Welcome to HALO Talks NYC! In this episode, host Pete Moore sits down with Ashok Gupta, Co-Founder and CEO of TheraNow, and talks about the future of telehealth and its impact on physical therapy. From humble beginnings and unique inspirations to the challenges of building a specialized tech-enabled service, Gupta discusses launching and scaling TheraNow alongside his wife and Co-Founder.

Together, they discuss bridging gaps in healthcare access with the power of virtual care, how technology is transforming patient assessment, and the innovative solutions they've brought to large hospital systems across the country. Whether you're curious about entrepreneurship in health tech, the state of remote physical therapy, or how to foster seamless patient care in a changing landscape, this episode is packed with invaluable insights and inspiration.

On the reality of tech in healthcare Gupta states, "I do not try to disguise ourselves as a tech company, when at the end of the day, what we offer is a service which is our physical therapists, our clinicians, speech therapists, occupational therapists are providing care to the patient. That is what we are actually billing and getting them paid for."

Key themes discussed

• Telehealth physical therapy origins and its necessity
• Access to care and healthcare gaps
• Technology and computer vision in remote PT
• Partnership with hospitals and staffing solutions
• Therapist onboarding, credentialing innovations
• Quality of care and regulatory reimbursement

A Few Key Takeaways

1. Telehealth Physical Therapy Innovation: Ashok shared how TheraNow was founded to address the issue of greater access to physical therapy care, especially for those living far from clinics. By leveraging telehealth and building a proprietary technology platform, TheraNow can extend quality care remotely, removing barriers tied to geography and physical clinic capacity. 00:41

2. Advanced Use of Computer Vision: Rather than relying on hardware sensors, TheraNow uses computer vision and AI via a regular webcam to assess patient movements, allowing therapists to evaluate functional motion and prescribe therapy without requiring specialized equipment. This improves accessibility and simplicity for patients. 09:25

3. Flexible and Scalable Therapist Network: TheraNow has configured its network of 400+ therapists to flexibly meet state-by-state requirements, employing both W2 and 1099 models. The business uses technology not only in care delivery but also to vastly speed up hiring and onboarding: what once took 14 days is now accomplished in 12 hours thanks to an asynchronous software platform. 12:18

4. Consistency and Quality of Care: Patients matched with a TheraNow therapist can expect to continue with the same clinician throughout their episode of care, which addresses a common pitfall in traditional physical therapy settings. The company exclusively employs highly trained therapists (Doctor or Masters of Physical Therapy) to maintain quality, and internal clinical data shows outcomes are as good as, or better than, in-person care. 18:28.

5. Bootstrap Success Story and Hospital Focus: TheraNow was started by Ashok and his wife (also a Doctor of Physical Therapy) and was largely bootstrapped or funded by family and friends. The company grew to profitability and now serves hospitals as its primary customers, filling a crucial gap for large systems with more patients than physical locations or clinicians can handle. 20:36

Resources:

• Ashok Gupta: https://www.linkedin.com/in/dr-ashok-gupta-dpt-2b5a7023
• Theranow: https://theranow.com
• Integrity Square: https://www.integritysq.com
• Prospect Wizard: https://www.theprospectwizard.com
• Promotion Vault: https://www.promotionvault.com
• HigherDose: https://www.higherdose.com

On this episode, host Pete Moore sits down with Sam Circh, founder of Watch Me Move NYC, a unique non-profit program dedicated to bringing movement and fitness experiences to thousands of children across Manhattan. Sam shares his path from volunteering at Genesee Valley Rotary Camp in Rochester, New York to pioneering adaptive and early childhood fitness in the city.

Pete and Sam discuss the challenges and successes of creating inclusive programs for kids who don't always fit into traditional sports, building community-based activities, and the importance of fostering confidence and core strength in young people. Whether it's transforming public parks into playful, safe spaces or collaborating with schools and local organizations, Sam's commitment to child development and accessible fitness shines throughout.

When it comes to more unconventional fitness options for kids, Circh states, "Just seeing that most of the fitness outlets for kids are specifically for sports . . . if there's somebody in between, there's not really too many options for a kid to move in a fun and safe environment. So I started Watch Me Move."

Key themes discussed

• Special education and adaptive education experience
• Youth fitness and inclusive movement programs
• Importance of relationships and community building
• Challenges accessing space and facility partnerships
• Need for non-competitive, safe movement options
• Growth of Watch Me Move programs in NYC
• Impact of Genesee Valley Rotary Camp on community

A Few Key Takeaways

1.The Power of Early Volunteer Experience: Sam credits an early experience volunteering at Genesee Valley Rotary Camp for special needs in Rochester as a pivotal moment in shaping his career path toward special education and adaptive fitness, noting, "I kept going back and kept going back and that was 20 years ago. I've only missed one summer in 20 years." 01:10.

