Business Relationship Management

This practical and groundbreaking guide reveals seven paths to fighting the effects of stress - to strengthen our natural defenses so that our minds remain sharp, and our bodies resilient, no matter what life throws at us. Each chapter examines a common stress agent - including inflammation, an out-of-sync body clock, cortisol levels, and emotional triggers - and presents simple ways to minimize its harmful effects with changes in diet, exercise, and other daily habits - including surprising hacks involving music, eye movements, body temperature, daily routine, and more.

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Results are what matter the most to you. You want to be a reliable producer of value in your chosen domain: whether it's your career, business, sports, studies, non-profit endeavors, or any other undertaking requiring intense focus. If that's you, Self-Disciplined Producer is for you. Written with high performers in mind, it's a concise guide covering the most effective techniques to improve your productivity.

Leadership is a lifestyle, not a vocation. The Process creates emotionally intelligent leadership starting in your relationships and extending into your business and your entire life. This book summarizes the process. It contains probing and powerful questions at the end of each chapter, questions designed to help you discover your own way forward. Whether you are struggling as an individual, in a relationship, or married, the process will point you in the direction of seeking and receiving help as a lifestyle, not as a solution to a problem.

In a world of distractions, The Eisenhower Matrix offers a lifeline: a simple yet powerful decision framework that helps you live with clarity, not chaos. Drawing on the wartime wisdom and calm discipline of Dwight D. Eisenhower, Ron Watt Jr. revives the classic urgent/important matrix as a modern tool for leadership, productivity, and personal growth. This book is a field guide to combat modern chaos by blending real stories with real strategy.

In this revised and expanded third edition of The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business, author Steve Harper offers even more tips and strategies for unlocking the amazing potential of your personal and professional networks. Provocative and practical, The Ripple Effect is filled with valuable strategies for both veteran and rookie connectors.

Success doesn’t have to mean burnout! Effortless Success for Women redefines the traditional hustle and introduces a smarter, more sustainable path to achievement. This book explores how women can break free from the cycle of overworking and instead leverage balance, influence, and strategic action to accomplish more with less stress. By embracing a fresh perspective on hustle, rest, and personal power, you’ll learn how to work smarter—not harder—while still achieving your biggest goals.

Vous êtes nombreux et nombreuses, déjà entrepreneurs ou startuppers et startuppeuses à avoir besoin d'accompagnement. Si vous êtes employés, ce sont les envies d'ailleurs qui vous poussent à vous documenter et à réfléchir à comment passer à l'étape d'après. Vous êtes en recherche constante d'infos sur le sujet et vous vous nourrissez de vidéos, d'articles, de podcasts etc. Et il faut dire qu'il y a de quoi se nourrir !

Being rich is not normal: most people never achieve wealth in their lifetime. The very word "rich" describes a state beyond the median. To become rich, you will have to think radically differently from the way most people around you think. Do you know what those specific differences may be? Business and wealth guru Douglas Kruger strips away the feel-good hype and gets right down to the practical principles. He leads you through the types of thinking that hold individuals, families, and businesses in generational cycles of poverty.

Originally published in 1928, this is the book that began Napoleon Hill's self-help odyssey. Hill queried dozens of people about the keys to their prosperity and organized his findings into 16 principles. Each principle marks a chapter of this book, forming a methodology for employing untapped "mind-power" that leads to success.

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.

Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation. Most businesspeople don't fully understand the concept of charm. It ought to be a reflex, a conditioned response, to "turn on the charm" when dealing with customers, clients, associates, and employees, but it isn't. Charm draws customers. Charm gets noticed. But charm is only partly innate. Much of it is learned.

Francesca Gino has been studying rebels in life and in the workplace for more than 15 years. She has discovered that rebels - those who practice "positive deviance" at work - are harder to manage, but they are good for the bottom line: their passion, drive, curiosity, and creativity raise the entire organization to a new level. And she has found that at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work and in life, Rebel Talent encourages all of us to rebel against what’s comfortable, so that we can thrive.

Why are women so often overlooked and underpaid? What are the real reasons men get raises more often than women? How can women ask for - and actually get - the money, the job, the recognition they deserve? Prompted by her own experience as cohost of Morning Joe, Mika Brzezinski asked a wide range of successful women to share the critical lessons they learned while moving up in their fields. Power players such as Facebook's Sheryl Sandberg, Senator Elizabeth Warren, Harvard's Victoria Budson, comedian Susie Essman, and many more shared their surprising personal stories.

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.

Feel like you don't have enough time? Killing yourself trying to 'do it all' without much to show for it? Forget about time management, you need Time Magic. In this revolutionary book, you'll learn how to create the spacious, fulfilling life you've always imagined, but that until now has felt out of reach. Join bestselling author Melissa Ambrosini and Nick Broadhurst as they unpack the simple, actionable strategies that can completely transform your relationship with time.

The Theory of Constraints (TOC) has been successfully applied in almost every area of human endeavor. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher. He is a thinker who provokes others to do the same. Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective. In his latest book, The Choice, Goldratt once again presents his thought provoking approach.

Trend forecaster James Wallman reveals the world's growing sense of stuffocation – and how we can move away from it. We have more stuff than we could ever need - clothes we don't wear, kit we don't use, and toys we don't play with. But having everything we thought we wanted isn't making us happier. It's bad for the planet. It's cluttering up our homes. It's making us feel 'stuffocated' and stressed - and it might even be killing us.

Why are some people more successful than others? What gives them their winning edge? World-renowned performance expert Brian Tracy has spent decades studying uncommonly high achievers, and in this short, inspiring audiobook, he shares what he has learned: Even small adjustments in outlook and behavior can lead to enormous differences in results.

Does the mere thought of speaking in front of an audience give you goosebumps, butterflies, and heart palpitations? If you want to overcome all of these, then you need this book in your life. For a lot of people, public speaking is a terrifying thing. Preparing to speak is the easy part. You either familiarize yourself with the topic, create cue cards to help you remember the things you need to talk about, or in some cases, memorize your speech. But when it's time to step up onto the stage and face the crowd, that's when the real challenge begins.