Showing results by publisher "AMACOM" in All Categories

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their natural persuasive abilities. Concentrating on the 10 major Persuasion IQ skills, the book provides listeners an opportunity to assess their own PQ, identify their strengths and weaknesses, and start down a path to enormous success and wealth.

Parenting struggles rarely originate from just one side. Instead, they erupt at the volatile intersection of a child's personality with a parent's own insecurities and behaviors. To put it another way, if you want to fix your rebellious and disrespectful child, you need to start by fixing yourself. In When Kids Call the Shots, therapist and parenting expert Sean Grover untangles the forces driving family dysfunction, and helps parents assume their leadership roles once again.

A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.

In today’s highly-connected, consumer-driven market, leveraging digital marketing techniques is the only surefire way to attract more customers and make the kind of money you deserve. Following on the success of his book Internet Riches, top e-business entrepreneur and coach Scott Fox shares proven e-strategies to propel your business to success.

For project managers looking to establish credibility and drive winning results, author Tom Kendrick’s groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle. Results Without Authority is the definitive book on control - teaching the three principal levels of control, including project process, influence, and metrics, among other important areas. You will learn the surefire way to keep projects moving forward.

Projects require managers, but programs warrant maestros. Tasked with overseeing multiple project teams and thousands of activities, program managers have one of the most challenging jobs in the market. Too many overburdened managers are leaving otherwise great jobs, even the field entirely, because they haven’t equipped themselves with the right tools in hand to take on this complex but fulfilling job. How to Manage Complex Programs explains the ins and outs of program management and provides concrete and effective techniques for structuring deliverables, workflow, and staffing.

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Leading Loyalty reveals the principles and practices of everyday service heroes....

The Startup Gold Mine reveals how the world’s largest and most prestigious brands make innovation decisions, including new product launches, vendor-startup partnerships, and even billion-dollar acquisitions. The book also details the ways startups can leverage corporate strengths and weaknesses for mutual benefit.

Authors William Baker and Michael O’Malley teach listeners that - far from popular media portrayals of corporate callousness - kindness has a very distinct and essential place in the office. Subtly and very effectively, a gentler, more human conception of leadership has become the gold standard for excellence. This insightful and refreshing book shows leaders how they can leverage the deceptively complex notion of kindness as guiding principle to lead more effectively.

What can the military teach all of us about success? Plenty. Col. Mark Bender's Operation Excellence shows how to harness the success strategies of the US Army, Navy, Air Force, and Marine Corps and apply them to every facet of our lives: wealth and success, business and leadership, health and well-being, personal relationships, and more.

Whether you’re negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, or expanding your business across borders, developing and applying cultural intelligence, or CQ, this classic resource provides you with the adaptability you need to motivate, negotiate, and accomplish results with anyone, anywhere. David Livermore, founder of the Cultural Intelligence Center and professor at Boston University, has detailed the four CQ skills that are proven to maximize your leadership success in today’s diverse global business environment.

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range of challenging scenarios and practical solutions and is packed with insightful answers to over 100 of your most urgent project management questions.

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own "emotional quotient," as well as that of your peers, employees, and even senior executives.

With advice from Daymond John, Bobbi Brown, Mark Cuban, Sallie Krawcheck, Max Levchin, Alexa von Tobel, and other successful early stage start-up investors, Inc. magazine shows you how to attract and wisely apply your firm’s first precious sources of cash.

Almost everyone has faced the frustrating task of negotiating with a local, state, national, or foreign government at some point in their lives. Whether they are applying for a building permit from their local zoning board, trying to sell software to the US Defense Department, looking for approval for a merger, or planning to set up a business in Limerick or Bangalore, businesspeople confront a unique set of challenges when dealing with any form of government.

Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun.

In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. This insightful book demonstrates how to become a stronger, more confident leader—one who can use communication to build alignment, enthusiasm, and productivity. The Leader as Communicator presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples, showing how leaders can shape the communications climate of their organizations.

Today’s board rooms, think tanks, and staff lounges are more diverse than ever before. These cultural differences can either lead to gridlock among stubborn, single-minded thinkers or they can catalyze innovation and growth among an expansive team of creative, distinctive individuals. Diverse teams are far more creative than homogenous teams—but only when they are managed effectively. Driven by Difference identifies the management practices necessary to minimize conflict while maximizing the informational diversity found in varied values and experiences.

Featuring interviews with hundreds of moms and candid stories from author Claudine Wolk’s own experiences as a mother, It Gets Easier! . . . and Other Lies We Tell New Mothers employs a healthy mix of humor, honesty, and insider strategies to give new and expecting moms a “leg up” on the challenging task of first-time motherhood. This fun, frank, and prescriptive guide strives to make motherhood easier. Complete with resources for further exploration and a helpful glossary, this funny, irreverent book will help ease every new mothers’ frustrations.

Stress-Free Discipline knows that the one-size-fits-all discipline methods many experts tout can actually be too narrow for some concerns. Instead, parents need to learn how to determine the root cause behind their child’s issue, which will then help explain what is driving the behavior, why it’s probably more normal than the parent realizes, how to prevent further escalations, and how to instill self-control. Once parents grasp the underlying motivation, they can select the strategy that fits their child's age, temperament, and issue.