Showing results by publisher "Gildan Media, LLC" in Small Business & Entrepreneurship
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Service Failure
- The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
- Written by: Jeff Toister
- Narrated by: Walter Dixon
- Length: 5 hrs and 39 mins
- Unabridged
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Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.
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Service Failure
- The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
- Narrated by: Walter Dixon
- Length: 5 hrs and 39 mins
- Release date: 2012-11-06
- Language: English
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Price: $31.16 or 1 Credit
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My Life in Leadership
- The Journey and Lessons Learned Along the Way
- Written by: Frances Hesselbein
- Narrated by: Karen Saltus
- Length: 6 hrs and 3 mins
- Unabridged
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Tracing her development as a leader, Frances Hesselbein reveals her remarkable personal story and the principles that have served and guided her well throughout her extraordinary life. Written in an intimate and compelling voice, this audio book delivers key leadership lessons applicable to leaders in every walk of life.
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My Life in Leadership
- The Journey and Lessons Learned Along the Way
- Narrated by: Karen Saltus
- Length: 6 hrs and 3 mins
- Release date: 2011-07-20
- Language: English
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The Crowdfunding Handbook
- Raise Money for Your Small Business or Start-Up with Equity Funding Portals
- Written by: Cliff Ennico
- Narrated by: Don Hagen
- Length: 6 hrs and 51 mins
- Unabridged
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Small business and legal expert Cliff Ennico has followed the equity crowdfunding story since its inception. Now, in The Crowdfunding Handbook, he explains the JOBS Act and translates the regulations into a clear set of do's and don'ts for entrepreneurs and small-business owners looking to get in early - and do things right.
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The Crowdfunding Handbook
- Raise Money for Your Small Business or Start-Up with Equity Funding Portals
- Narrated by: Don Hagen
- Length: 6 hrs and 51 mins
- Release date: 2016-04-19
- Language: English
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Price: $33.39 or 1 Credit
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Crunch Point
- The 21 Secrets to Succeeding When It Matters Most
- Written by: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 48 mins
- Unabridged
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It's inevitable: no matter what industry, no matter how well run the company or department, unexpected problems emerge, setbacks occur, and crises arise. The difference between success and failure during these crucial moments is in how (and whether) one rises to the occasion. In Crunch Point, success expert Brian Tracy lets readers in on the secrets to shining in the kind of tough situations that make others fall apart.
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Crunch Point
- The 21 Secrets to Succeeding When It Matters Most
- Narrated by: Brian Tracy
- Length: 2 hrs and 48 mins
- Release date: 2010-06-10
- Language: English
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Price: $22.25 or 1 Credit
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All Hands on Deck
- Navigating Your Team Through Crises, Getting Your Organization Unstuck, and Emerging Victorious
- Written by: Peter J. Boni
- Narrated by: Walter Dixon
- Length: 10 hrs and 48 mins
- Unabridged
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Disruption creates 10 times the opportunity to advance your organization and your career, according to former CEO and author Peter J. Boni. In All Hands on Deck: Navigating Your Team Through Crisis, Getting Your Organization Unstuck, and Emerging Victorious, Boni shows any leader or aspiring leader exactly what to do. Following his advice, recognition and rewards come quickly.
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All Hands on Deck
- Navigating Your Team Through Crises, Getting Your Organization Unstuck, and Emerging Victorious
- Narrated by: Walter Dixon
- Length: 10 hrs and 48 mins
- Release date: 2015-11-23
- Language: English
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Price: $33.39 or 1 Credit
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Discover the Entrepreneur Within
- A Step-by-Step Guide to Getting It Done
- Written by: Verinder Syal
- Narrated by: Sean Pratt
- Length: 8 hrs and 52 mins
- Unabridged
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The entrepreneurial revolution is in full swing, and many of your friends have started new businesses successfully. You wonder if you have what it takes. Yes, entrepreneurship requires passion, discipline, hard work, creativity, and resilience, but it is ultimately a process. Discover the Entrepreneur Within, based on Verinder Syal's award-winning classes at Northwestern University, will demystify this process. He has created a step-by-step guide that gives you the tools to launch your business.
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Discover the Entrepreneur Within
- A Step-by-Step Guide to Getting It Done
- Narrated by: Sean Pratt
- Length: 8 hrs and 52 mins
- Release date: 2016-02-10
- Language: English
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Price: $38.96 or 1 Credit
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The Point of the Deal
- How to Negotiate When Yes Is Not Enough
- Written by: Danny Ertel, Mark Gordon
- Narrated by: Erik Synnestvedt
- Length: 7 hrs and 51 mins
- Unabridged
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Why do so many deals that look good on paper end up in tatters? Deal makers often treat the handshake or signed contract - getting to "yes" - as the final destination in their bargaining journey rather than the start of a cooperative venture. Even worse, most companies reward negotiators on the basis of the number and size of the deals they're signing, giving them no incentive to negotiate deals that actually work.