2. Creating Inclusive Movement Spaces for Kids: Seeing a lack of fitness options for children outside of traditional sports, especially for those who might not fit into standard teams, Circh founded Watch Me Move, which focuses on creating fun, safe movement environments for all children, including those needing extra support. 03:13.

3. The Need for Community and Flexible Space: Securing space is one of the main growth challenges. Sam emphasizes that having access to reliable facilities . . . either through partnership or permanent arrangements—could help scale the program and serve more families, saying, "If I have the space, the kids will come." 06:36.

4. Focus on Functional Movement and Core Strength: There's a strong focus on helping kids develop core strength and basic movement skills, rather than emphasizing sports performance, noting, "A lot of the kids in New York City, just core strength is missing from a lot of the kids." 09:38.

5. Importance of Community and Positive Experiences: Throughout his work, Sam also stresses the importance of community and making children feel good about themselves, quoting Maya Angelou: "All people remember is how you make them feel," and making that a touchstone of his approach. 20:44.

Resources:

• Sam Circh: https://www.linkedin.com/in/samuel-circh-5253b386
• Watch Me Move: https://www.watchmemove.org
• Integrity Square: https://www.integritysq.com
• Prospect Wizard: https://www.theprospectwizard.com
• Promotion Vault: https://www.promotionvault.com
• HigherDose: https://www.higherdose.com

On this episode of HALO Talks, host Pete Moore sits down with Jody Merrill, founder of btone fitness, to explore her path from speech therapy to building a thriving Pilates-based studio business in Boston. Merrill shares some candid stories of personal reinvention, the inspiration that led her to launch btone, and the challenges of navigating the fitness industry . . . including how she leverages her unique background to cultivate strong teams and authentic connections.

From opening her first location using funds she inherited and a bathroom read of "Franchising for Dummies," to expanding through a thoughtful franchise model that prioritizes culture and unit economics, Merrill discusses the growing pains and lessons learned on her path to multi-location success. She provides solid, actionable insights on building community, choosing locations, and maintaining integrity while scaling while (clearly!) maintaining a fantastic sense of humor. This conversation is a must-listen for anyone interested in entrepreneurship, fitness, or turning life's curveballs into new opportunities.

On redefining success through just simple human connection, Jody says, "To me, whenever I thought of success, it was just like being happy at what you were doing, and doing it like the best you could do it. I was always this kind of jack of all trades, master of none. I wanted to learn a little bit of everything and just dabble and understand how things worked. But ultimately, I was a communicator and a people person . . . and as long as you can connect with people, that's really what we're in the business of doing."

Key themes discussed

• Founding btone after personal experience with Pilates
• Transition from speech therapy to fitness entrepreneur
• Challenges and opportunities in studio expansion
• Importance of core strength and injury prevention
• Franchising journey and decision-making process
• Building community and team-focused culture
• Unit economics and thoughtful franchise growth

A Few Key Takeaways:

1.Personal Journey Led to Business Creation: Jody transitioned from speech therapy to fitness entrepreneurship after personal experiences with endurance sports injuries and a transformative Pilates class in San Diego. Her path emphasizes how personal challenges and interests can spark business ideas.

2. The Importance of Unit Economics: Unlike some franchise concepts that expand prematurely, Pete notes that Jody's btone had proven unit economics before scaling through franchising, ensuring stability and viability for new locations.

3. Franchise Growth Driven by Community: The majority of btone franchisees are former clients or instructors, which has led to a strong sense of community, loyalty, and brand understanding. This organic growth has minimized the need for aggressive advertising and upfront sales pitches.

4. Strategic Approach to Expansion: Jody stresses the importance of location and patience, preferring to freeze expansion periodically to focus on quality over quantity. She advocates for walking locations and waiting for the right real estate rather than rushing openings.

5. Core Principles: "Don't Be a Dick" and Adaptability: Jody shares two key philosophies: Treat people well ("Don't be a dick!"), and always evaluate what got you to the current point to evolve for the future ("What got us here won't get us there.") She also encourages comfort with feedback and resilience . . . critical attributes for franchisors and trainers.

Resources:

• Jody Merrill: https://www.linkedin.com/in/jody-merrill-66bb11170/
• btone: https://www.btonefitness.com
• Integrity Square: https://www.integritysq.com
• Prospect Wizard: https://www.theprospectwizard.com
• Promotion Vault: https://www.promotionvault.com
• HigherDose: https://www.higherdose.com