Steve Hoban - CEO Attenda www.linkedin.com/in/stevehoban/

Key takeaways:

• Payments is exciting. The unattended marketplace is undergoing rapid innovation, with developments beyond our current imagination.
• Learn from mistakes. Create a safe space to have honest conversations and take time to reflect on past mistakes.
• Consumers need choice. Not all Payments need to be frictionless.
• Tell stories. Attenda describe themselves as ‘substance not style’, they understand the importance of sharing their successes.
• Home grow talent. Investing in employees is mutually beneficial.
• Give people opportunities in the business so they can grow.

Michael Harty - Founder Owner The Card & Payments Awards www.linkedin.com/in/michael-harty-7ba3541/

Key takeaways:

• Awards inspire others, it’s much more about recognition than celebration.
• Independent judging is vital as industry recognition really means something.
• Any collaboration you can do is for the betterment of the industry.
• Be positive. Instead of looking at what you shouldn't do, look at what you could be doing
• Make mistakes. Without those failures, you can't learn and grow.

The Card and Payments Awards https://cardandpaymentsawards.com/

Sara Savidge - CEO Fexco International Payments www.linkedin.com/in/sarasavidge/

Key takeaways:

• Leadership starts with self leadership which begins with self care.
• Historically, payment providers had a solution and consumers had to fit in, now they deliver solutions based on customer needs.
• Everyone you work with, gives you an opportunity for growth and development.
• Sponsorship is vital for career progression - who is advocating for you when you are not in the room?
• Change is not an event, it's a process.
• Prioritise self care. You need to secure your own mask so you are in a good place to tend to others.