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The Point of the Deal
- How to Negotiate When Yes Is Not Enough
- Narrated by: Erik Synnestvedt
- Length: 7 hrs and 51 mins
- Release date: 2008-02-27
- Language: English
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Price: $27.82 or 1 Credit
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Where Does It Hurt?
- An Entrepreneur's Guide to Fixing Health Care
- Written by: Jonathan Bush, Stephen Baker
- Narrated by: Patrick Lawlor
- Length: 7 hrs and 21 mins
- Unabridged
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A bold new remedy for the sprawling and wasteful health care industry. In this provocative book, Jonathan Bush, cofounder and CEO of athenahealth, calls for a revolution in health care to give customers more choices, freedom, power, and information, and at far lower prices.
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Where Does It Hurt?
- An Entrepreneur's Guide to Fixing Health Care
- Narrated by: Patrick Lawlor
- Length: 7 hrs and 21 mins
- Release date: 2014-05-16
- Language: English
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Price: $25.92 or 1 Credit
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A World Gone Social
- How Companies Must Adapt to Survive
- Written by: Ted Coine, Mark Babbitt
- Narrated by: Sean Pratt
- Length: 11 hrs and 20 mins
- Unabridged
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Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...
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A World Gone Social
- How Companies Must Adapt to Survive
- Narrated by: Sean Pratt
- Length: 11 hrs and 20 mins
- Release date: 2014-08-20
- Language: English
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Price: $38.96 or 1 Credit
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The Best Damn Management Book Ever
- 9 Keys to Creating Self-Motivated High Achievers
- Written by: Warren Greshes
- Narrated by: Warren Greshes
- Length: 1 hr and 31 mins
- Unabridged
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If you want your staff to perform at their best, then you need to become the best damn manager ever, someone who can ignite your employees' passion for their jobs, enabling them to execute their duties at a high level whether you're there or not. The Best Damn Management Book Ever teaches managers, executives, and business owners how to do just that.
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The Best Damn Management Book Ever
- 9 Keys to Creating Self-Motivated High Achievers
- Narrated by: Warren Greshes
- Length: 1 hr and 31 mins
- Release date: 2012-11-01
- Language: English
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Price: $13.00 or 1 Credit
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Accelerating Performance
- How Organizations Can Mobilize, Execute, and Transform with Agility
- Written by: Colin Price, Sharon Toye
- Narrated by: Tim Andres Pabon
- Length: 11 hrs and 12 mins
- Unabridged
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Accelerating Performance is not just another "warm and fuzzy" change management book - it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Cowritten by one of the authors of Beyond Performance, this audiobook draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors.
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Accelerating Performance
- How Organizations Can Mobilize, Execute, and Transform with Agility
- Narrated by: Tim Andres Pabon
- Length: 11 hrs and 12 mins
- Release date: 2017-03-09
- Language: English
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Unfairly Labeled
- How Your Workplace Can Benefit From Ditching Generational Stereotypes
- Written by: Jessica Kriegel
- Narrated by: Karen Saltus
- Length: 5 hrs and 58 mins
- Unabridged
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Unfairly Labeled challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong - and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way.
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Unfairly Labeled
- How Your Workplace Can Benefit From Ditching Generational Stereotypes
- Narrated by: Karen Saltus
- Length: 5 hrs and 58 mins
- Release date: 2017-02-10
- Language: English
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Mindless
- Why Smarter Machines are Making Dumber Humans
- Written by: Simon Head
- Narrated by: Sean Pratt
- Length: 6 hrs and 33 mins
- Unabridged
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We live in the age of Computer Business Systems (CBSs) - the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process.
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Mindless
- Why Smarter Machines are Making Dumber Humans
- Narrated by: Sean Pratt
- Length: 6 hrs and 33 mins
- Release date: 2014-02-05
- Language: English
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Personal Productivity Secrets
- Do What You Never Thought Possible with Your Time and Attention... and Regain Control of Your Life
- Written by: Maura Nevel Thomas
- Narrated by: Maura Nevel Thomas
- Length: 8 hrs
- Unabridged
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Personal Productivity Secrets gives you everything you need to know to be organized, in control, and to get things done. Understand how your brain absorbs, organizes, and filters the daily deluge of information, and learn to trick your brain into being more productive. Appreciate the difference between "time management" and "attention management" and create workflow processes that help you defend your attention.
