Showing results by publisher "Berrett-Koehler Publishers" in All Categories

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Like any established profession, coaching is full of unexamined assumptions. These need to be regularly questioned and tested to keep the profession vital and valuable. Coaches need to engage in the same kind of scrutiny and self-examination that offers such powerful benefits to their clients.

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

Examples of antiracist conversations highlight different ways to initiate dialogue, raise awareness, speak one's truth, and make clear, doable requests or demands for change. Drawing on her experience as a clinical psychologist, a nonviolent communication practitioner, and an Afro-Caribbean immigrant, Dr. Manning provides a model of antiracist dialogue with practical applications for individuals and organizations.

This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships.

This book is a guide for leaders seeking to build a community, to strengthen the community they already have, or who may not think of themselves as community leaders but who are envisioning a group they hope to create. These communities can be formal, with official memberships and administrations, or informal, tied by shared values and commitments.

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

We've seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way. Servant leaders lead by serving their people, not by exalting themselves. In this collection, edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, leading businesspeople, best-selling authors, and spiritual leaders offer tools for implementing this proven - but for some, still radical - leadership model.

Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent referrals from existing customers and friends and, at the same time, maximize business with existing customers.

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first.

As a response to the increasing violence in our culture, the widening ideological divides, and the growing gap in economic well-being, there is greater awareness that a deeper sense of community is desperately needed. But even as we acknowledge the need to build community, the dominant on-the-ground practices about how to engage people, civically and organizationally, remain essentially unchanged. We still believe community is built with better messaging, more persuasion, and social events for people to get to know each other better. All of which is naïve.

Brian Tracy's Eat That Frog! has helped millions around the world get more done in less time. Now this life-changing global best seller has been adapted to the specific needs of students. Tracy offers listeners tips, tools, and techniques for structuring time, setting goals, staying on task (even when you're not interested), dealing with stress, and developing the skills to achieve far more than you ever thought possible.

Living a Committed Life demonstrates the power of dedication that goes beyond the self and teaches how to live a committed life that enables you to draw on resources and capacities from your most authentic self. In five parts, Lynne Twist shows how to make and keep commitments, engage in individual and collective action, and discover ways to connect and collaborate to make a difference.

Corporate America continues to struggle with racial equity in a post-George Floyd world. As the United States becomes more diverse and the public consciousness continues to shift, successful racial equity efforts in the workplace are needed now more than ever. Decentering Whiteness in the Workplace exposes the ways that white culture and expectations are centered in the modern American workplace and the fears within corporate spaces about talking candidly, openly, and honestly about whiteness, white supremacy, and anti-Blackness.

This book offers a concise, accessible guide to the key concepts and applications in Otto Scharmer's classic Theory U. Scharmer argues that our capacity to pay attention coshapes the world. What prevents us from attending to situations more effectively is that we aren't fully aware of that interior condition from which our attention and actions originate. Scharmer calls this lack of awareness our blind spot. He illuminates the blind spot in leadership today and offers hands-on methods to help change makers overcome it through the process, principles, and practices of Theory U.

The ultimate guide to naming your product or business has been updated throughout, with twice as many resources as before, new stories (of both hits and flops), and an entirely new chapter on the power of names in the workplace.

This is the first book to define and explore Black fatigue, the intergenerational impact of systemic racism on the physical and psychological health of Black people - and explain why and how society needs to collectively do more to combat its pernicious effects.

Skillfully weaving science, history, exemplars, poetry, and quotes with stories and practices, Wheatley asks us to be warriors for the human spirit, leaders and citizens who stay engaged, choose service over self, stand steadfast in the midst of crises, and offer our reliable presence of compassion and insight no matter what.

Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings—what they call humble leadership. In such relationships, new ideas can flow freely, mistakes can come to light immediately, and course corrections can be made in real time rather than “by committee” or by order of the lone heroic CEO.

Risk isn’t just about threat; it’s also about opportunity. You have to be ready to take advantage of the most unexpected events — good or bad — with any project you are managing. But how does this work in practice? The Active Threat and Opportunity Management (ATOM) methodology offers a simple, scalable risk process that applies to all projects in all industries and business sectors. For each process step, the authors offer practical advice, hints, and tips on how to get the most out of the risk management process.