Business Improvement

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

The modern world bombards us with messages that we are not enough and need something outside ourselves to be fulfilled. The truth is everything we need is already inside us. We just need to uncover it. Based on the ground-breaking mindset training and culture building platform co-founded by Dr. Michael Gervais and NFL coach Pete Carroll, Compete to Create provides a blueprint to unlock your authentic self, explore the edges of your potential, and live a life of purpose and meaning.

Démystifiez les mécanismes de la colère et trouvez les clés pour mieux comprendre, apprivoiser et transformer ce sentiment sombre. Connaissez-vous tous les visages de la colère, cette émotion qui prend parfois le contrôle et dicte sa loi ? Si certaines colères sont explosives et visent l'être aimé, l'enfant, l'ami, le collègue ou soi-même, d'autres sont plus insidieuses et tout aussi ravageuses : agressivité passive, comportements compulsifs, sexualité à risque, célibat imposé, agressivité au volant, harcèlement psychologique.

This essay aims to inform the reader about the real mathematical chances of success he faces in the pursuit of women, as well as the modern-day risks, so that he may make an informed economic decision as to how he best invests his life. It also aims to align the reader's expectations with reality so his life is not ruined by delusion or hope, both of which have ruined millions of lives in the past. But in short, this essay is nothing less than the most important cost-benefit analysis any man will read.

Les tâches domestiques vous font craquer ? Vous stressez pour un rien ? Votre partenaire ne vous comprend jamais ? Vous vivez des relations compliquées avec votre boss ou vos collègues ? Il est temps de prendre du recul et d'analyser vos émotions pour qu'elles deviennent une force et vous aident à mieux agir au quotidien.

El doctor Frankl, psiquiatra y escritor, suele preguntar a sus pacientes aquejados de múltiples padecimientos: «¿Por qué no se suicida usted?» Y muchas veces, de las respuestas extrae una orientación para la psicoterapia a aplicar: a éste, lo que le ata a la vida son los hijos; al otro, un talento, una habilidad sin explotar; a un tercero, quizás, sólo unos cuantos recuerdos que merece la pena rescatar del olvido. Tejer estas tenues hebras de vidas rotas en una urdimbre firme, coherente, significativa y responsable es el objeto con que se enfrenta la logoterapia.

How to Stay Motivated provides you with clear and proven techniques to use to enhance relationships, improve your self-image, set and achieve goals, and so much more! Apply these winning steps from the motivational master himself to build a better, more productive, satisfying life for yourself and your family. Change your picture and change every facet of your life.

It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. How can we break out of the cycle and create the kind of interesting, meaningful lives that we all seek? Just as CEOs who optimize for quarterly profits often fail to make the strategic investments necessary for long-term growth, the same is true in our own personal and professional lives.

As a child, Peter J. Bissonnette heard these words and made it his mission to prove them wrong. In Count on Me, Peter shares his remarkable journey from humble beginnings to becoming one of Canada’s most respected business leaders. From an English boarding school to military service, from seminary life to the fashion world of Vancouver, Peter’s path was anything but conventional. But it was in the high-stakes world of telecommunications where his relentless determination, sharp instincts, and unwavering faith propelled him to the top.

Voici la première méditation tirée du livre "Le placebo, c'est vous !". D'une durée de 58 minutes, elle vous permettra de travailler "Deux croyances et Deux perceptions". Elle débute avec la technique de la méditation de pleine conscience (open-focus), ce qui vous permettra de vous centrer sur le moment présent. Une fois bien ancré dans le moment présent, vous oublierez l'être que vous avez toujours été, vous aurez alors accès à d'autres possibilités qui existent déjà dans le champ quantique.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

The New York Times best-selling author of The Power of Broke and "Shark" on ABC's hit show Shark Tank explores how grit, persistence, and good old-fashioned hard work are the backbone of every successful business and individual, and inspires listeners to Rise and Grind their way the top.

Chacun de nous a en soi des ressources puissantes pour avancer, rebondir et atteindre ses objectifs de vie. Être heureux peut aussi s'apprendre ! Vous ne le saviez pas, mais les échecs ont fait partie intégrante du chemin de vie de Fabien Olicard et ne l'ont pourtant pas empêché de trouver ce qu'on appelle le "bonheur". En effet, chacun de nous a en soi des ressources puissantes pour avancer, rebondir et atteindre ses objectifs de vie.

How well do you know yourself, really? Do you know why you react emotionally the way you do? Here is a map to that inner terrain - a simple, clear, true-to-life map that gives you the key to understanding everyone, including yourself. If you like the Enneagram, the MBTI, or any other inner map, you'll love this book. This book can change your life. It's already changed the lives of many others. Get yours, and discover how you got stuck - and how you can get free.

Launch Your Life to the Next Level is a beacon of light for those who are keen to make a steady, sure and successful rise in life. Using efficient tools listed in the book, these life-goals can be achieved with ease.

Débranchez le pilote automatique pour faire de chaque instant de votre vie un moment privilégié, apprenez à vous connaître pour retrouver la joie de vive : voici ce que propose ce petit livre de sagesse. En 1979, le Dr Jon Kabat-Zinn s'associe à l'université du Massachusetts pour créer le Centre de recherche clinique pour la réduction du stress. Ses méthodes, fondées sur les techniques bouddhiques de la méditation et de la pleine conscience, obtiennent très vite des succès remarquables.

This not your grandmother’s leadership book. Heck it isn’t even Ted’s grandmother’s leadership book. This book feels like having your own personal Ted Lasso breaking down leadership lessons in a way that will make you smile—inspiring action you can take right away.

Today's successful careers are not planned out in advance. They develop when people are prepared for opportunities because they have asked themselves the right questions and have rigorously assessed their unique characteristics. This article challenges listeners to take responsibility for managing their futures, both in and out of the office.

Slow is an inspirational guide on creating a life filled with the things that really matter, and it is meant for anyone seeking peace, meaning, and joy in their otherwise rapid lives.

Quel que soit le domaine - famille, travail, relations internationales -, et que nous en soyons conscients ou non, nous devons négocier. Or, trop souvent encore, les différents sont "réglés" à l'issue d'une épreuve de force. Résultat, en instaurant un vainqueur et un vaincu, on crée des risques de nouveaux conflits : l'actualité nous en apporte tous les jours des exemples criants.