Business Change Management

The Ultimate Sales Revolution explains how to reach the highest level of a professional relationship and become an indispensable partner in your client's success. You attain this exalted level of trust, respect, and differentiation from your competition by ensuring that every client request and activity delivers meaningful results, builds the strongest and most sustainable client relationship, avoids the three sources of miscommunication, and delivers massive value and impact.

Do you struggle to convince people you’re right? Do you want to learn the techniques to convince people of your point of view and learn to speak the language that changes minds? In this informative book, you'll discover the techniques to use to make people believe you’re right, why with great power comes great responsibility, how to think of what to say whilst on the spot, the power of mixing certain techniques, how these techniques can be applied to online as well as offline life, and more.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Looking for new ideas? Need your teams to perform at a higher level? Want a healthy corporate culture? Follow along with these two dynamic authors (and narrators) as they take you through The Improv Mindset, one of the most engaging and powerful methods to getting individuals, teams, and organizations to step up, engage, and solve problems. Steeped in the world of improv comedy, this no-nonsense guide provides a window into the neuroscience behind creativity and new ways of thinking. Filled with exercises and activities, you'll be able immediately apply the lessons in this book.

Rajiv J. Shah is no stranger to pulling off the impossible, from helping vaccinate 900 million children at the Bill & Melinda Gates Foundation to a high-pressure race against the clock to stop the spread of Ebola. His secret? A big bets philosophy—the idea that seeking to solve problems rather than make incremental improvements can attract the unlikely partners with the power and know-how to achieve transformational change. Part career sweeping memoir, part inspirational playbook, Big Bets offers a master class in decision-making, leadership, and changing the world one bet at a time.

The Oz Principle has sold more than a million copies since it debuted in 1994, establishing it as the go-to reference on workplace accountability throughout the world. By embracing its practical and invaluable advice, tens of thousands of companies have improved their organizational accountability - the key to achieving and sustaining exceptional results.

A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The audiobook provides a best-practice checklist for eight core areas: strategy setting, technology alignment, business renovation, project management, communications renewal, employee engagement, staff transformation, and organizational design.

Informed by interviews with corporate strategists at leading companies around the world, eminent consultants at firms such as Bain, the Boston Consulting Group, and McKinsey & Co., and the internal archives of strategic innovators such as General Electric and Shell, this book provides vivid insights into the trials and tribulations of practice innovation in strategy, and stresses the hard work of the little recognized and sometimes eccentric innovators within the profession.

In this fun and fascinating airplane listen, Nick Tasler—organizational psychology expert and Harvard Business Review columnist—inspires busy leaders to embrace change sooner so their teams can grow faster and achieve greater success.

You can read countless books on coaching models, techniques and theories, you can attend courses on many different types of coaching, and you can gain qualifications from institutions all over the world in coaching. And yet all of this is worthless if you cannot achieve three simple things with your clients. Without these three things, you will never achieve the true depth of connection and engagement that enables all of those wonderful techniques to work. You’ll be like a car mechanic who has a wonderful, sparkling toolkit but no way to get to the engine.

Culture change expert and diversity speaker Michelle Silverthorn explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace, leaders learn the old rules of diversity that keep failing her and millions like her again and again, and the new rules they must put in place to make success a reality for everyone.

人々に自分の望むことをさせる方法 人々にアピールしより幸せでより健康でより自由になる方法を学びたいですか? 人々に自分の望むことをさせる方法はその素晴らしい道を歩み始めるための手助けになります現代の生活は本当に大切なことから私たちの気をそらし私たちが本当は誰なのかを忘れさせます私たちは誰も恐れや憂鬱または神経質を持って生まれたわけではありませんそうではなく人生の途中で何かが私たちを下降スパイラルに追い込みあちこちで問題に突き進むのですこれらの問題の解決策は目の前に迫っているかもしれませんが試さない限り解決策を見つけて自分の可能性を最大限に引き出すことはできません人付き合いは非常にストレスフルな場合がありますがそうである必要はありません私たちを圧迫するしがらみや重荷は脇に置いて自由になる必要があります親切で思いやりがあり知的な人の多くは社交性がなく友人を引き付ける方法を理解しておらず自分の言葉行動振る舞いが他人にどのような印象を与えるかを理解していないため潜在的な友人雇用主さらには将来の配偶者を遠ざけてしまいますこのスキル&#

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents' value chains, gaining market share, eroding margins, and wreaking havoc to the competitive landscape in virtually every industry.

During 2003, the US economy was described by one economist as "nervous, anxious, and waiting." In December, the Dow had topped 10,000 for the first time in a year and a half, and at year's end the markets were up for the first time since 1999. But in the same year, American troops had moved into Iraq, and corporate boards were cutting CEOs at the slightest signs of trouble. Amidst this turmoil Robert Greifeld, a former tech entrepreneur from outside the Wall Street bubble, became CEO of Nasdaq, a position he would hold for the next 13 years.

Executive presence is a quality that everyone wants and very few know how to achieve. Seeing Yourself As Others Do - Authentic Executive Presence at Any Stage in Your Career tells you what authentic executive presence is and how develop your own executive presence.

When is the last time you visibly and boldly challenged the status quo? It might be a tough question to answer. Uncertainty about what’s on the other side of the familiar and comfortable stops many of us from taking action. And yet, we continue to stay stuck, unaware of our roadblocks, and without a meaningful way forward. What can be done? We must intentionally “invite change”.

We live in a challenging, complex, inter-connected, and unpredictable world beset by a range of seemingly insoluble problems. But, says Michael Fullan—an internationally acclaimed authority on organizational change—we have an increasing understanding of how to tackle complex change. This involves developing a new kind of leader: one who recognizes what is needed to bring about deep and lasting changes in living systems at all levels.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

Today, encyclopedias, jetliners, operating systems, mutual funds, and many other items are being created by teams numbering in the thousands or even millions. While some leaders fear the burgeoning growth of these massive online communities, Wikinomics proves this fear is folly. Smart firms can harness collective capability and genius to spur innovation, growth, and success.