In this episode, host Matt Jones is once again joined by Sean Samson for the second part of their insightful series. If you missed the first installment where Sean shared the ten reasons your service and maintenance business will never grow, be sure to catch up, because today’s conversation builds on those foundational ideas.



Timestamps
00:00 Service Sales Process Benefits
04:34 "Scaling Requires Systems"
08:30 "Tracking Sales Process Metrics"
13:10 Sales Systems Enable Scalable Growth
14:09 Onboarding Requires Role Transition
20:09 "Discovery: Key to Problem-Solving"
23:44 "Process Guides Safe Problem Solving"
26:42 Job Walk and Verification Process
28:11 Outdated Residential Business Model
32:43 "Service Agreements & Recurring Revenue"

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

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In Episode 471, host Matt Jones chats with Sean Samson, founder of Sean Samson Training to dig deep into the world of service and maintenance agreements for contractors. Sean shares his journey from an electrical service agreement sales rookie to training contractors around the globe, helping them transform transactional businesses into predictable, recurring revenue powerhouses.

⏱️Timestamps:
00:00 "Maximizing Lifetime Value in Marketing"
06:31 "Five Reasons People Don’t Buy"
07:16 "Optimizing Sales & Service Processes"
11:36 "Scaling Business Growth Strategically"
16:18 B2B to Residential Transition Challenges
19:39 "Improving Service Through Proactive Leadership"
21:40 "Undervaluing Service Expertise Hurts Business"
25:07 Clients vs. Customers in Contracting
28:48 "Trust Built on Intimacy"
32:20 "Transactional Revenue Lacks Excitement"
35:36 "Contractors as Sales Organizations"
41:22 Compounding Revenue Drives Business Success
43:02 "Importance of Trained Salespeople"
45:45 "Tech Selling vs Doing"
50:00 "Contracting Growth Challenges Unveiled"

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

🧰 Want Access To Tools & Training from Industry Leaders?

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool.

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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In episode 470, host Matt Jones is joined by Ben Hansen from Profit Doctor for a straight-shooting conversation about what truly drives profitability in trade businesses. Broadcasting from Austin, Texas, Ben brings a wealth of experience working with business owners across the globe, breaking down how revenue and profit don’t always go hand-in-hand, and why so many businesses look healthy on paper but struggle to see any real financial reward.

⏱️Timestamps:
00:00 "Marketing Budget Essential for Growth"
04:07 "Misaligned Resource Allocation in Business"
09:02 Revenue Focus vs. Profitability Awareness
13:43 Profit Focus for Business Success
16:00 "Financial Clarity for Tradespeople"
19:51 Streamlining Cost Analysis
23:49 Profit-Focused Service Shift
26:46 Lacking Practical Financial Guidance
28:30 Misaligned Business Growth Strategies
32:54 "Unprofitable Clients Hinder Growth"
35:10 Cut Losses to Boost Success
39:02 Streamline Focus for Better Conversion
43:02 "Focus on Customer Lifetime Value"
45:51 Optimize for Ideal Clients
47:58 Targeting Diverse Customer Needs
53:32 Focus on Core Strengths
55:22 Self-Taught Financial Empowerment

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

🧰 Want Access To Tools & Training from Industry Leaders?

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool.

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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• Facebook
• Spotify/Apple