What if you could make every project, big or small, profitable?

In this episode, Rebecca Hay sits down with award-winning designer Miranda Cullen, founder of Inside Stories, about her innovative interior design franchise model.

Dive into the episode to listen to:

• How micro-design services turn small jobs into revenue
• What it really costs to buy into a franchise
• The systems, training, and marketing support that make it work
• Why fixed-fee pricing backed by data gives designers confidence

If you’ve ever wondered how to scale without burning out, or how to stop turning away “too small” projects, this conversation is packed with insights.

Episode Resources

• Learn more about Miranda Cullen on her website, ask for more info about franchising here and follow her on Instagram.
• Wingnut Social Podcast Episode #425: Franchising Your Design Business (with Guest Host Rebecca Hay)

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Is fixed fee billing the answer for your design business—or a fast track to lost profits? In this rebroadcast, Rebecca Hay dives deep into hourly, fixed fee, and hybrid billing models, sharing the real pros and cons of each. You’ll hear her candid stories of undercharging, discounting, and scope creep, along with the practical steps she uses today to track hours and charge with confidence.

If you’ve ever struggled with pricing, client billing conversations, or knowing what to charge, this episode is for you.

Episode Resources

Episode 110: Best practices for billing clients with Katie Raffetto

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Do you really need systems in your interior design business right now? The short answer is yes — and in this episode, I’m sharing why.

If you’ve ever felt like your projects are running you instead of the other way around, this is your sign that it’s time to build better systems. From indecisive clients and endless revisions to scope creep and late-night text messages, I’ve been there — and I know how overwhelming it can feel.

In this episode, I break down:

• The five biggest pain points that systems for interior designers solve

• Why having a clear process makes clients trust you (and pay you) more

• How systems help you protect your boundaries with clients, trades, and your own team

• The simple, baby steps you can take today to start moving from chaos to clarity

Systems aren’t about making your business rigid or robotic — they’re about creating a framework that supports you, frees up your time, and helps you grow with confidence. Whether you’re just starting out, in the messy middle, or leading a team, you’ll walk away with practical strategies you can put into action right away.

Hit play to learn how the right systems can transform your design business into one that feels calm, professional, and profitable.

Learn more about Power of Process at rebeccahay.com/powerofprocess

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!