When your clinic goes through a veterinary practice sale, it can feel like the ground shifts overnight. Associates wonder what their future looks like, owners face the weight of transition, and teams question whether the culture they love will survive. In this episode of the Uncharted Veterinary Podcast, host Dr. Andy Roark talks with Dr. Gene Bauer of Blue River Pet Care about what really happens when a practice changes hands, how leaders can ease fear, and where hidden opportunities may be waiting. Curious about how to find stability and even growth in the middle of uncertainty? Let’s get into this episode!

This episode is brought to you by Blue River Pet Care

Step into the future of veterinary leadership at the Uncharted Veterinary Conference 2026, taking place live at VMX on January 16th in Orlando. This one-day, high-energy event is designed for practice owners, managers, and leaders who want more than ideas, they want results. You’ll walk away with actionable strategies, renewed clarity about your next steps, and meaningful connections with innovators shaping the profession. Attendance is intentionally capped to keep conversations impactful and personal, so spots are limited. Secure your registration now to guarantee your place at this exclusive leadership experience. Register here: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026

Elevate your impact at the Uncharted Team Leads Summit 2025, a one-day program built for veterinary team leads and supervisors ready to step confidently into leadership. This interactive summit blends RACE-approved CE with practical tools you can use right away, including strategies for redirecting team venting, AI resources that make daily tasks easier, and frameworks for leading with authenticity. With small-group workshops, hands-on practice, and the support of a like-minded veterinary community, you’ll strengthen your communication, grow your confidence, and design a leadership role that feels sustainable and effective. Seats are limited, so register today to reserve your place at the Team Leads Summit 2025. Register here: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025

Upcoming events: https://learn.unchartedvet.com/pages/events

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Gene Bauer, DVM, is the Medical Director of Bay Country Veterinary, which has locations in Annapolis and Crownsville, Maryland. When not in clinic, he channels his passion for animal welfare through his Business Development Specialist role at Blue River PetCare, where he builds relationships with practice owners who are interested in furthering their practice by joining the Blue River network.

When your clinic hits chaos, nothing hurts morale faster than a disappearing team member who slips away from the treatment floor when they are needed most. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a real mailbag case about “Brenda,” a well-meaning but frustrating employee whose habit of vanishing during busy times leaves teammates overwhelmed and resentful. They dig into why this happens, how leaders can respond with compassion and accountability, and what veterinary managers can do to reset expectations and protect team culture. Let's get into this episode!

Set sail with us at the Uncharted Veterinary Conference 2026, live at VMX on January 16 in Orlando. This exclusive one-day event is designed to help veterinary leaders turn ideas into action, build confidence in their next steps, and connect with a powerful community that believes in the future of vetmed. Spots are limited to keep the experience intentional and high-impact, so don’t wait, register today.

Step into leadership with the support and skills you need at the Uncharted Team Leads Summit. This one-day, interactive event is designed for veterinary supervisors and leads who want to strengthen communication, boost confidence, and guide their teams with purpose. You’ll learn how to handle team venting in healthy ways, explore practical AI tools, and shape your role so it works for you instead of the other way around. With small-group workshops, RACE-approved CE, and a community that understands the realities of leadership in vetmed, this summit is the perfect place to grow. Reserve your spot today: Team Leads Summit 2025

Upcoming events: https://learn.unchartedvet.com/pages/events

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

When you’re the one constantly picking up the slack in your practice, frustration can quickly turn into resentment. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Dr. Saye Clement to tackle the all-too-common struggle of feeling overworked while others seem to move more slowly. Together, they dig into why resentment creeps in, how to recognize it early, and what leaders can do to shift their mindset and protect their wellbeing without sacrificing patient care or team culture.

Dr. Saye Clement brings more than 28 years of veterinary experience to the conversation, including her time as Co-Owner and Medical Director at Carling Animal Hospital in Ottawa and her current role as Manager of Clinical Learning and Mentorship with NVA Canada. With a career dedicated to mentoring, teaching, and building sustainable clinic culture, Dr. Clement offers grounded, practical advice that busy practice owners and medical leaders can put into action right away. Let's get into this episode!

Uncharted Veterinary Conference 2026

Chart a new course for your career at the Uncharted Veterinary Conference 2026, happening live at VMX on January 16 in Orlando. This immersive, one-day experience is crafted for veterinary leaders ready to move beyond theory and put real strategies into play. Expect bold conversations, practical takeaways, and a close-knit group of peers who share your drive to shape the future of veterinary medicine. Attendance is intentionally capped to keep it high-energy and high-impact, secure your place before it’s gone: https://learn.unchartedvet.com/products/digital_downloads/uncharted-vet-conference-2026

Uncharted Team Leads Summit 2025

Lead with clarity, confidence, and connection at the Uncharted Team Leads Summit. This focused, one-day program is built for veterinary supervisors and leads who want to communicate more effectively, manage team stress constructively, and take charge of their role with purpose. Through interactive workshops, hands-on sessions with practical AI tools, and RACE-approved CE, you’ll walk away with actionable skills that make leadership feel less overwhelming and more rewarding. Space is limited to keep the learning personal, sign up now and step into the summit designed just for you. Register here: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025

Upcoming events: https://learn.unchartedvet.com/pages/events

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Dr. Saye Clement is a veterinarian with over 28 years of clinical experience. Aside from stints as an emergency veterinarian and self-employed locum, she spent the majority of her career at Carling Animal Hospital (in Ottawa, Canada) as a Co-Owner, Medical Director and Clinician. In late 2021, she stepped down from her leadership role within the hospital and assumed a role as an associate veterinarian. Outside of practice, she was honored to serve as the Director for Learning for Vet Alliance (an organization which supports independent practices in Canada) and enjoys giving the occasional lecture or workshop. She is passionate about helping others to develop great clinic culture and operational processes, and strives to provide information that can be easily implemented by busy professionals. Her current position is with NVA Canada, as Manager of Clinical Learning and Mentorship, where she is pursuing her passion for the on-going education and development of clinic teams.