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The world is Rita Khoury’s oyster. The bright and driven daughter of a Boston-area Irish Arab family that has risen over the generations from poor immigrants to part of the coastal elite, Rita grows up in a 1980s cultural mishmash. Corned beef and cabbage sit on the dinner table alongside stuffed grape leaves and tabouleh, all cooked by Rita’s mother, an Irish nurse who met her Lebanese surgeon husband while working at a hospital together. The unconventional yet close-knit family bonds over summers at the beach, wedding line dances, and a shared obsession with the Red Sox.

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.

Fatima is a Hazara girl, raised to be obedient and dutiful. Samiullah is a Pashtun boy raised to defend the traditions of his tribe. They were not meant to fall in love. But they do. And the story that follows shows both the beauty and the violence in current-day Afghanistan as Fatima and Samiullah fight their families, their cultures, and the Taliban to stay together.

Scott Ferdowsi has a track record of quitting. Writing the Great American Novel? Three chapters. His summer internship? One week. His best friends know exactly what they want to do with the rest of their lives, but Scott can't commit to a breakfast cereal, let alone a passion. With college applications looming, Scott's parents pressure him to get serious about a career path like engineering or medicine. Desperate for help, he sneaks off to Washington, DC, to seek guidance from a famous professor who specializes in grit, the psychology of success.

The Man Who Sold Air in the Holy Land announces the arrival of a natural-born storyteller of immense talent. Warm, poignant, delightfully whimsical, Omer Friedlander’s gorgeously immersive and imaginative stories take you to the narrow limestone alleyways of Jerusalem, the desolate beauty of the Negev Desert, and the sprawling orange groves of Jaffa, with characters that spring to vivid life.

When Hadassah Morfawitz flees Nazi Germany with her siblings and arrives in New York, she is determined to turn the city into her own Mount Olympus—at any cost. In choosing orphaned concentration camp survivor Zev Kretinberg as her husband and accomplice—ensuring his loyalty with the promise of riches and the burial of a dark past—she begins a ruthless journey toward the upper echelons of Park Avenue synagogue society.

Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.

Throughout human history, there have always been sorcerers, once idolized and now exploited for their powers. In Israel, the Sons of Simeon, a group of religious extremists, persecute sorcerers while the government turns a blind eye. After a march for equal rights ends in brutal murder, Reed - an empath, a moodifier, and a reluctant waiter - becomes the next target. While his sorcerous and normie friends seek out his future killers, Reed complicates everything by falling hopelessly in love. As the battle for survival grows ever more personal, can Reed protect himself and his friends?

When Hammoudi, a young surgeon based in Paris, returns to Syria to renew his passport, he only expects to stay there a few days. But the authorities refuse to let him leave, and Hammoudi finds himself caught up in the fight against the regime. Meanwhile, budding actress Amal has also joined the protests against the government and her own father, by whom she feels betrayed. Realizing that they will never again be safe in their homeland, Amal and her boyfriend Youssef decide to flee to Europe in a desperate bid to survive.

When Hitler’s reign of terror begins, David Gabinsky loses everything he holds dear. Driven by vengeance, young David leads a courageous group of Jewish resistance fighters against the Nazi regime. When Germany is defeated, he journeys to Jerusalem. What he finds is a new love - Shoshana, a beautiful but broken Holocaust survivor - and a new war with an unexpected enemy. The British command has its orders: keep the Jews out of Israel. As David single-handedly wreaks havoc on the British, even Shoshana’s love can’t stop him from risking everything - including his life.

In a Jerusalem both ancient and modern, where the First Temple squats over the populace like a Trump casino, where the streets are literally crawling with prophets and heathen helicopters buzz over Old Testament sovereigns, two young poets are about to have their lives turned upside down. Struggling Jeremiah is worried that he might be wasting his time trying to be a writer; the great critic Broch just beat him over the head with his own computer keyboard.

Tariq Khan is a Pakistani born and raised in Norway. An outsider in his own country - adrift between two worlds divided by class, race, and culture - he’s always been searching for home. Alongside a flock of other streetwise young men, each looking for direction and each easily susceptible, Tariq finds his cause in the Muslim revival. Idealistic, driven by faith, and empowered with purpose, he’s drawn to radical Islam - his last resort for achieving a sense of belonging. It’s only when he enlists in the war against Assad that Tariq’s eyes are truly opened.

Coupon-clipping police superintendent Jonah Merlin thinks he has an open-and-shut case on his hands after the body of a beautiful woman is found discarded in a run-down building in Tel Aviv. All evidence points to two suspects, but finding them will require unorthodox methods to decode the cryptic words sprayed at every crime scene. As the body count rises, graffiti expert Rai Zitrin and precocious 17-year-old Zoe Navon agree to help Merlin uncover the connection between the killing spree and the words of Polish writer Bruno Schulz.

Raisa "Rae" Jordan, an agent for the United States Diplomatic Security Service, isn't in Israel for more than a day before her predecessor is gunned down in a Tel Aviv square by a sniper. Assigned to investigate the assassination of one of her own, she must also protect Judge Ben Taylor and his teenage daughter. They may be the sniper's next target and are most certainly being threatened by a desperate cadre of terrorists with their sights set on the secretary of state's upcoming visit.

Ronit, an Israeli girl, lives on one side of the fence. Jamil, a Palestinian boy, lives on the other side. Only miles apart but separated by generations of conflict - much more than just the concrete blockade between them. Their fathers, however, work in a distrusting but mutually beneficial business arrangement, a relationship that brings Ronit and Jamil together. And lightning strikes. The kind of lightning that transcends barrier fences, war, and hatred.

A timely novel about the radicalization of a Muslim teen in California - about where identity truly lies, and how we find it. Laguna Beach, California, 2010. Reza Courdee, a 14-year-old straight-A student and chemistry whiz, takes his first hit of pot. In as long as it takes to inhale and exhale, he is transformed from the high-achieving son of Iranian immigrants into a happy-go-lucky stoner.

An epic journey through Africa by a man who fell in love with a magical and disappearing world and then transformed himself into a warrior on the front lines to protect it. Staging heart-pounding, espionage-style raids, Ofir Drori and his organization, The Last Great Ape (LAGA), have put countless poachers and traffickers of endangered species behind bars, and they have fought back against a Kafkaesque culture of corruption. Before Ofir arrived in Cameroon, no one had ever even tried.

Yasmine Ajam has fled her past in the rough Stockholm borough of Bergort, reinventing herself as a trend spotter in New York City. One day she receives a startling message: There are riots erupting on the streets of Stockholm, and they appear to be connected with the disappearance of her brother, Fadi. Following rumors that Fadi was radicalized and died fighting for ISIS in Syria, Yasmine returns to Stockholm to discover what really happened to her brother.

A top negotiator in countless high-stakes missions to free Americans captured abroad and held in the world's scariest prisons takes listeners inside the dramatic and shadowy world of international hostage rescue.