How do you react when you make acommunication mistake — defensiveness, shame… or curiosity?

In this episode of my podcast on CommunicationPsychology, I explore how we can adopt an error management attitudewhen we speak — especially when stakes are high. Drawing on the research of MichaelFrese and others, we discuss how mistakes can become stepping stones for learning,adaptability, and authentic connection.

✅ Learn how to turn errors into insights
✅ Discover the role of emotion regulation and mindset
✅ Rethink how your workplace deals with communication mishaps

🔗 Listen now and let me know what mistakes taught you themost.

#CommunicationSkills #Psychology#ErrorManagement #Leadership #GrowthMindset #Podcast

Recommended reading:

Frese, M., & Keith, N. (2015). Errormanagement theory: From training to performance: Key concepts and empiricalfindings. In S. Sonnentag, U. Frese, & C. E. M. Peeters (Eds.), Psychologicalmanagement of individual performance (pp. 111–131). Wiley.

Keith, N., & Frese, M. (2005). Self-regulationin error management training: Emotion control and metacognition as mediators ofperformance effects. Journal of Applied Psychology, 90(4), 677–691.https://doi.org/10.1037/0021-9010.90.4.677

Rybowiak, V., Garst, H., Frese, M.,& Batinic, B. (1999). Error orientation questionnaire (EOQ):Reliability, validity, and different language equivalence. Journal ofOrganizational Behavior, 20(4), 527–547.https://doi.org/10.1002/(SICI)1099-1379(199907)20:4<527::AID-JOB886>3.0.CO;2-G

Van Dyck, C., Frese, M., Baer, M.,& Sonnentag, S. (2005). Organizational error management culture and itsimpact on performance: A two-study replication. Journal of AppliedPsychology, 90(6), 1228–1240. https://doi.org/10.1037/0021-9010.90.6.1228

We all say communication iskey — but when it comes to receiving feedback on our own skills, many of usfreeze or flee. Why?

In this episode of the CommunicationPsychology podcast, I explore the surprising psychological reasons behindour resistance to improving our communication. From fear of being “found out”to unconscious identity threats, we dig into why even high-performingprofessionals avoid this kind of self-work.

💡Based on leading research in psychology and communicationcoaching
🎧 Listen in — and maybe challenge your own “immunity tochange”

#communication #psychology #feedback#leadership #growthmindset #podcast

Recommended reading:

Dunning, D., Heath, C., & Suls,J. M. (2004). Flawed self-assessment: Implications for health, education,and the workplace. Psychological Science in the Public Interest, 5(3),69–106. https://doi.org/10.1111/j.1529-1006.2004.00018.x

Gregory, J. B., & Levy, P. E.(2011). It's not me, it's you: A multilevel examination of variables thatimpact employee coaching relationships. Consulting Psychology Journal:Practice and Research, 63(2), 67–88. https://doi.org/10.1037/a0024152

Kegan, R., & Lahey, L. L.(2009). Immunity to change: How to overcome it and unlock the potential inyourself and your organization. Harvard Business Press.

London, M. (2003). Job feedback:Giving, seeking, and using feedback for performance improvement (2nd ed.).Lawrence Erlbaum Associates.

Sedikides, C., & Strube, M. J.(1997). Self-evaluation: To thine own self be good, to thine own self besure, to thine own self be true, and to thine own self be better. Advancesin Experimental Social Psychology, 29, 209–269. https://doi.org/10.1016/S0065-2601(08)60018-0

Most people think self-confidence means always being in control, nevershowing weakness, always looking sharp. But psychology says otherwise.

In this episode, I explore two radicallydifferent forms of self-confidence:

· Type 1:The polished, flawless image we project.

· Type 2:The quiet strength to admit mistakes, ask questions, and show our human side.

Which one builds better relationships, trust,and long-term impact—especially in leadership and communication?

Let’s rethink what it really means to be confident.

#leadership #selfconfidence #communication#psychology #authenticity #podcast

Recommended reading:

Kernis, M. H. (2003). Toward aconceptualization of optimal self-esteem. Psychological Inquiry, 14(1),1–26. https://doi.org/10.1207/S15327965PLI1401_01

Owens, B. P.,& Hekman, D. R. (2012). Modeling howto grow: An inductive examination of humble leader behaviors, contingencies,and outcomes. Academy of Management Journal, 55(4), 787–818.https://doi.org/10.5465/amj.2010.0441