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Personal Productivity Secrets
- Do What You Never Thought Possible with Your Time and Attention... and Regain Control of Your Life
- Narrated by: Maura Nevel Thomas
- Length: 8 hrs
- Release date: 2013-06-12
- Language: English
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The Reinventors
- How Extraordinary Companies Pursue Radical Continuous Change
- Written by: Jason Jennings
- Narrated by: Jason Jennings
- Length: 6 hrs and 10 mins
- Unabridged
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Eventually every job and every business will become irrelevant. According to Jason Jennings, the past few decades have seen unprecedented shifts: former third-world nations have transformed themselves into high-tech manufacturing powerhouses; technology has democratized business and increased competition in ways never before seen; and customers, used to getting exactly what they want when they want it, are no longer beholden to the corporate giants.
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The Reinventors
- How Extraordinary Companies Pursue Radical Continuous Change
- Narrated by: Jason Jennings
- Length: 6 hrs and 10 mins
- Release date: 2012-05-10
- Language: English
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Creative Conspiracy
- The New Rules of Breakthrough Collaboration
- Written by: Leigh Thompson
- Narrated by: Karen Saltus
- Length: 6 hrs and 45 mins
- Unabridged
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Think of your to-do list at work. Chances are the most important tasks require you to work with others - and the success of those endeavors depends on the effectiveness of your collaboration. According to management expert Leigh Thompson, collaboration that is conscious, planned, and focused on generating new ideas builds excitement and produces what she calls a "creative conspiracy". Teams that conspire to organize themselves, motivate one another, and combine their talents to meet creative challenges are the hallmark of the most successful organizations.
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Creative Conspiracy
- The New Rules of Breakthrough Collaboration
- Narrated by: Karen Saltus
- Length: 6 hrs and 45 mins
- Release date: 2014-02-18
- Language: English
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How to Hit a Curveball
- Confront and Overcome the Unexpected in Business
- Written by: Scott R. Singer, Mark Levine
- Narrated by: Don Hagen
- Length: 6 hrs and 37 mins
- Unabridged
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Whether it's the loss of a job, a newly assigned responsibility at work, or a global recession that threatens your entire company or industry, an unanticipated change can knock even the most experienced among us off guard. So if you want to succeed in business-and in life-it's not enough to be the smartest in the room or even the hardest working; you have to be a great curveball hitter.
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How to Hit a Curveball
- Confront and Overcome the Unexpected in Business
- Narrated by: Don Hagen
- Length: 6 hrs and 37 mins
- Release date: 2010-04-19
- Language: English
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Feeling Smart
- Why Our Emotions Are More Rational Than We Think
- Written by: Eyal Winter
- Narrated by: Sean Pratt
- Length: 9 hrs and 11 mins
- Unabridged
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Distinguished authors like Daniel Kahneman, Dan Ariely, and Nassim Nicholas Taleb have written much about the flaws in the human brain when it comes time to make a decision. Our intuitions and passions frequently fail us, leading to outcomes we don't want. In this audiobook, Eyal Winter, Professor of Economics and Director of the Center for the Study of Rationality at the Hebrew University of Jerusalem, wonders: why? If our emotions are so destructive and unreliable, why has evolution left us with them?
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Feeling Smart
- Why Our Emotions Are More Rational Than We Think
- Narrated by: Sean Pratt
- Length: 9 hrs and 11 mins
- Release date: 2014-12-22
- Language: English
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Evolve or Die
- Seven Steps to Rethink the Way You Do Business
- Written by: Robin Crow
- Narrated by: Robin Crow
- Length: 4 hrs and 11 mins
- Unabridged
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With environmental problems, resource shortages, financial uncertainty, and global hyper competition in full swing, it's a big scary world out there. And your business is going to have to change in order to survive. There is simply no more room for "business as usual." Evolve or Die shows how businesses that adapt the fastest are the ones that succeed the most. If you're ready, this audiobook presents a series of practical, proven real-world tools and techniques to start changing your business....
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Evolve or Die
- Seven Steps to Rethink the Way You Do Business
- Narrated by: Robin Crow
- Length: 4 hrs and 11 mins
- Release date: 2013-02-27
- Language: English
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The Emotional Intelligence Activity Kit
- 50 Easy and Effective Exercises for Building EQ
- Written by: Adele B. Lynn, Janele R. Lynn
- Narrated by: Karen Saltus
- Length: 7 hrs and 5 mins
- Unabridged
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Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence - knowing how to manage emotions, empathize, build relationships, and more - drives performance. But how do you get naturally resistant people to practice new ways of thinking?
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The Emotional Intelligence Activity Kit
- 50 Easy and Effective Exercises for Building EQ
- Narrated by: Karen Saltus
- Length: 7 hrs and 5 mins
- Release date: 2015-11-11
- Language: English
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