• Hussain Qureshi on Prioritizing Customer and Employee Experience

  • Jan 19 2023
  • Length: 27 mins
  • Podcast
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Hussain Qureshi on Prioritizing Customer and Employee Experience

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  • Summary

  • Growing a business is like preparing a delightful dish. And just like you can't bake a cake without the right ingredients, you can't grow a business without the right focus.

    In this episode of the Behind the Growth podcast, our host Imran Mian welcomes Hussain Qureshi, the president of mobileLIVE. They chat about the prime drivers of business growth, why people are your greatest asset, and how to create customer intimacy.

    Key Takeaways:
    - A great digital experience is about delighting the customer
    - Solving customer problems is the prime driver in business growth
    - Employee retention and engagement are your greatest challenges and assets
    - Your mistakes are your most valuable lessons
    - Customer intimacy is crucial to great professional service


    Visit mobilelive.ca/podcast to learn more about each guest and read key insights for every episode.
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