Épisodes

  • The Entitlement Culture Is Real And Nobody Wants To Talk About It
    Jan 9 2026

    Most organizations aren't shaping the future of work, they're chasing it.

    In this episode, I share what CHROs admit privately but rarely say out loud: HR has become reactive, stuck in firefighting mode, and focused on looking good instead of doing what actually drives results. Traditional HR metrics are backward-looking, accountability has eroded, and the pendulum has swung dangerously toward entitlement.

    This isn't about blaming employees. It's about restoring honesty, balance, and courage in leadership. Because work is a value exchange—and when leaders are afraid to say that, both performance and culture suffer.

    The future of work doesn't need more perks. It needs leaders willing to tell the truth.

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    19 min
  • Amazon Tightens The Screws, Workers Lose Confidence, and Job Openings Fall
    Jan 8 2026

    January 8, 2026:

    In today's episode of Future Ready Today, I break down the most important future-of-work stories shaping how work is actually changing right now. I look at new research showing workers rank AI as one of the top forces shaping their workplace — even as pay and work-life balance remain their biggest concerns. I examine why Amazon is tightening its performance review process and asking employees to clearly articulate what they accomplished, and what that says about accountability making a quiet comeback at work.

    I also dig into new labor data showing more Americans are working multiple jobs than at any time since 1999, what LinkedIn's latest talent research reveals about a growing confidence gap in the workforce, and why falling job openings matter more than the headlines suggest. Taken together, these stories paint a picture of a labor market where expectations are rising, pressure is increasing, and work is becoming less forgiving — even as many workers feel less prepared to navigate what comes next.

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    19 min
  • How We Accidentally Lowered the Bar in the Name of Employee Experience
    Jan 7 2026

    January 7, 2026: Nearly a decade ago, I wrote The Employee Experience Advantage to challenge organizations to move beyond perks, surveys, and surface-level engagement. Since then, employee experience has become a top priority—but in many cases, we've lost sight of what it actually means.

    In this episode, I share why post-pandemic workplace strategies focused on "giving everything to everyone" were unsustainable, how accountability and performance quietly disappeared, and why great employee experience isn't about making work easy—it's about enabling people to grow, contribute, and do meaningful work.

    I also explain why employee experience is a leadership responsibility, not an HR program, and introduce a futurist framework built from conversations with over 100 CHROs around the world to help organizations design workplaces that are human, challenging, and future-ready.

    If you're trying to cut through the noise and rethink what employee experience should look like for the next decade, this episode will help reset your perspective.

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    16 min
  • Bank of America on Gen Z Fears, AI Slowing Productivity, and the Rise of Workplace Non-Compliers
    Jan 6 2026

    January 6, 2026: Is AI actually increasing productivity — or just shifting responsibility without reward?

    In this episode of Future Ready Today, I unpack seven of the most important future-of-work stories shaping leadership decisions right now. From why Gen Z is entering the workforce anxious about AI, to new evidence that AI can slow work down instead of speeding it up, to the rise of empowered employees quietly ignoring return-to-office mandates, this episode explores what's really changing beneath the surface.

    I look at why the U.S. government is reviving apprenticeships, how AI is enabling four-day workweeks only when leaders redesign work intentionally, why flexibility debates have shifted from where work happens to when it happens, and how expanding responsibility without expanding pay is setting the stage for the next trust crisis at work.

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    24 min
  • Behind the Scenes of CEO Succession Planning: How Organizations Decide Who Leads Next W/ Debbie Pickle, CHRO of Williams
    Jan 5 2026

    When a longtime CEO steps down, it's not just a change in leadership—it's a shift in the organization's heartbeat. After 40 years of service, Williams faced exactly that moment: a legacy to honor, a culture to protect, and a future to build. But how do you preserve stability while ushering in transformation? In this episode, Debbie Pickle, Senior Vice President and Chief Human Resource Officer at Williams, talks about orchestrating a seamless CEO succession after long tenures and the CHRO's pivotal role in managing the culture, priorities, and structure during these executive transitions. She walks through creating a CEO Resource Guide, using tools like Hogan Assessments, 360 feedback, and development plans to prepare candidates, and crafting a thoughtful 30–60–90-day plan for the incoming CEO. Debbie also shares how Williams redefined its core values and replaced its mission and vision with a purpose statement, all while aligning the board of directors through strong governance principles like "noses in, fingers out." CHROs will learn all tips into managing leadership transitions through feedback loop, the importance of continuous learning during change, and how to become a true strategic partner and CEO whisperer in the organization. You'll learn how to guide your company through its next defining leadership chapter and balance what's changing vs. what's staying the same.

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    Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

    Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com

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    56 min
  • What an Entrepreneur, a Scientist, and a Security Chief Teach About Future-Ready Leadership
    Dec 29 2025

    The world of work didn't just change, it fundamentally broke the old rules. Forget just 'adapting'—this episode is your essential guide to understanding the radical shifts currently squeezing CHROs and how to build a team that can truly withstand them. In this special episode, we revisit three of our most important conversations from the past year. Entrepreneur and author Mark Matson reframes the American Dream for the modern workplace, revealing how distorted mindsets—entitlement, resentment, and "juicy victimhood"—are limiting performance more than circumstances ever could, and what leaders can do to revive accountability and ownership. Endurance expert and best-selling author Alex Hutchinson shows how the science of athletic training applies directly to leadership today, from managing chronic stress to sustaining creativity and peak performance. And Stephen Schmidt, Chief Security Officer at Amazon, breaks down why the biggest AI threats aren't technical at all, but human—rooted in behavior, trust, and a lack of guardrails. Together, these segments surface a simple truth: the future belongs to leaders who can build personal responsibility, manage stress like an athlete, and create a culture strong enough to withstand the risks of an AI-powered world.

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    Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

    Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—preorder a copy here: 8EXlaws.com

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    51 min
  • AI Is Complicating Hiring, Remote Work Has a Price, and Careers Are Breaking Down
    Dec 25 2025

    December 24, 2025:

    The systems we've relied on to organize work are starting to crack.

    In this episode of Future Ready Today, we unpack four stories that reveal how deeply work is being reshaped — often in ways leaders aren't prepared for. AI was supposed to make hiring fairer and faster, but instead it's flooding employers with indistinguishable candidates and eroding trust in the hiring process. Workers are debating whether flexibility is worth a massive pay cut, exposing a deeper shift in how people value time, money, and quality of life. LinkedIn's CEO argues that five-year career plans are now outdated as skills evolve faster than organizations can plan for. And inside offices, introverts are pushing back on collaboration models designed for visibility rather than outcomes — raising hard questions about accommodation, performance, and accountability.

    Together, these stories point to a larger truth: work is moving away from rigid structures and toward adaptability, learning velocity, and human judgment. The future of work won't be defined by perks, policies, or platforms — it will be shaped by how well organizations redesign hiring, careers, and culture for a world of constant change.

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    Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com

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    22 min
  • Remote Work as Privilege, AI at Work, and Why Sundays Are Becoming Workdays
    Dec 24 2025

    December 23, 2025:

    AI is moving from experiment to expectation at record speed, but employees say leadership hasn't built the systems needed to support it. Remote work is quietly becoming a privilege instead of a right. And a growing number of professionals are reclaiming Sundays as deep-work days because weekdays have become fragmented and unproductive.

    In this episode, we examine four stories that reveal a powerful shift underway: the future of work is no longer about where or when people work — it's about who has leverage, who controls their time, and which organizations can redesign work fast enough to keep up. If you want to understand what's really changing beneath the headlines, this episode connects the dots.

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    Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—preorder a copy here: 8EXlaws.com

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    22 min
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