Going through a cyberattack can feel like having a heart attack, and sometimes those calling in for help during one actually are having them. something that Coen Bakkers, Managing Principal Incident Response Consultant at Secureworks has experienced firsthand.

Coen joins host Andy Anderson to describe what it takes to get a victim from their first call to a state of recovery, including:

- Listening and building trust: hearing out someone in their early stages of panic and reassuring them.

- Setting timelines: often Coen and his team are engaged for 2-3 weeks in solving a problem, and clients have to pace themselves so as not to drop from exhaustion.

- Starting an investigation: where to look and what to rule out.

Coen Bakkers - https://www.linkedin.com/in/coenbakkers/

Secureworks - https://www.linkedin.com/company/secureworks/

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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The trauma you feel from a cyberattack can stay with you for years afterward. This is something that Robert Cioffi, CTO and Co-Founder at Progressive Computing, Inc., knows personally.

Robert joins host Andy Anderson to share his experience dealing with a major cyberattack on his own company.

They discuss: 

- Why Robert never considered paying the ransom as a real option.

- What a “zero-day exploit” is.

- The profiles and tools of threat actors.

Robert Cioffi - https://www.linkedin.com/in/rcioffi/

Progressive Computing Inc. - https://www.linkedin.com/company/progressivecomputing/

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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“Business email compromise” can often lead to much larger problems across the organisation because many people retain sensitive data in their emails. Someone who has seen this play out on multiple occasions is Violet Sullivan, VP of Client Engagement at Redpoint Cyber. 

Violet joins host Andy Anderson to talk about her observations. She draws on her experience teaching cybersecurity and privacy law as well as working as a practitioner for a forensics company. These include: 

- The fact that regulations alone can’t solve cybercrime — companies have to do their part in keeping abreast of a rapidly changing landscape.

- Consider who your first call is when you are in trouble.

- When trouble comes, the best response is to consider all options, don’t rule anything out.

Violet Sullivan - https://www.linkedin.com/in/txcyberlawyer/

Redpoint Cyber - https://www.linkedin.com/company/redpoint-cyber/

The Cyber Crime Lab Podcast is brought to you by DataStream Insurance

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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Not many individuals have been involved with cybersecurity for decades, but Greg Young, Vice President Cybersecurity and CorpDev at Trend Micro, has been advising companies on security matters for over 30 years.

Greg has his finger on the pulse of continuing developments in cybersecurity. He and host Andy Anderson discuss: 

- False positives and false negatives — what they are and how companies can guard against them.

- Why the different software you are using for security should be able to communicate with each other.

- Why advice like, “just patch software” or “do backups” isn’t always easily implemented.

Greg Young - https://www.linkedin.com/in/greg-young-9125683/

Trend Micro - https://www.linkedin.com/company/trend-micro/

When the worst happens, you want the best financial, legal and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day.

Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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While some medium and even large-scale firms continue to resist keeping up with the latest cybersecurity measures, more and more small firms and solopreneurs are taking cybersecurity seriously, says Wayne Hunter, Founder and CEO at AvTek Solutions, Inc.

Wayne joins host Andy Anderson to discuss:

- Why organizations need to “walk the talk” when it comes to cybersecurity.

- Why cybersecurity isn’t ever a “set it and forget it” measure; companies have to keep pace with hackers who are also in “business” for profit.

- Ways to overcome objections to cybersecurity measures in an organization.

Wayne Hunter - https://www.linkedin.com/in/waynehunteravtek/

AvTek Solutions, Inc. - https://www.linkedin.com/company/avtek-solutions/

The Cyber Crime Lab Podcast is brought to you by DataStream Insurance.

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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While having cyber insurance coverage is important, it’s important to have coverage counsel as well, says Scott Godes, Partner and Co-Chair, Insurance Recovery and Counseling Practice, and Co-Chair, Data Security and Privacy at Barnes & Thornburg LLP. 

Scott joins host Andy Anderson to walk through the details of a case he dealt with. They discuss: 

- Direct and indirect loss — covering both Scott’s opinions and those of the courts. 

- Why the language in an insurance contract is so important in deciding cases like these. 

- Tips on how to evaluate and buy insurance.

- How coverage counsel can help you receive coverage when your insurance company refuses to pay.

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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Great technical solutions to prevent cybercrime aren’t much help if the end user isn’t educated on the hows and whys of those solutions. That’s the message of Bruce Nelson, President at Vertilocity. 

Bruce joins host Andy Anderson to discuss:

• An additional method to help speed that process of end-user education: make the “secure way” also the “simplest way.”
• How threat actors use powerful emotional reactions to manipulate us.
• Why every organization needs to have a cyber risk assessment done and on file.

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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Instead of saying, “It’s not going to happen to me,” business owners should take the advice of GroupSense CEO & Co-Founder Kurtis Minder and spend the time to prepare for what is the reality: small businesses will get hit by a ransomware attack.

Kurtis and host Andy Anderson discuss:

- Why it’s unreasonable to expect most small businesses to have a cyber expert on staff — and what to do instead.

- The government ransomware payment “protections” that sometimes put business owners between the choices of saving their business and breaking the law.

- How one ransomware victim got hit back-to-back, by googling for help instead of calling a professional.

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com