In this episode of COVERED, Francois Jacquemin explores how emotional intelligence shapes high-stakes sales and executive communication. He shares personal stories from boardrooms, tender presentations, and leadership town hall moments where trust was earned not through data, but through genuine emotional connection.

Learn why emotion is not the enemy of logic, but the path to trust and how presence, improvisation, and storytelling can change the outcome of any strategic conversation.

Ideal for executives navigating complex sales, leadership transitions, or cultural transformation.

Subscribe for more insight on leadership, transformation, and the business of protection.

Visit: www.francoisjacquemin.com

Timecode:

00:00 Introduction to Emotional Selling

01:03 The Importance of Trust in Sales

01:50 Building Emotional Connections

03:26 Case Study: Exhilarating Sales Experience

05:48 Case Study: Creative Approach in Sales

06:13 Establishing Emotional Connections

06:28 The Importance of Genuine Emotions

06:56 Challenges of Virtual Presentations

07:09 Reading and Reacting to the Audience

07:45 Learning from Feedback

08:33 Handling Critical Situations

10:10 Sharing the Spotlight

11:14 The Art of Closing

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In this episode of COVERED, I explore what “heavy lifting” truly means in leadership and organizational change. Beyond technology and beyond individual effort, real transformation happens when diverse teams align, trust each other, and move in the same direction. Drawing on personal experience leading international divisions through complex change, I share how the interfaces between teams, not just the teams themselves, determine success. This is a reflection on trust, diversity, and collective execution.

Subscribe for more insight on leadership, transformation, and the business of protection.

Visit: www.francoisjacquemin.com

Timecode:

00:00 Introduction to Heavy Lifting

01:04 The Power of Teamwork

03:02 Diversity in Teams

04:41 The Six Hats Method

07:00 Building Effective Teams

09:15 Practical Examples and Conclusion

Francois Links:

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In this episode of COVERED, Francois Jacquemin reflects on an early leadership insight that has influenced his thinking for decades. As a student, he discovered a scene in Julius Caesar’s writings where the Roman general steps into battle alongside his soldiers. That moment planted a seed.

From football pitches to boardrooms, Francois has carried that principle with him: leadership starts with presence. In this calm and candid conversation, he connects a historical moment to real business leadership and explains why execution depends on example, not title.

This episode is for executives who believe that strategy matters but that people decide whether it works.

Subscribe for more insight on leadership, transformation, and the business of protection.

Visit: www.francoisjacquemin.com

At first glance, growth feels straightforward. You define a number. You build the plan. You activate the teams. But what happens when the foundations are misaligned? What if your stakeholders, structures, and expectations are not yet coherent?

In this episode of COVERED, Francois Jacquemin reflects on the quiet work that often precedes real growth—the work of alignment.

He shares practical reflections on:

• Why a North Star alone is not enough

• What true alignment looks like inside complexity

• The role of transparent leadership in fragmented ecosystems

• How a simple, specific number can unite teams more effectively than lofty vision statements

There is no model here. No jargon. Just lessons from the field. What worked. What did not. And what still shapes Francois’s approach to executive leadership.

This is for decision-makers navigating uncertainty with accountability. If that is your world, take a moment and listen quietly, if you prefer.

Watch, reflect, and subscribe for more conversations on calm, clear, human leadership.

Contact me at FancoisJacquemin.com

Francois Links:

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Facebook

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X-(Twitter)

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Website