral information to avoid performance declines. Dr. Nevarez shares strategies like the "push" and "pull" phases, where clarity and curiosity play pivotal roles in understanding and addressing underlying issues. By focusing on clear communication and open dialogue, leaders can better navigate the intricacies of feedback, differentiating between problems such as time management and prioritization.

The episode also unpacks techniques such as affect labeling and perspective checking, emphasizing the role of psychological safety in successful implementation. Discover how managing emotions in feedback conversations can avoid common pitfalls like fundamental attribution error, utilizing tools like contrast statements to reduce perceived threats and promote constructive dialogue. If you’re looking for actionable tools and scripts for creating meaningful, growth-oriented feedback conversations, this conversation is a must-listen.

What You’ll Learn

- The secrets of the art of feedback.

- How to master the powerful STEP communication framework.

- Ways to create environments of psychological safety.

- Managing emotions in feedback conversations.

- Balancing candor with impact.

Podcast Timestamps

(00:00) – The Art and Science of Leadership Development

(08:16) – Navigating the “Push” and “Pull” of Feedback Conversations

(23:21) – Watch Your STEP: A Powerful Framework for Effective Communication

(40:33) - Managing Emotions in Feedback Conversations

KEYWORDS

Positive Leadership, The Art of Meaningful Conversation, Leadership Development, Effective Feedback, Communication Framework, STEP, Psychological Safety, Behaviorally Anchored Feedback, Curiosity, Personal Growth, Fostering Accountability, Clear Expectations, Constructive Dialogue, CEO Success