• Why your organization needs to embrace AI—Or get left behind, with Brad Anderson

  • Feb 5 2025
  • Durée: 1 h et 11 min
  • Podcast

Why your organization needs to embrace AI—Or get left behind, with Brad Anderson

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  • Résumé

  • In this episode, Brad Anderson, President of the Product Group at Qualtrics and former Microsoft executive, explores the transformative power of AI in reshaping businesses. Drawing from his time working with Satya Nadella, Brad reflects on Microsoft’s cultural shift from a 'know-it-all' to a 'learn-it-all' mentality and how curiosity and customer focus drive innovation.
    Brad shares how Qualtrics has evolved beyond surveys, using AI to analyze unstructured feedback and enhance customer and employee experiences. He highlights the importance of embedding AI into daily operations, fostering a culture of experimentation, and upskilling teams.
    With engaging stories, Brad discusses how hackathons and AI summits at Qualtrics inspire innovation and predicts that organizations embracing AI will outpace those that resist. Packed with insights, this episode is a must-listen for leaders navigating AI adoption and business transformation.

    Key Takeaways:

    • Learn-it-all beats know-it-all – Brad Anderson highlights how adopting a learn-it-all mindset, inspired by Satya Nadella, drives cultural and organizational transformation.
    • AI adoption starts with action – Every individual in a company must engage with AI daily to foster understanding and integration.
    • Innovation requires safe spaces – Creating environments for AI experimentation, such as hackathons and playgrounds, is essential for encouraging adoption and upskilling teams.
    • You get what you measure – Brad emphasizes the importance of tracking AI engagement metrics to identify areas for improvement and sustain momentum.
    • AI will redefine organizations – From generative AI to synthetic data, Brad explores how AI fundamentally transforms how businesses operate and serve their customers.

    Qualtrics' website: Qualtrics XM: The Leading Experience Management Software
    Claude.ai: Claude
    NotebookLM: Google NotebookLM | Note Taking & Research Assistant Powered by AI
    ChatGPT: ChatGPT

    00:00 Introduction to Qualtrics and Brad Anderson
    00:21 From Surveys to AI: The Evolution of Qualtrics
    01:41 Lessons from Satya Nadella
    03:48 Building a Customer-Centric Culture
    06:51 Adopting AI in Business
    13:29 Upskilling for AI Integration
    22:15 Organizing for Innovation
    27:13 AI Summits and Hackathons at Qualtrics
    36:42 ChatGPT Obsession
    37:19 Notebook LM and Team Alignment
    38:57 Innovation and Unexpected Wins
    40:42 Using AI in Negotiations
    44:18 The Future of AI and Large Language Models
    45:25 Driving AI Adoption
    48:47 The Rapid Growth ofAI
    56:42 AI-Powered Surveys at Qualtrics
    01:01:13 Generative AI and Feedback Mechanisms
    01:05:54 Wrap-Up and Key Takeaways

    📜 Read the transcript for this episode: Transcript of Why your organization needs to embrace AI—Or get left behind, with Brad Anderson |

    For more prompts, tips, and AI tools. Check out our website: https://www.beyondtheprompt.ai/ or follow Jeremy or Henrik on Linkedin:

    Henrik: https://www.linkedin.com/in/werdelin
    Jeremy: https://www.linkedin.com/in/jeremyutley

    Show edited by Emma Cecilie Jensen.

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