In the latest EPIC podcast Jacqueline's guest is Lucy Newcombe. Lucy discusses her career journey and key insights into problem-solving and communication. Lucy, who has a background in journalism, PR, marketing, and corporate communications, currently holds the role of Chief People and ESD Officer at Computershare.
Throughout the conversation, Lucy highlights the gradual realization of her own problem-solving skills, particularly during a pivotal moment early in her career in Australia. Tasked with a complex challenge by the Chief Legal Officer, she learned to deconstruct problems into manageable parts, a skill she traces back to overcoming imposter syndrome and a curious nature developed from childhood.

Lucy and Jacqueline discuss the importance of asking questions, a principle Lucy adheres to regardless of the setting, including board meetings and executive discussions. This approach not only clarifies understanding but also empowers others to engage more actively. They reference a significant moment when the global CEO openly admitted to not understanding a CFO’s presentation, which validated Lucy’s own uncertainties and underscored the importance of clear communication.

A recurring theme in the discussion is the empowerment derived from simplicity and the courage to inquire. Lucy emphasizes how these principles have enabled her to navigate her career transition from PR to leading HR functions, including handling complex payroll systems. By breaking down information into simpler components, she feels confident tackling unfamiliar challenges and encourages others to adopt a similar approach.

Lucy’s closing thought, inspired by a quote from Gandalf in J.R.R. Tolkien’s writings, encapsulates her philosophy: we must decide how to use our time wisely, choosing either to complicate or simplify our approach to challenges to maximize our impact and effectiveness. This perspective not only guides her professional actions but also serves as a personal mantra, reminding her to pursue clarity and purpose daily.
"

In this episode of the "Finding Your Epic" podcast Jacqueline Frost talks with Heather Key, Chief Legal Counsel at Serco and Chair of the Army Families Federation, discusses her 12-year journey of career development and community building. Heather highlights her transition from head of legal at her previous employer to achieving professional and personal goals, including non-executive roles and volunteer work. She emphasizes the importance of connecting diverse individuals to advance collective well-being across professional, church, and family spheres.

Heather also shares her experiences with Diversity and Inclusion (D&I) initiatives, from establishing women's groups to contributing to inclusion hubs at Serco, underlining the significance of authenticity and collaboration. The conversation also covers the evolution of networking in a post-COVID-19 era, advocating for a curiosity-led approach to foster meaningful relationships and mutual growth. The concept of the "O-shaped lawyer" is introduced, promoting a holistic and empathetic approach to legal practice.
Heather Key leaves the audience with a quote by Helen Keller, "Alone, we can do so little; together, we can do so much," encapsulating the essence of the conversation about the power of community and collective action in achieving greater impact.

In a conversation between Jacqueline Frost and Melinda Burn, Melinda, the Vice President of Strategic Marketing at Solecta Inc, discusses her multifaceted role and career trajectory. Melinda's journey from a chemistry background to marketing leadership is marked by intentional steps and proactive decision-making. She emphasizes the importance of curiosity, seeking feedback, and being open to new opportunities.

Mentoring, both seeking and providing, is highlighted as mutually beneficial, offering insights and learning experiences. Melinda advocates for a strategic approach to career development, emphasizing self-awareness and a willingness to explore diverse roles within an organization.

Jacqueline underscores the significance of proactive engagement and bravery in shaping one's career path. The discussion concludes with Melinda sharing a quote: "Opportunities don't happen. You create them," emphasizing the proactive nature of career growth.

Overall, the conversation offers insights into navigating career paths, leveraging mentorship, and fostering a mindset of continuous learning and growth.