Sometimes a property has everything needed to lock down a happy customer and secure a five-star review, but not taking things to the finish line can cost a star and change your outlook for higher pricing, more bookings and happier reviews.

You won't want to miss Jeanette's "coffee rant" -- and the other tips and tricks that our host could easily change to join the SuperHost club. This review of our stay in Columbia, SC will help shine a light on some of the most common misses by hosts around the globe.

We've had a "treasure trove" of questions from our listeners and we've finally put together some high level answers. Are dogs a good idea?  What about extra fees?  Is it okay to rent to someone other than the person on the AirBNB listing? What about the timing of reviews? Any strategies there? All this and more in Part 1 of Questions and Answers from you, the listener.

Providing your Airbnb guests with a meaningful, beautiful welcome book or house manual is one of the most important things you can do as a host.  Please do not skip this important step!  We offer some ways to short cut the process, make your manual look it's best and even some websites to help with photography.

A good Airbnb and VRBO house manual will make your life easier, improve the guest’s experience, and help get you on your way to another 5-star review!  Learn what makes a great house manual, and download ours at www.standoutpodcast.com