Épisodes

  • A Special Guest, John Krach who is a local legend in the restaurant business as a chef and owner. Sadly, Johnathan passed away shortly after this recording.
    Jun 17 2025

    Luke and Rick were honored to interview Johnathan Krach prior to his passing. Please listen to Johnathan share some wisdom, insight into his passion for the business and his laughter.

    Johnathan was a long time friend and mentor to Luke

    We hope you enjoy this special episode. Please be sure to comment and share any memories of Johnathan.

    Rest in peace JK

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    54 min
  • Adding Value Through Innovation Without Adding Cost
    May 27 2025

    In this episode Rick and Luke discuss new ideas for providing value to their customers without impacting their bottom line. Rick shares how he's utilizing tools to get back in the coding for RL and Luke shares updates he's made to the CRM.

    You'll also hear the guys spiral into degenerate gambling in restaurants and gas stations!

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    57 min
  • Suggestion Is Not Strategy
    Feb 21 2025

    In this episode we discuss how sometimes suggestions and feedback don't always have to be a part of your strategy.

    We also learn how awful Luke is at movie references.

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    47 min
  • Expanding Your Resources To Grow Your Business
    Dec 13 2024

    In this episode, Rick and Luke talk about how they collaborated with different companies to expand their distribution and their skill set pool.

    Exciting times for RL-Consulting LLC!

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    34 min
  • Making The Customer Experience Be Your Business Model
    Oct 25 2024

    In this episode, we talk about our shift from being solely a tech company to a marketing organization.

    You will hear about how we stood behind our commitment to listen to what our customers really need from our software services and how we made a pivot to ensuring we are providing the best customer experience.

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    53 min
  • The Journey Continues
    Mar 21 2024

    Hear how we decided to use an outside developer and the instant regret. We went from disappointment to reenergized and making incredible updates to our program!

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    38 min
  • Be or find a center of influence for success
    Jun 14 2022

    This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project.

    We also discuss how embracing this mentality led to us launching our own company.

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    1 h et 4 min